Live Better Hearing + Balance has earned more than 10,000 five-star reviews across Google and our verified patient feedback system, making us one of the most trusted audiology practices in the Mid-Atlantic.
Patients turn to our doctors of audiology for clear answers, personalized care, and hearing solutions that make everyday life better.
Thorough and effective.
I’m sorry. I’m a private person so I don’t do reviews online but as I’ve said in the past Evelyne is extremely friendly and always has a smile when I walk in to the office. Dr Macdonald has been extremely helpful in fixing my hearing aids so I feel more comfortable wearing them on a regular basis. He is very friendly and knowledgeable and I appreciate being able to make appointments every 6 months for general cleaning. I am very happy to be a client. Thanks so much!
Becca was excellent. Very professional, as well as comforting during a weird experience. She explained everything well and was a pleasure to work with.
Everyone is very pleasant easy to talk to and professional
Was very satisfied with my visit as always. Prompt attention in solving my issue!!
No comment
Wonderful. Sympathetic and friendly service at every point. Highly professional and detailed hearing test. Very thoughtful and considerate advice on new hearing aids. Cannot recommend you highly enough.
Very professional and helpful.
The staff is superb. Cassidy helped me out of a potential jam that could have impacted near term travel needs
Great
Dr. Rosario is providing services for both my husband and I. She is very professional and has a caring manner. She is quite knowledgeable and responds to all of our needs. I would highly recommend her. Peggy Jones
I'm very pleased with everything about my recent appointment, you folks are very professional!
they are very personable and through
Being a caretaker of my now, 91yr old mother - she loved Dr Elms. But she has had no issues with her hearing aids. We are truly please with the service provided in/by the Rockville office. And Jessica the receptionist is always nice and friendly. Fannie's daughter Esther
Excellent! A very thorough and terrific exam I was very pleased with my audiologist and any questions I had were answered. I would highly recommend this office to anyone who is looking for a caring and wonderful staff!
Best hearing experience in 10 years...... Everything was very professional with great detailed info on what they did to make my hearing 100% better.
Everyone is so nice and friendly in the office. They make you feel very important as a patient. And my doctor always is an inspiration to talk to about my hearing problems and life in general. She has a wonderful bedside manner in the way she listens.
It is always a very good experience.I enjoy visiting Dr Cushing and I feel very comfortable with her.
Prompt, competent and very professional , but seems to be in a bit of hurry.
Very thorough Hearing Test. Results were reviewed and explained.
Responded immediately. To my problem and fixed it for me
Dr. Roach is very professional and kind. The receipcionist is vey collaborative.
I called to see if I could get in on the Monday of the snowstorm, 1/26. The office was closed. I received a call back early on Tues., 1/27 and was given an appointment for later that morning. Dr. Adam saw me at the exact TIME OF MY APPOINTMENT. Cleaned both Hearing Aids, ( they were loaded with wax), updated a program on same that had recently become available, checked to make sure the Aids were functioning properly and sent me on my way, in less than 30 minutes, all with a smile and good cheer. A perfect experience. Mike Curtin Mike Curtin
Very helpful. Very knowledgeable with the hearing aid
Very good. Tiffany is great
Great experience, staff was amazing and I am very pleased.
It’s been an excellent experience. I find the staff knowledgeable, concerned and friendly.
Staff is very professional and knowledgeable.
Very comfortable! The audiologist was very thorough and her direction was clear extremely helpful.
I woke up with my right hearing aid not working. I am scheduled to work in the ER today and Dr. Lish saw me immediately!! Such wonderful service and there was an update that she downloaded as well. I am loving this place!! Thank you!!
Had appointment to have hearing aids serviced. They were cleaned and necessary tubing replaced. They work as they should. Thanks to Dr. Rosario
An awesome experience. The audiologist, Madison Knodell, was simply awesome. Caring, knowledgeable, answered all my questions and helped me to choose the right hearing aid for my situation.
I have always had a great experience with working with Holly Lish and the office.
Dr Lewis repaired one of my aids in only minutes. Pleasant & very professional staff.
My sessions with Kristen to be tested and to purchase new hearing aids were very pleasant and informative. She was most courteous, professional and knowledgeable.
audiologist vey knowledgeable
I’ve been very pleased with the staff at Live Better Hearing on Rockville Pike. I was last seen by Dr. Elms who is leaving to take a position with the VA in the San Francisco area.
Very good service
Good service
My visit was on time and very informative.
New hearing test took place and adjustments to my hearing aids seem to be making a difference, especially in hearing speech on tv - clearer. Dominique understood what I was describing to her.
Very personalized care. Highly recommended
I want to thank you to Lauren W for using ASL. Also her patience and explain very clearly (step next step). Really appreciate. 😊
My scheduled appointment went as expected, great!
Great service, Great staff! It's a pleasure having you for my Hearing specialist! Bill McCormack
I truly enjoyed the experience and would recommend my friends and family to use your services. Very Professional staff and was elated to come to use your business for my needs.
Fine. Actually enjoyed it.
Dr. Maryann and the staff treated me very professionally and were considerate of my comfort.
VERY SATISFIED
Dr Leebs always very helpful she knows what she doing make our lives is easy my mom hearing aids very good she very happy with everything 🙏
Very good, staff was friendly and quiet knowledgeable.
Very good, staff was friendly and quiet knowledgeable.
I have been very happy with my hearings aids but the service is outstanding. Shelby Gillen listens to my problems and checks my hearing aids, checks my ears and comes up with a solution. The solutions work and I thank her for that.
Both Elena & Dr. Roach were kind, helpful and very willing to give me a last-minute appointment & then a quick follow-up appointment, when I had an issue the next day. It's wonderful to feel important to a provider! They are valued health participants in my needed health care professionals!
Both Elena & Dr. Roach were kind, helpful and very willing to give me a last-minute appointment & then a quick follow-up appointment, when I had an issue the next day. It's wonderful to feel important to a provider! They are valued health participants in my needed health care professionals!
I always am very satified with your service
As usual Marisa was excellent taking care of my hearing and helping me reestablish my ability to take the i-phone calls with my hearing aids. She is always prompt, attentive, thorough, and able to communicate all the information I need in an easy format. I couldn't ask for more.
My experience with Live Better Hearing has been one of the more enjoyable experience of my senior life. The crew at your Frederick office from the receptionist to the professionals have always been extremely efficient, polite, professional, and competent. My visits with your group is one of the few that I ever look forward to.
It was a great experience. Dr Fassnacht is the best! The office staff is very accomodating and cordial! Glad to be a patient there!
Doctor fully explained features of hearing aids and patiently explained how to apply those features.
Dr. Scott MacDonald of LBH&B tested me to see if my hearing loss supported the surgery required to install a cochlear implant. I considered my hearing loss to be significant because without my current devices it was extremely difficult to understand words in general and in group conversation. There was a sharp decline in my hearing loss during the past year. My current hearing professionals consider LBH&B to be the ultimate source for testing to determine the need for the surgery. Much to my surprise, this testing involved very similar testing except this testing was with my current hearing aids in place. With my current devices on, there was a satisfactory percentage of words recognized. Thus the decision was that I simply needed aids with improved technology. Dr. Scot described all aspects of hearing and the use of various devices. His testing procedure was totally comfortable and I have full confidence in his evaluation. All aspects of his skill in a clean & pleasant professional setting was stress free. I heartily recommend working with him regarding any aspect of hearing and balance.
Dr was nice made me feel welcome
Dr. Elms was extremely helpful and friendly, in spite of the fact that it was his last day in the office, and he was busy clearing out his desk. The office is very well organized, and I've never had to wait more than 5 minutes to be seen. Thank you for excellent patient service.
Our experience was nothing short of perfect. The Dr handled my busy 2 yr old with patience and ease. I was very pleased and satisfied.
Caring and helpful
Professional and helpful in diagnosing your hearing needs.
I was please with the professional atmosphere. Everyone was so pleasant. Thank you for your service.
Always great.
My appt. was good and all my questions were answered. So far, so good, my hearing aid, along with Roger, are doing the job for me. Service was great, patient, and thorough. Thank yoy. P.s. I have computer problems at the present time, so I'm sorry this took so long.
I've always found LBH people to be professional, courteous, and helpful. I came to LBH in October 2023 needing to be tested for hearing loss in both ears. The findings established that I did require two hearing aids. The options were explained to me in a clear and understandable language. I purchase the hearing aids and have been very satisfied ever since. The few times I've had to visit LBH I've been very happy with each visit. I highly recommend LBH for anyone looking for solving their hearing loss. NO SIGNATURE
I always love coming to the office. I’m always taken really good care of, visits are on time and the clinicians go above and beyond
Shannon was very helpful in updating my hearing aids when I stopped in.
Great
My office appointment with Dr. Holly Forst was quick and easy. She tested my hearing and did some maintenance on my hearing aids. She reassured me that my hearing condition was not getting worse at this time and she said to contact her if I had any hearing issues before the next appointment.
I always have a good experience at Live Better Hearing Frederick.
At the Ellicott City, Dr. Cole was patient and through, took great care to explain how to use and care for the aid. I can go places and not fill ashamed, when people have to repeat or shout. I now enjoy going to church as I can hear the minister loud and clear. Will recommend her to my friends and family.
Always thorough and pleasant
Everyone at LBHB are friendly, courteous, and care about you.
Doctor Amy was very professional in cleaning and fixing my hearing aids. I am to return in May for my annual testing.
Doctor Amy was very professional in cleaning and fixing my hearing aids. I am to return in May for my annual testing.
Helpful and. Knowledgeable excellent customer service
The Dr gave me a thorough hearing test
Love it. Everything is excellent.
I get excellent care every time I come. Marissa is wonderfully upbeat and caring. She listens well and explains everything well. She makes good recommendations for me, and she's always very patient!
Just GREAT Service with understandable explanations!
Cassidy was very knowledgeable personal and informative answering all my concerns along with being very professional glad to have her as my go to person
Dr Scott is very friendly and helpful
I’ve never had such a caring and supportive medical experience. Jeff Zolt went above and beyond to assure that my fears and concerns were heard and fully addressed. Karen proactively provided important information about a MD law regarding insurance coverage so I didn’t have to do that research myself. Andy is consistently friendly and helpful. I can’t say enough about the quality of this team. Lisa Forrest
The doctor and staff make us feel very comfortable.
A very positive experience.
Never have to wait. Quick and competent appointment that assures I’m getting the best results from my hearing aids.
Frequent visits are always handled professionally and friendly. I have made many ‘walk ins, and always taken care of. Seems that each person is knowledgeable. I’m so thankful for my many visits.
Everything was great. Adam is an excellent replacement for my former doctor, Daniel.
GREAT!
Always extremely happy with my experience and your expertise
I feel Dr.Mills explained in detail the results of the hearing test and what level of hearing aid I needed. She explained what I would be experiencing with the hearing aids on, how they work and how my brain needed to adjust to the new level of sound. We went over how to store them and clean them. I couldn’t be more pleased. Carol Naird
Very attentive and pleasant
Very efficient !
People that work there are always kind and helpful, and very nice. Do think very nice of them. Thank you
I am on my 3rd set of hearing aids so you know ai have been with Holli and Maryanne a long time. All of my experiences with Holli and Maryanne since they opened the business after leaving Abington Hospital have been professional, positive and wonderful. We put our trust in them, followed them here and they delivered. Roni(Sp? sorry), in the office has helped me on the phone many times and she is always lovely. Now enters Marisa,...Fantastic addition! Professional, caring and helpful. She has come up with new inventive ways to help me connect to all of my televisions, which helps to me enjoy different rooms in my house. When I need help, everyone always gets me in asap and solve the problem. I always have a great visit! By the way, I travel from Cheltenham Township to Warminister, so you know I am happy or I would go somewhere much closer to home. Warm Regardes, Betsy Conway
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Today, my life is completely different. Better hearing is definitely better living.”
– Jody, Live Better Hearing patient
