About Live Better Hearing + Balance

Helping people live better lives through better hearing

Live Better Hearing + Balance is the Mid-Atlantic region's premiere, family-owned audiology and hearing health practice, with convenient locations across Maryland, Virginia, Pennsylvania, and New Jersey.

In 2007, husband and wife audiologists Drs. Ross and Jenifer Cushing founded Live Better Hearing + Balance in a small office in Montgomery Village, Maryland with one simple, but powerful mission: To help people live better lives through better hearing. Today, we've grown to one of the highest rated and most respected hearing health care practices in the country. We are proud to provide top-notch audiology care to thousands of satisfied patients each year — thanks to the dedication of our expert and caring audiologists, providers, and staff.

We look forward to being part of your hearing health journey, offering support and personalized guidance towards better hearing and an improved quality of life. We've changed so many lives with the gift of hearing — and we hope to change yours, too.

Our guiding principles

1.

Exceed the expectations of our patients.

We are dedicated to surpassing our patients' expectations by providing exceptional, personalized care grounded in best practices. We focus on creating memorable experiences through outstanding service and compassionate attention, ensuring each patient feels valued and understood.

2.

We serve our employees and lift each other up.

We believe in nurturing a supportive workplace where employees grow and thrive together, because we understand that it results in a great patient experience. Our culture emphasizes mutual respect, collaboration, and celebrating successes, fostering a motivated team committed to excellence in patient care.

3.

We are always innovating and improving our service.

We embrace innovation in audiology care by integrating the latest technologies and methodologies, and actively seeking feedback, we ensure our services not only meet but lead the industry standards, offering top-notch care to our patients.

The Live Better Foundation

We established the Live Better Foundation to help those who truly can’t afford hearing aids get the help they need, within the communities where we live and work. This foundation is consistent with one of our important core values: to be of benefit to people in our communities.

Our leadership

Ross

Cushing

Chief Executive Officer

Jenifer

Cushing

Chief Learning & Development Officer and Audiologist

Matthew

Higgins

Chief Operating Officer

Mark

Noble

Chief Marketing Officer

Lauren

Bradshaw

Director of Administrative Services

Greg

Maffett

Assistant Director of Patient Care

Andrea

Pirner

Patient Care Manager

Sarah

Jackson

Patient Experience Coach

Brenda

Harper

Insurance Manager

Michelle

Hazel

Billing Analyst

Tammy

McCray

Practice Support Analyst

Edna

Bradshaw

Bookkeeper

Our providers

Brandon Adawi

Hearing Instrument Specialist

Dr. Adam Alamillo, CCC-A

Audiologist

Dr. Rachel Bond

Audiologist

Dr. Rebecca Book

Audiologist

Dr. Mindy K. Brudereck

Audiologist

Dr. Victoria Buck

Audiologist

Dr. Tiffany Connatser

Audiologist

Dr. Jenifer Cushing

Chief Learning & Development Officer and Audiologist

Dr. Daniel Eisenberg, CCC-A

Audiologist

Scott Elbert, M.Aud

Audiologist

Anders Eliasson

Hearing Instrument Specialist

Dr. Glenn Elms

Audiologist

Dr. Marisa Fassnacht

Audiologist

Dr. Holly Forst

Audiologist

Dr. Casey Gaskins

Audiologist

Dr. Kathy Grace

Audiologist

Dr. Shelley Hamilton

Audiologist

Dr. Abigail Katz

Audiologist

Becca Kelly

Doctoral Resident

Madison Knodell

Doctoral Resident

Dr. Sandra Kuhn

Audiologist

Dr. Cindy Leeb

Audiologist

Dr. Holli Lish

Audiologist

Dr. Scott MacDonald

Audiologist

Dr. Tara Mango

Audiologist

Myles Marion

Doctoral Resident

Dr. Danielle Mills

Audiologist

Dr. Maryann McCullough Nikander

Audiologist

Dr. Madelynn Petrancuri

Audiologist

Alicia Proctor

Audiology Assistant

Dr. Erin Roach

Audiologist

Dr. Stacey Samuels Cole

Clinical Audiologist

Hind Shihadeh

Doctoral Resident

Dominique Sovani

Patient Care Coordinator, Hearing Instrument Specialist

Lawrence Thigpen, HIS

Hearing Instrument Specialist

Dr. Lauren Wirebach

Audiologist

Dr. Shannon Wrabel

Audiologist

Dr. Jeff Zolt

Audiologist

Peace of mind

Our Peace of Mind Coverage plans provide patients with an easy way to manage their hearing healthcare at Live Better Hearing. Hearing aids are both a financial and time investment, and annual service plans help to protect your investment.