Alaina Carpenter is a Patient Care Coordinator at our Chevy Chase, MD clinic, bringing over 8 years of experience in client relations, patient care, and customer service excellence. Before joining Live Better Hearing + Balance, Alaina worked as a Patient Care Coordinator in facial plastic surgery and medical aesthetics, where she specialized in building meaningful patient relationships, managing consultations, and ensuring exceptional care from initial contact through treatment completion.
Her diverse background—including luxury retail and operations management in hospitality—has given her a unique ability to combine warmth with efficiency and attention to detail. Alaina is passionate about helping patients feel confident and comfortable throughout their hearing health journey, making every interaction personal and stress-free.
Outside of work, Alaina enjoys interior design, planning travel adventures, and spending time with her energetic daughter. She's excited to connect with patients in Chevy Chase and help them achieve better hearing and a better quality of life.
HearingUp was created by Dr. Cliff Olson, a well-known audiologist and influencer, to help individuals find top-notch hearing care providers who adhere to industry Best Practices. The HearingUp Network consists of carefully vetted hearing care professionals who follow these practices, ensuring patients receive optimal treatment for hearing loss.
Dr. Olson, known for his educational YouTube channel, emphasizes the importance of quality care and has built this network to connect patients with providers committed to delivering the highest standards of hearing aid fitting and ongoing support.
At Live Better Hearing + Balance, we believe choosing a hearing care provider committed to best practices is essential for transformative results. Our team invests the time and expertise needed to address the complexities of hearing loss and achieve optimal outcomes for each patient.
