Live Better Hearing + Balance has earned more than 10,000 five-star reviews across Google and our verified patient feedback system, making us one of the most trusted audiology practices in the Mid-Atlantic.
Patients turn to our doctors of audiology for clear answers, personalized care, and hearing solutions that make everyday life better.
Love it. Everything is excellent.
My husband and I have been coming here for a few years. The team here is always flexible and professional. They call us in at our appointment time - no waiting. Whatever the problem, they are able to fit us in quickly and when we leave the problem is fixed. They are knowedgeable and are able to answer our questions, give us more information about our conditions and provide options when needed.
I'm always very satisfied with all my in-person visits and phone calls at my Practice. I enjoy the professional attention from the Front office to the Providers and the timeliness during my appointments are greatly appreciated. Thank you.
Great people, great service!
Caitlin was excellent! knowledgable and attentive and solved my problem.Got me appt right away.
Thank you for your warm and professional care!
Excellent staff all around. The Audiologist was patient and well versed with the product, and the field. She took her time with me, and never made me feel rushed. Would highly recommend! Patricia DeLone
S. Wrabel was most helpful.
Exam was very thorough and professional. Hearing aides arrived within days. Fitting went well. Both appointments were very satisfactory.
I felt so well cared for and didn’t even know ahead of time that Dr Leeb only sees patients once a year So next July will be my turn! thank you for today’s experience.Sincerely Anne Burrows.
I am very pleased with this company. The service here is excellent. Dr. Abigail Katz is warm, courteous, and very knowledgeable! I felt comfortable with her from our first meeting. She offered information and advice that enabled me to make a good decision concerning my hearing aids selection.I recommend this company to anyone in need of a hearing test and hearing aids. Katherine Sykes
Live Better Hearing and Balance take good care of my hearing challenges. They are knowledgeable and friendly. They also are willing to help.
Quick to get an appointment. Easy communication and thorough explanation of how to use their equipment. Friendly front desk and Doctor!
Excellent staff& service.
excellent. I can hear
Very good service.
The audiologist (Erin) was friendly and efficient. I trust her to monitor my hearing and find the best treatment for me.
great
It was wonderful. Doctor Cole is the best.
Dr.Cole is extremely knowledgeable and very professional. I some instances I am technically challenged so appreciate her time and patience in walking me through various aspects of my hearing aids.
Dr. MacDonald was knowledgeable, polite and helpful. Once again, the staff here meet my usually-perceived-as-demanding requirements with ease. Thank you !
My experience was wonderful. Everything was explained to me throughout the testing and the fitting of my new hearing aids. What a difference they make. I can hear so much more. Last week I heard the readings at church and the priest's homily for the first time in a few years. I talked with a friend and highly recommended you to her. I hope she reaches out to you. I look forward to seeing you again soon for my follow-up.
I needed cleaning of my left hearing aid. Although I had made no appointment, the receptionist and the specialist took care of me right away with kindness and professionalism. Both hearing aids were cleaned.
Excellent and professional visit as aways!!!!
Excellent service! Always very helpful and friendly!
I’m pleased to have Dr. Shelby Gillen to deal with my hearing needs at Live Better. She shows lots respect for her clients and handler herself very professional.
Erin was very thoughtful and competent!
The visit solved the two problems I had with my Oticon hearing aids.
Have always had excellent service with any service for my hearing aids and now have John using live better too. Was just in to rid feedback in right hearing aid unfortunately problem not solved. Will have to call again
Always great knowledgeable service that is an efficient use of my time. Appointments are easy to schedule and there is always parking available at the Ashburn office.
Excellent.
Excellent.
Caitlyn is terrific. She is warm, very bright and competent. I feel fortunate to have her as my audiologist.
They made me feel very welcomed, were very friendly and helpful
I enjoy coming to Live Better Hearing, Dr. Shannon and her staff has always taken very good care of me. In the years that I’ve been coming to Live Better Hearing I have referred at least 4 of my family and friends. Thank you!!!
Great customer service and support 💯. Awesome products and on scale of 1 to 10 I rated 12 yeah 👍
Dr. Wirebach always goes above and beyond to satisfy her patients! Very kind.
Abby is fabulous! She was very attentive! I've been to the Ellicott City location and there's no comparison.
Great
Always professional and friendly
The audiologist was amazing! She worked great with my young son and helped make things fun for him while he interacted. It was a long drive for us to get there, but if we ever need an audiologist again, we will definitely come back here!
Very good
Dry knowledgeable, caring and respectful
Shannon was so helpful when she identified my problem after a short notice appointment. Problem resolved in just a few minutes and I had my hearing back to normal in short time. Great service...as always!
Quality care for sure since everyone is wonderful & helpful also!
Thank you for getting us in quickly and solving our problems.
very professional personnel and the office was warm and inviting.
Disapointed that a warranty repair cost me $65
Superb service! Friendly and very professional. All questions and concerns completely answered.
Absolutely the best medical service ever received they did everything with the VA😎
Always a great experience. Thanks
I usually don't give feedback, just don't want to be bothered normally but in this case, it's so important. The service I'm receiving from Live Better Hearing and Balance is excellent. Sure....original cost was expensive BUT well worth it. Office visits are being done often and on time at my convenience. Appointments are up to date, in and out. On one visit I mentioned that I felt the earpiece didn't feel secure in my ear and Dr. Mindy placed a smaller dome on and its more comfortable now. Before my last visit the company had done an upgrade to my model. Dr. Mindy did the upgrade to my set right in the office at no charge. So pleased "NoMoreBatteries" too. Just place on charger nightly. Satisfied customer/78 yrs old/Fran Lucas
The staff are very helpful and friendly. The care they take in providing their services is excellent.
Satisfied
I felt that the audiologist was thorough and friendly and would have given any service that might have been needed. The receptionist also was pleasant.
Very professional and I will Recommend to everyone .Thank you.
Anders makes time for his patients, listens, and gives helpful responses. His staff is also kind and helpful.
Prompt, courteous and very helpful.
Very pleased.
He took the time to answer any questions we had. Also was very helpful to us.
Everyone in the office is friendly, patient, knowledgeable, and helpful. It is a great place to come for care.
Mrs. Danielle was very helpful and also Miss Jessica was also helpful thank you very much and happy holidays. May God bless you!
It was great. Dr. Sutter is an excellent technician. She cleaned my hearing aids expertly and answered my questions.
I highly recommend. Dr. Cole is extremely accommodating and knowledgeable.
Great visit, thanks to your girl for cleaning and getting my aids in first class working order. You've got my recommendation. Dan Gallagher
Aaa
Very positive. Brandon was very knowledgeable and explained things well.
Very helpful and professional for helping out with new hearing aids
Very professional, considerate, and polite I will definitely be coming back and they have free candy. What a great place ciao ciao Gary.
Good
I was very apprehensive about going to an Audiologist but my fears and doubts were quickly dissolved by Dr. Mango and her staff. I was very pleased with how they conducted my hearing evaluation and their recommendation for hearing aids. I highly recommend them. James V DeLaura
i have always had a great experience. i am always greeted by stephanie? the receptionist as soon as i come in. she is very friendly. this last time i was seen by dr. cassidy lewis since dr. book is no longer there. i really liked her. she was professional but also very friendly. she made me feel comfortable and was very easy to talk to.
Your team is always attentive and professional. Thank you for the guidance provided to me as I help my parents.
I love working with Dr. Cole. She is thorough, professional and very kind.
good experience
Brandon was VERY helpful with all my hearing aid needs! Have a Blessed Holiday!
Brandon was VERY helpful with all my hearing aid needs! Have a Blessed Holiday!
Always cheerful, prompt, professional courteous service shown to me each visit. Happy Holiday's to all!!
Good
as alays excellent service by interested personnel.
comfortable atmosphere. Kind, warm front desk and doctor. respectful of me and suggested what I needed. Also, the visit was n/c- very much appreciated.
Great service. Now have "better hearing." Thank you.
Dr. Roach, Thanks for the test and adjustments. I was bummed about the declining hearing and was grouchy , so sorry about that. You changed the caps and made the calibrations, which I find to have helped my ability to hear the radio ( the doubled phasing effect is gone). So I would like to continue working with you. I would ask you to try to communicate more straightforwardly with me. You did not tell me you had changed the caps or explain why you did that. You used indirect or euphemistic language which I found off putting. When I described what I perceived be a problem you tended to deny it was a problem rather than try to dig deeper to understand what I was getting at. (E.g how to identify which mode the Phonak switches to automatically. You said that couldn’t be done in the app, but then I showed you how I do it. I am sensitive to the tendency of some medical professionals to “infantilize” people my age with hearing loss. My impaired hearing makes me miss words in an explanation so I have to ask someone to say words again. “I know this is confusing” is a patronizing comment I get when I ask questions. I write investigative books; I seldom get confused.
Good
Very efficient process from scheduling appointment, hearing exam & evaluation, explanation of Tx options, needs & recommendations, etc. Staff was friendly & professional & my visit was very pleasant. Parking, clinic appearance, location no problem.
Alexis is a life saver!
My experience has been such a positive one. Thank you Dr. Bruderick! Hearing well is definitely a key to living better and living in gratitude for all around us! Sister Patricia Godoy
Comprehensive professional care, willing to listen, a pleasure to deal with.
Very good! Helped me a lot
Great experience in new audio testing booth. Much more comfortable and easier to concentrate on sounds. Dr Gillen is wonderful! She explains everything clearly. She made sure that I utilized all options on my hearing aids warranty. Kayla is a wonderful front office person. She makes everyone feel welcome and counted.
Excellent experience
My experiences have always been great and very professional
My hearing aids have transformed my life. I look forward to the audiology exam in January 2026. Despite David leaving, I was happy to see Dr. Erin Roach taking over. She immediately repaired one hearing aid, suggested a way to work on my "canal wax" and was upbeat about the appointment. I arrived early and she made herself immediately available, which helped me get to another doctor's appointment later in the morning. Highly appreciated.
Excellent service! Dr. and staff were pleasant and prompt, no long wait in the reception area. Am happy with my hearing aids!
I had an excellent experience, they were professional, detailed, used our appointment time wisely and explained things thoroughly. I would highly recommend them to anyone in need of hearing services.
Went well. My hearing aids are working much better
Always excellent input and the little glitches get solved.
Very positive experience. Friendly atmosphere. On time without waiting beyond scheduled time. Would recommend to others.
I feel good about our experience. I was hoping for big improvement but will settle for actual results. I will be in contact for help as needed.
I had a great visit with the Audiologist assistant earlier this month. Thank you for providing my hearing aid tune up. Mike
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Today, my life is completely different. Better hearing is definitely better living.”
– Jody, Live Better Hearing patient
