Live Better Hearing + Balance has earned more than 10,000 five-star reviews across Google and our verified patient feedback system, making us one of the most trusted audiology practices in the Mid-Atlantic.
Patients turn to our doctors of audiology for clear answers, personalized care, and hearing solutions that make everyday life better.
Professional and helpful in diagnosing your hearing needs.
I was please with the professional atmosphere. Everyone was so pleasant. Thank you for your service.
Always great.
My appt. was good and all my questions were answered. So far, so good, my hearing aid, along with Roger, are doing the job for me. Service was great, patient, and thorough. Thank yoy. P.s. I have computer problems at the present time, so I'm sorry this took so long.
I've always found LBH people to be professional, courteous, and helpful. I came to LBH in October 2023 needing to be tested for hearing loss in both ears. The findings established that I did require two hearing aids. The options were explained to me in a clear and understandable language. I purchase the hearing aids and have been very satisfied ever since. The few times I've had to visit LBH I've been very happy with each visit. I highly recommend LBH for anyone looking for solving their hearing loss. NO SIGNATURE
I always love coming to the office. I’m always taken really good care of, visits are on time and the clinicians go above and beyond
Shannon was very helpful in updating my hearing aids when I stopped in.
Great
My office appointment with Dr. Holly Forst was quick and easy. She tested my hearing and did some maintenance on my hearing aids. She reassured me that my hearing condition was not getting worse at this time and she said to contact her if I had any hearing issues before the next appointment.
I always have a good experience at Live Better Hearing Frederick.
At the Ellicott City, Dr. Cole was patient and through, took great care to explain how to use and care for the aid. I can go places and not fill ashamed, when people have to repeat or shout. I now enjoy going to church as I can hear the minister loud and clear. Will recommend her to my friends and family.
Always thorough and pleasant
Everyone at LBHB are friendly, courteous, and care about you.
Doctor Amy was very professional in cleaning and fixing my hearing aids. I am to return in May for my annual testing.
Doctor Amy was very professional in cleaning and fixing my hearing aids. I am to return in May for my annual testing.
Helpful and. Knowledgeable excellent customer service
The Dr gave me a thorough hearing test
Love it. Everything is excellent.
I get excellent care every time I come. Marissa is wonderfully upbeat and caring. She listens well and explains everything well. She makes good recommendations for me, and she's always very patient!
Just GREAT Service with understandable explanations!
Cassidy was very knowledgeable personal and informative answering all my concerns along with being very professional glad to have her as my go to person
Dr Scott is very friendly and helpful
I’ve never had such a caring and supportive medical experience. Jeff Zolt went above and beyond to assure that my fears and concerns were heard and fully addressed. Karen proactively provided important information about a MD law regarding insurance coverage so I didn’t have to do that research myself. Andy is consistently friendly and helpful. I can’t say enough about the quality of this team. Lisa Forrest
The doctor and staff make us feel very comfortable.
A very positive experience.
Never have to wait. Quick and competent appointment that assures I’m getting the best results from my hearing aids.
Frequent visits are always handled professionally and friendly. I have made many ‘walk ins, and always taken care of. Seems that each person is knowledgeable. I’m so thankful for my many visits.
Everything was great. Adam is an excellent replacement for my former doctor, Daniel.
GREAT!
Always extremely happy with my experience and your expertise
I feel Dr.Mills explained in detail the results of the hearing test and what level of hearing aid I needed. She explained what I would be experiencing with the hearing aids on, how they work and how my brain needed to adjust to the new level of sound. We went over how to store them and clean them. I couldn’t be more pleased. Carol Naird
Very attentive and pleasant
Very efficient !
People that work there are always kind and helpful, and very nice. Do think very nice of them. Thank you
I am on my 3rd set of hearing aids so you know ai have been with Holli and Maryanne a long time. All of my experiences with Holli and Maryanne since they opened the business after leaving Abington Hospital have been professional, positive and wonderful. We put our trust in them, followed them here and they delivered. Roni(Sp? sorry), in the office has helped me on the phone many times and she is always lovely. Now enters Marisa,...Fantastic addition! Professional, caring and helpful. She has come up with new inventive ways to help me connect to all of my televisions, which helps to me enjoy different rooms in my house. When I need help, everyone always gets me in asap and solve the problem. I always have a great visit! By the way, I travel from Cheltenham Township to Warminister, so you know I am happy or I would go somewhere much closer to home. Warm Regardes, Betsy Conway
Dr. Marisa Fassnacht was very.knowledgeable and helpful during my recent visit,
wonderfull
Been a customer for quite a few years when before the current office and I have always been treated correctly even when my dog chewed up one of my hearing aids it was replaced at no cost to me!
I have always had an amazing experience here. Dr. Cole is very professional, kind and expert at all she does. I am continuing to hear well with my hearing aid that she has helped me to select based on my needs.
Professionalism, courtesy, compassion.
Dr Wrable was very helpful in answering my questions, providing an update to my hearing aids, and making alteration from 6 seconds to 12 seconds for notification that they are on when I first put them in.
I love being a part of Live Better Hearing and Balance in Ashburn; it's like family. Everyone is friendly and most helpful and the technician is extremely knowledgeable and kind.
I was very pleased with my hearing aid check-up. He’s always professional and thorough. The adjustment he made was wonderful, I can definitely hear much clearer after a few extra tweaks and adjustments on this last visit.
The doctor was kind, thorough, and patient. She explained each process performed and answered questions asked.
quick and professional
Doctor Mango and Kristen are attentive, considerate, and patient. I was more than satisfied with my experience and highly recommend this practice. So grateful for their kind attention. Ellen Amato
Dr. Rosario and her staff were very friendly, professional and kind. I look forward to both my wife and I continuing under their care.
Love the staff
Amazing. The procedure and experience has also been upgraded from last year. So don"t skip this appointment.
It’s been pleasant. The entire staff is professional and efficient.
Very good 👍
Always a great experience. Brandon is more than willing to go the extra mile to help me with my hearing needs. Unfortunately, you no longer work with my insurance so when I need new aids, it will be difficult but for now, you have my business.
Love it. Everything is excellent.
My husband and I have been coming here for a few years. The team here is always flexible and professional. They call us in at our appointment time - no waiting. Whatever the problem, they are able to fit us in quickly and when we leave the problem is fixed. They are knowedgeable and are able to answer our questions, give us more information about our conditions and provide options when needed.
I'm always very satisfied with all my in-person visits and phone calls at my Practice. I enjoy the professional attention from the Front office to the Providers and the timeliness during my appointments are greatly appreciated. Thank you.
Great people, great service!
Caitlin was excellent! knowledgable and attentive and solved my problem.Got me appt right away.
Thank you for your warm and professional care!
Excellent staff all around. The Audiologist was patient and well versed with the product, and the field. She took her time with me, and never made me feel rushed. Would highly recommend! Patricia DeLone
S. Wrabel was most helpful.
Exam was very thorough and professional. Hearing aides arrived within days. Fitting went well. Both appointments were very satisfactory.
I felt so well cared for and didn’t even know ahead of time that Dr Leeb only sees patients once a year So next July will be my turn! thank you for today’s experience.Sincerely Anne Burrows.
I am very pleased with this company. The service here is excellent. Dr. Abigail Katz is warm, courteous, and very knowledgeable! I felt comfortable with her from our first meeting. She offered information and advice that enabled me to make a good decision concerning my hearing aids selection.I recommend this company to anyone in need of a hearing test and hearing aids. Katherine Sykes
Live Better Hearing and Balance take good care of my hearing challenges. They are knowledgeable and friendly. They also are willing to help.
Quick to get an appointment. Easy communication and thorough explanation of how to use their equipment. Friendly front desk and Doctor!
Excellent staff& service.
excellent. I can hear
Very good service.
The audiologist (Erin) was friendly and efficient. I trust her to monitor my hearing and find the best treatment for me.
great
It was wonderful. Doctor Cole is the best.
Dr.Cole is extremely knowledgeable and very professional. I some instances I am technically challenged so appreciate her time and patience in walking me through various aspects of my hearing aids.
Dr. MacDonald was knowledgeable, polite and helpful. Once again, the staff here meet my usually-perceived-as-demanding requirements with ease. Thank you !
My experience was wonderful. Everything was explained to me throughout the testing and the fitting of my new hearing aids. What a difference they make. I can hear so much more. Last week I heard the readings at church and the priest's homily for the first time in a few years. I talked with a friend and highly recommended you to her. I hope she reaches out to you. I look forward to seeing you again soon for my follow-up.
I needed cleaning of my left hearing aid. Although I had made no appointment, the receptionist and the specialist took care of me right away with kindness and professionalism. Both hearing aids were cleaned.
Excellent and professional visit as aways!!!!
Excellent service! Always very helpful and friendly!
I’m pleased to have Dr. Shelby Gillen to deal with my hearing needs at Live Better. She shows lots respect for her clients and handler herself very professional.
Erin was very thoughtful and competent!
The visit solved the two problems I had with my Oticon hearing aids.
Have always had excellent service with any service for my hearing aids and now have John using live better too. Was just in to rid feedback in right hearing aid unfortunately problem not solved. Will have to call again
Always great knowledgeable service that is an efficient use of my time. Appointments are easy to schedule and there is always parking available at the Ashburn office.
Excellent.
Excellent.
Caitlyn is terrific. She is warm, very bright and competent. I feel fortunate to have her as my audiologist.
They made me feel very welcomed, were very friendly and helpful
I enjoy coming to Live Better Hearing, Dr. Shannon and her staff has always taken very good care of me. In the years that I’ve been coming to Live Better Hearing I have referred at least 4 of my family and friends. Thank you!!!
Great customer service and support 💯. Awesome products and on scale of 1 to 10 I rated 12 yeah 👍
Dr. Wirebach always goes above and beyond to satisfy her patients! Very kind.
Abby is fabulous! She was very attentive! I've been to the Ellicott City location and there's no comparison.
Great
Always professional and friendly
The audiologist was amazing! She worked great with my young son and helped make things fun for him while he interacted. It was a long drive for us to get there, but if we ever need an audiologist again, we will definitely come back here!
Very good
Dry knowledgeable, caring and respectful
Shannon was so helpful when she identified my problem after a short notice appointment. Problem resolved in just a few minutes and I had my hearing back to normal in short time. Great service...as always!
Quality care for sure since everyone is wonderful & helpful also!
Thank you for getting us in quickly and solving our problems.
very professional personnel and the office was warm and inviting.
Disapointed that a warranty repair cost me $65
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Today, my life is completely different. Better hearing is definitely better living.”
– Jody, Live Better Hearing patient
