About our Team | Live Better Hearing + Balance

Helping people live better lives through better hearing

Live Better Hearing + Balance is the Mid-Atlantic region's premier, family-owned audiology and hearing health practice, with convenient locations across Maryland, Virginia, Pennsylvania, and New Jersey.

In 2007, husband and wife audiologists Drs. Ross and Jenifer Cushing founded Live Better Hearing + Balance in a small office in Montgomery Village, Maryland with one simple, but powerful mission: To help people live better lives through better hearing.

Today, we've grown to one of the highest rated and most respected hearing health care practices in the country. We are proud to provide top-notch audiology care to thousands of satisfied patients each year — thanks to the dedication of our expert and caring audiologists, providers, and staff.

We look forward to being part of your hearing health journey, offering support and personalized guidance towards better hearing and an improved quality of life. We've changed so many lives with the gift of hearing — and we hope to change yours, too.

Our guiding principles

1. Exceed the expectations of our patients.

We are dedicated to surpassing our patients' expectations by providing exceptional, personalized care grounded in best practices. We focus on creating memorable experiences through outstanding service and compassionate attention, ensuring each patient feels valued and understood.

2. We serve our employees and lift each other up.

We believe in nurturing a supportive workplace where employees grow and thrive together, because we understand that it results in a great patient experience. Our culture emphasizes mutual respect, collaboration, and celebrating successes, fostering a motivated team committed to excellence in patient care.

3. We are always innovating and improving our service.

We embrace innovation in audiology care by integrating the latest technologies and methodologies, and actively seeking feedback, we ensure our services not only meet but lead the industry standards, offering top-notch care to our patients.