Reviews

Our hearing care practice has received over 8,000 five-star reviews on Google, Facebook and on our website. Read through some of the positive comments our patients have published.  

Verified Patient Reviews

0.0
/
5
(
000
Reviews)
4.9 rating, over 3200 reviews

Larry

April 18, 2025

You guys are great. I try to refer all people I know to Better Living. Laurie and Evelyn are wonderful.

Sriram

April 18, 2025

Pasadena Office: Experienced and friendly staff; attentive to your needs and situations. The only issue is the lack of a dedicated branch telephone number. all calls had to go through a centralized number which is not always convenient. Each branch should have an explicit phone and fax numbers (plus email facility). The greatest help will be an understanding that not all patients can use a telephone (mine is CC-ed) and rely on emails. = Dr. SK

Ene

April 18, 2025

Very professional and helpful.

Kevin

April 18, 2025

The best of the best. I have have actually recommended Shannon Wrabel and Live Better Hearing to a number of family and friends.

Craig

April 18, 2025

I will always give the Timonium location the highest praise. 10!

Douglas

April 17, 2025

I am very pleased with Live Better Hearing. Brandon is very thorough and professional. He went out of his way to recommend legal assistance to help with future hearing aids. Brandi has worked with me to get my wife scheduled and authorization through her insurance company. I’m very pleased with the services of Live Better Hearing.

Carol

April 17, 2025

Thank you for the excellent service Becca! I enjoyed working with you and all my expectations were met. I believe I have the best hearing aids for me personally. Thank you for your kind patience as I explored all my options. I have already referred several people to you. Thank you again.

J. Richard

April 17, 2025

Very positive

Michele

April 17, 2025

I was recommended to Dr. Cindy Leeb by my brother who had her help in getting hearing aids, and I trusted his recommendation. After meeting Dr. Leeb and getting my hearing aids, I would have no reservations about recommending her to anyone wanting hearing help. Dr. Leeb is very knowledgeable, friendly and kind, encouraging and patient. She made me feel very comfortable when I was discussing my hearing loss with her. She did thorough testing of my ears and explained the test results. Now I am getting used to wearing my hearing aids (I opted for the in-ear kind), and I am reassured to know that if I have any problems, I can consult her. I also like the three-year warranty on my hearing aids. And because I don't drive, I am very glad that Dr. Leeb's practice is in the Leisure World Plaza, a location I can walk to. Thank you, Dr. Leeb.

Michele

April 17, 2025

I was recommended to Dr. Cindy Leeb by my brother who had her help in getting hearing aids, and I trusted his recommendation. After meeting Dr. Leeb and getting my hearing aids, I would have no reservations about recommending her to anyone wanting hearing help. Dr. Leeb is very knowledgeable, friendly and kind, encouraging and patient. She made me feel very comfortable when I was discussing my hearing loss with her. She did thorough testing of my ears and explained the test results. Now I am getting used to wearing my hearing aids (I opted for the in-ear kind), and I am reassured to know that if I have any problems, I can consult her. I also like the three-year warranty on my hearing aids. And because I don't drive, I am very glad that Dr. Leeb's practice is in the Leisure World Plaza, a location I can walk to. Thank you, Dr. Leeb.

Judith

April 17, 2025

Interest and concern are paramount. Excellent service and explanation careful. Very pleasant experience.

Wanda

April 16, 2025

Dr MacDonald thank you so much. You are so easy going and pleasant. You explained everything very well. I can already tell a difference in my hearing. Lori is such a pleasant person.

William

April 16, 2025

Very relaxed atmosphere without any pressure to buy. Anders was a great source of information concerning hearing aids. His no pressure attitude won me over.

Cecelia

April 16, 2025

I'm so grateful and appreciative for the wonderful service and care my mom continues to receive especially as a client who has moved to residential community living. The Lansdale-office audiologists are top-notch! By blending their expertise with empathy and logical common sense they've consistently provided mom with her best hearing possible.

Martha

April 15, 2025

competent and knowledgeable in a friendly atmosphere

William

April 15, 2025

As always, I found the staff to be very friendly. All my questions were answered to my satisfaction by my audiologist. They really make sure that we are happy with our hearing aids. Very Pleased.

Sandra

April 15, 2025

Great customer care - go above when necessary.

Ryan

April 15, 2025

Dr Roach was awesome. She took her time and explained everything to us from beginning to end. Our baby boy was not very helpful at times but she managed it all really well. We greatly appreciate her patience with our son and us. She is very well knowledge and informative.

Frank

April 15, 2025

Great. Answered all my questions, and did not try to sell me anything I didn't want.

David

April 15, 2025

Excellent, friendly,very knowledgeable and professional service. As always a great experience

Maritza

April 15, 2025

Great customer service and excellent employees

Seth

April 15, 2025

Always very helpful and polite.

Anita

April 15, 2025

I felt well taken care of and educated about my hearing and balance. The tests were thorough. The office staff and doctor were warm and I enjoyed being seen by them.

Paula

April 14, 2025

Very pleasant. Nice treat Tks

Beth

April 14, 2025

Excellent!!!

Daniel

April 14, 2025

professional and pleasant.

June

April 14, 2025

PATIENTS LIKE TO FEEL SOMEONE CARES AND DR. ZOLT, ANDY, AND KAREN DO. GLAD MY HUSBAND FOUND THIS PRACTICE. THANK YOU ALL.

Edward

April 14, 2025

On the April 14, 2025 visit, my needs were met by the staff in a professional, expedient, competent, and friendly manner. "Shout Out" to Chris at the front desk and Aronza - Docror of Audioligy. I am happy to have a service contract with this practice. It provides me with a feeling of confidence with their expertise and comfort in knowing they are quickly responsive to the needs of their clients.

Lois

April 14, 2025

Dr. Marisa explained each step of the process and answered any questions along the way. Looking forward to my follow up visit

Sharon

April 13, 2025

Very efficient Problem Solving

Rose Marie

April 13, 2025

A pleasure to see Dr. Holli. Always takes the time to answer my questions and provide suggestions. Would highly recommend. Rose Marie

Edward

April 13, 2025

VERY PROFESSIONAL AND VERY KNOW

Janette

April 13, 2025

I have severe hearing loss and Stacey has been wonderful, compassionate and working hard to help me.

Marcia

April 13, 2025

Excellent service from Jenifer Cushing, and now Brandon Adawi. These hearing care specialists take the time on every visit to use their vast experience and skills to do their very best to improve your hearing. Brandon is on top of all the latest technology, and uses his knowledge to individualize and fine tune each patient’s treatment plan. He doesn’t give up! The office staff is also very pleasant and helpful.

Barbara

April 13, 2025

Superb experience from the time I made the appointment to the time service was completed!!! Thank you !!!

Sharon

April 12, 2025

Dr Book was very pleasant and helpful

Nancy

April 12, 2025

Seen on time Exam was thorough and the doctor was very good

Philip

April 11, 2025

Becka was really good. reception is always warm and friendly, Facility is always neat and clean. I appreciate the friendly professionalism.

Barbara

April 11, 2025

Always good

Debra

April 11, 2025

Very knowledgeable staff. Appointment was on time. Very happy with service today

Joy

April 11, 2025

The audiology tech was very courteous and thorough in attending to my needs and Dr. Leeb resolved a problem in one of my ears. It was a productive and satisfactory visit.

Lydia

April 11, 2025

Doctor is very knowledgeable as well as kind and patient with all my questions.

Jim

April 11, 2025

Competent, friendly staff, good service, and many options for customization to the patient’s needs.

Joan

April 11, 2025

Professional, competent, patient, pleasant. I can’t find enough good things to say. I came because my husband had such a good experience. I feel well taken care of.

Ellen

April 10, 2025

I've felt totally confident about dealing with this practice ever since I developed a relationship with them. I was looking for a new audiologist after being dissatisfied with the Rockville practice that had originally prescribed my hearing aids. The first two staff members I worked with were fine. The third and last (to me) who had been praised by "Washingtonian Magazine" was far from personable in any way and seemed bored with our encounter. Enter Dr. Zolt of Live Better Hearing & Balance (formerly Auditory Services). Dr. Zolt sticks with his patients, listens, offers alternatives as needed and always seems to want his patients to succeed in their quest for better hearing. And no hard sell on available products! Thank you, Dr. Zolt and Live Better Hearing.

Patrick

April 10, 2025

My experience with Live Better Hearing + Balance over the past five years has been nothing short of professional. All calls, concerns and questions have been heard and responded to promptly. The office staff consistently communicates and connects appropriately and kindly. They know the clientele - most of seniors and are always respectful. The audiologists are very well trained, deliberative and genuinely concerned. I have no hesitation in recommending this practice. P Pope

Mary

April 10, 2025

Dr. Forst comes to my retirement community. She is on time with your appointment and cares about seniors. She listens to what your needs are and adjusts your hearing aides and keeps trying until we can do it ourselves. She has adjusted my aids for background noise. Last time she added an app for when you are in a restaurant or a noisy place. My previous hearing specialist did not even do as many ways different ways to assess my hearing. I highly recommend her and her staff.

Morton

April 10, 2025

Everyone at the office is polite, professional and helpful

Steven

April 10, 2025

I like to say that Samantha was very helpful and very professional and that Dr. Abigail is very helpful and knowledgeable.

Robert

April 9, 2025

Found the audiologist kind and caring!

Larence

April 9, 2025

Dr Pertmer was right on with what needed to be done for me. Have used Live Better Hearing for many years,always receiving top notch service!!

Leon

April 9, 2025

the office is very clean and pleasant, the testing is very thorough and all the staff is very professional. Always a good visit.

Donna

April 9, 2025

I always get great service. Everyone is so friendly and you never have to wait too long.

Eileen

April 9, 2025

It’s always a pleasant experience. The new office is wonderful.

Linda

April 9, 2025

Dr. Mango, Audiologist, is a very caring, professional and thorough in her review of my hearing issues. Karen, practice administer, is always friendly and competent in her job. I am very happy with the service I receive and level of knowledge with my type of hearing aids.

Miriam

April 8, 2025

I didn't finish your survey yet because I didn't finish my visit to get a repair. I have been a patient there for many years and have always been happy with the results. I'll do the survey after I get my aid back. OK?

Kenneth

April 8, 2025

Very good.

Neal

April 8, 2025

Very thorough & informative

Richard

April 8, 2025

Service is complete and professional. Well pleased with hearing improvement.

Christine

April 8, 2025

The doctor was very nice and kind to me. The office staff was very friendly and understanding. I would recommend it to other people.

David

April 8, 2025

It was another great visit. The doctor was personable and professional. The receptionist was friendly and efficient.

June

April 8, 2025

The appointment scheduling was easy and seamless with your office and United Healthcare, Dr. Barclay was professional and welcoming . She was able to help with this visit and advise me of future needs.I am greatly appreciative.

Susan

April 8, 2025

- prompt90 - professional - so appreciate having my hearing aids checked out before the warranty ends.

John

April 8, 2025

My experience was real professional. The support staff in the Pikesville office was exceptional.

Maureen

April 7, 2025

Friendly, professional and informative. Dr. Barclays makes you feel very comfortable. She is great at helping you understand your hearing problem.

David

April 7, 2025

Very helpful, very thoughtful staff at the front desk. And Dr. Alamillo was attentive, thoughtful, respectful and reassuring. A good professional team.

Jill

April 7, 2025

My experience has been amazing with this practice. The staff are professional, friendly and really care about their patients. The take the time to explain everything.

Carol

April 7, 2025

Always a great experience with Holli

Joyce

April 6, 2025

I've only had two visits (one for hearing exam, and one for fitting/adjustment) so it's difficult to provide comprehensive feedback at this time. However, the initial visits were good. Currently I am having issues with properly placing the hearing aids in my ears; they feel like they will fall out and I am concerned about losing them. Additionally, there seems to be some volume adjustments or something else required for a better hearing experience. I am looking forward to the next visit to make these adjustments and obtain advice on using the aids. Thank you!

John

April 5, 2025

When it was time to have my hearing tested I wanted to see an audiologist. Dr Mindy is that and more. After being tested and receiving hearing aids I can now hear things I don't think I ever heard before. If you have hearing problems go see Dr Mindy.

Constance

April 5, 2025

Excellent experience

Eileen

April 5, 2025

Very caring and professional. My concerns were acknowledged and taken care of swiftly. Thank you 😊

Patricia

April 4, 2025

I was not sure what to expect and the audiologist was very helpful in explaining everything to me.He was very friendly and outgoing as well.

Linda

April 3, 2025

Anders is very personable professional and knowledgeable

Patricia

April 3, 2025

The Dr's are very nice. The receptionist is very nice. The place Is welcoming .

Rosa

April 3, 2025

I felt safe very confident in the quality and knowledge provided during my visit. I also was very please with the over all service received. Many Thanks to my Doctor and staff.

James

April 3, 2025

Always a good experience here ! Scott is always very helpful and friendly! I would recommend this office to everyone !

Edwin

April 3, 2025

Always very professional and helpful in answering questions and resolving minor issues.

John

April 3, 2025

Anders was very helpful and explained how I might improve my use of oxygen in a way compatible with my use of my hearing. He also adjusted the high frequency performance to reduce crackly paper sounds. Very pleased with Live Better

Lillian

April 3, 2025

Dr. MacDonald answered all of my questions and ensured that my hearing aids are still in good condition. I feel confident about trusting my hearing health to Live Better Hearing & Balance.

Tushara

April 3, 2025

I visited there a few times so I liked it. When it comes to covid, it took me a long time to get hearing aids. I finally have new hearing aids. Thank you.

Robert

April 2, 2025

Tiffany is very pleasant, did a thorough exam.

Natalie

April 2, 2025

I have referred others because you all are the best! Caring, compassionate, and knowledgeable. Thank you!!!

Ruth

April 2, 2025

I always appreciate my time with Adam Alamillo, dr of audiology. He is helpful in getting me the most from my hearing aids at each visit and updating their ability for the best audio experience in different settings. (Can use my review without my name. I am a senior living in an independent senior community In Washington, DC)

Judith

April 1, 2025

10 From The time I entered the office I was impressed by the professionalism and care the staff and particularly the audiologist Marcia Best

Ruth

April 1, 2025

Excellent. Attentive to my concerns and adjusted as needed. The hearing aids are much more comfortable and I think, more effective.

Bernice

April 1, 2025

Dr Zolt is Very professional and caring.

Takeisha

April 1, 2025

Love it hearing aids good person good job great thanks for help fix my insurance whew

Margarete

April 1, 2025

Very positive

Sharon

April 1, 2025

As a result of my hearing test, It was very enlightening to discover the root of my hearing ccondition. Since I have had my new hearing aids only one day, I have not fully tested them for certain situations, but they are very comfortable and i can already tell the difference in clarity. The service was very thorough, friendly, patient, and informative. Thank you. Sharon Mathey

Gilbert

April 1, 2025

It was a good experience.

Jeannette

April 1, 2025

Dr Shelly Hamilton and her receptionist are wonderful to deal with.

Sharon

April 1, 2025

My experience is always a good one. Scott is very knowledgeable and friendly. He always has time to chat and answer any questions I may have. I am very pleased with my visit and my hearing aids. The entire staff is pleasant and always makes my visit a pleasant experience.

Donald

March 31, 2025

I am always very comfortable with Dr. Cindy Leeb each time I visit for treatment or a checkup. She is always so pleasant and caring for my welfare, and she takes care of everything 'Workers' Compensation' which is such a relief. Thank you Dr.Leeb and Live Better Hearing!

Ahmad

March 31, 2025

It’s very good.

Christine

March 31, 2025

It was very concerning when I had my hearing aid break and I thought I would not be able to get an emergency appointment to address the loss. After an email to Dr. Leeb, I was able to be squeezed in the next day and her wonderful assistant Alexis, was able to fix the broken wire on the spot.

Selma

March 31, 2025

Everyone is friendly, and up to date on everything to do with my hearing problem. It is a pleasure to meet with your staff. thank you..selma

Arlette

March 31, 2025

Professional, , knowledgeable, friendly

Mary

March 31, 2025

Dr Lauren is the greatest

Mary

March 31, 2025

Dr Lauren is the greatest

Google Reviews

0.0
/
5
(
000
Reviews)
4.9 rating, over 2500 reviews

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Today, my life is completely different. Better hearing is definitely better living.”

– Jody, Live Better Hearing patient