Reviews

Our hearing care practice has received over 8,000 five-star reviews on Google, Facebook and on our website. Read through some of the positive comments our patients have published.  

Verified Patient Reviews

0.0
/
5
(
000
Reviews)
4.9 rating, over 3200 reviews

Gary

June 17, 2025

Anders does a superior job at making sure clients are hearing well and maintaining hearing aides in great working order. In addition, he is very caring and friendly.

Kevin

June 16, 2025

Ws able to call in the morning. Explain my problem with my hearing aides and was able to get an appointmnet that afternoon. I didn't have to wait and they fixed the hearing aides. Very satisfied with service and how pleasant everyone was

Michael

June 16, 2025

Very accommodating

Ramona

June 16, 2025

The staff is very courteous and professional

Dorothy

June 16, 2025

Dr. Mindy was very patient with dealing with my elderly mother. She explained the process and the results clearly and made sure mom understood how to care for her new hearing aids. Well done Mindy Receptionist Lori is a joy to deal with also!

Richard

June 16, 2025

Hearing aids still not great.

Leavon

June 16, 2025

Live Better Hearing + Balance - Waldorf, Performed my hearing evaluation tests for the second time since Twenty Twenty Two on June Tenth, Twenty Twenty Five, providing excellence and quality in customer care service. I recommend their service to all of the community for all of your hearing needs. Leavon Z. Reeves

Nora

June 15, 2025

Extremely pleased I decided to work with Marisa. She is patient, professional and very capable.

Merrill

June 15, 2025

Just an average visit. Nothing special or nothing bad. Dr. and receptionist very friendly.

Michael

June 15, 2025

I have already sent you my response to this request. If you didn't receive it, let me know. Michael Gordon

Geraldine

June 15, 2025

Very good

Benjamin

June 14, 2025

The staff was very professional.

Solomon

June 13, 2025

Dr. Alamillo is fantastic. He has a great personality and is very personable. My son Solomon enjoys talking to him and he explains in detail how Solomon can connect his blue tooth to his heading aids.

Suzanne

June 13, 2025

Always positive. I have never been displeased or unhappy by the experience. I appreciate the time Dr. Elm spent assisting me with my problem.

Robert

June 13, 2025

Dr. Leeb is superb — patient and caring as well as highly knowledgeable and professional. She responds cheerfully to my multitude of questions. You are very fortunate to have her on your roster.

Catherine

June 13, 2025

Excellent Service caring polite listens and know that my hearing aids have to be send out to be fixed today. Thank you sincerely, Catherine

Doris

June 13, 2025

I am 103 years young . Thank God, I no longer say, : what did you say? I am satisfied with the service and respect I received. It will be my pleasure to recommend Live Better Hearing+Balance to my Friends.

Kenichi

June 13, 2025

The on time.

Helene

June 13, 2025

Dr Holli Lish has been my Audiologist since 2017. She has always been knowledgeable, patient with my questions, and thorough in setting me up with just the right hearing aids for my specific needs. In addition, it’s always enjoyable to see and discuss things with her at my appointments!!

Herman

June 13, 2025

Very nice people to deal with, Thanks!

Shelie

June 13, 2025

I am completely satisfied with my experience with Dr. Marion and his expertise, professionalism, and knowledge in helping me to hear more clearly. My experience has been a pleasant one from the very start. My family is happier as well, now that my hearing has been enhanced. We are definitely living "better" because of my new hearing aids. 😁

Peter

June 13, 2025

Staff was polite, professional and helpful. I enjoy dealing with them.

Curtis

June 12, 2025

A friendly and productive encounter. I appreciated the thorough cleaning and new widgets for keeping them in good working order. Curt

Anthony

June 12, 2025

Excellent to work with, answered all questions,would recommend.

Shirley

June 12, 2025

Evaluation and fitting sessions went extremely well. Information was shared in a clear and concise manner. Rebecca (and staff) were efficient and informative.

James

June 12, 2025

As always, Brandon shines as a true professional. I have been in his care for going on five years and have come to know a bit about him and his family. He continues to treat me with respect, and I feel that he truly cares about my hearing and overall wellbeing. Please accept my heartfelt thanks for the services you provide and may God bless the team at Better Hearing + Balance. Jim New Market, MD

Marsha

June 12, 2025

I really like working with you all. I've always been able to count on your help. I do not like going on public media and so am responding this way Keep up your good work marsha salzberg

Adrian

June 12, 2025

Once again, excellent service provided by Dr. Leeb. Very professional yet friendly. Answered all my questions and concerned. Could not be happier.

Heather

June 11, 2025

Excellent service

Maria

June 11, 2025

It is always wonderful coming here - professional, caring, timely, and friendly.

Patricia

June 11, 2025

Great every time. Staff is friendly, efficient, knowledgeable, and very little wait.

Catherine

June 11, 2025

Very through.

Memory

June 11, 2025

Anders does a wonderful job memory porter

Mirta

June 11, 2025

We where very satisfied the way we where treated and we will recommend you to all our freinds Thank you Again

June

June 11, 2025

I had a wonderful experience. I have recommended Live Better Hearing to many of my friends and neighbors. Thank you, Anders!

Silvio

June 11, 2025

My visits are always satisfying what I need Then the friendliness of all the staff is great Thank You

Kenneth

June 11, 2025

As always, the total experience is a 10. From the warmth of Karen to the expertise of Dr. Shelley …. i am in the Best of Hands !!! Kenny M.

Robert

June 10, 2025

I have always had good experiences with Live Better Hearing. The people are professional, knowledgeable and courteous.

Rita

June 10, 2025

Dr. Holly Forst is always helpful and professional and gives good advice on the hearing aids!

Christel

June 10, 2025

I had a wonderful experience. It was my lucky day when I walked thru your doors. The receptionists were very friendly and accommodating. The doctor was very thorough, professional and very friendly. I felt very comfortable knowing I received the best care possible.

Judith

June 10, 2025

Pleasant. Efficient. On time.

Henry

June 10, 2025

Good office and good people in the office . In general a good place to visit f

Ann

June 10, 2025

Staff were friendly and communicated thru cellphone. Worked out good! Thank you!

Claire

June 10, 2025

Very good

James

June 10, 2025

As always, 5-star professional service!

Madina

June 10, 2025

⭐️⭐️⭐️⭐️⭐️, thank you for helping me, you did a great job, I appreciate you

Judith

June 10, 2025

It was great as always. Dr. Zolt addressed my problem with my hearing aids. Always pleasant and helpful!

Carol

June 10, 2025

Shelley is a wonderful, lovely, and caring person. Karen is very personable and processional person.

Robert

June 10, 2025

Always good visits.

Francisco

June 9, 2025

Excellent service

John

June 9, 2025

Nothing but positive. Everything was explained well and I feel very comfortable with my Audiologist.

Wesley

June 9, 2025

Dr. Shelby Gillen was the most informative and helpful audiologist I have ever experienced in my 5 years with Live Better Hearing and Balance. She gave me several tips that improved my hearing situation. She was very patient, very knowledgeable, and she made me feel valued as a client. Although I live in Olney, it was worth the drive to Montgomery Village to talk with Dr. Gillen. Please share my statement with other patients if you wish.

Trammell

June 9, 2025

My Appointment with you Guys was good and I was in and out with our any Issues

Raymond

June 8, 2025

Pre-appointment communication & front desk services by Brandy, as well as audiology & hearing aid services by Brandon, were excellent.

Michael

June 8, 2025

Highly professional, competent and pleasant care Michael spiro

Cheryl

June 8, 2025

Dr. Leeb was prompt and answered all my questions. One could tell that she cared about her patients.

Kathleen

June 8, 2025

Once in the office for my appointment, the staff are friendly, professional and very engaged. I have full confidence in the Audiologist’s ability and knowledge. My concerns are addressed and all my questions are answered. My only suggestion to improve the patient experience would be to reduce the number of reminders for each appointment. It’s excessive. I stopped counting after I received seven texts and emails asking me to repeatedly ‘confirm’. It’s not helpful, and quite honestly, after three or four, I stop reading them. One text or email the week before, followed by one text or email the day before the appointment is sufficient.

Bertha

June 7, 2025

Very well at the moment. I will see in a few weeks from now.

Jean

June 7, 2025

The testing seemed thorough and careful. Dr. Zolt and his receptionist are efficient and helpful. As often happens, I regret not asking more questions so that I could better understand what the report i was given means. It is full of acronms and abbreviations of course. It would be appreciated if a little explanation document was developed! I also forgot to ask for more of the little white receiver replacements. I will have to stop by for more probably.

Kathleen

June 7, 2025

Very happy, as always, with my experience!

Marilynn

June 7, 2025

I always have a good experience here.

Donald

June 7, 2025

Holli and Arantua were very considerate of my needs,. I received much advice on installation of Cochlear implants. Obviously, I need to make the final choice.

Sally

June 6, 2025

Friendly staff and very helpful

Joseph

June 6, 2025

Everyone is always so nice and helpful.

Ann

June 6, 2025

It was excellent. Taken on time. Questions answered. Appointment for next visit set up.

Swannie

June 5, 2025

Great experience everyone so friendly and cared about me , helped me with my problem

Joel

June 5, 2025

Great as always

Karen

June 5, 2025

Fitting went well and all instructions were given in understandable fashion.

Sue

June 5, 2025

Dr. Becca is wonderful. She is very personable and thorough and explains the information in easy language. The staff is also very pleasant and helpful.

Priscilla

June 5, 2025

Brandon is always extremely helpful. At times, what is frustrating is getting appointments when one can not talk DIRECTLY with the office staff.

Kathleen

June 5, 2025

It is always a pleasant experience at my appointments. Dr Miles is great. He is pleasant, knowledgeable & professional!!!

Kelli

June 5, 2025

Love it

Lillian

June 5, 2025

I felt very good about my visit today. Everyone was helpful and I thought I received excellent care. Thank you very much.

Vera

June 4, 2025

Anders was competent and reassuring as always.

Robert

June 4, 2025

Erin is very knowledgeable and has excellent customer service skills. Overall can't say enough about the great job Erin and her team do!

Kevin

June 4, 2025

Dr Marissa had been a great addition to your practice. It’s nice to converse not only with someone that can offer medical advice based on their education but also walks in your shoes. She definitely makes my visit fun and informative. TY

Henry

June 4, 2025

Very friendly, attentive, and professional staff.

Joseph

June 4, 2025

rebecca book is great very helpful

Norman

June 4, 2025

My visit at 11:00 am on June 3 was 100% satisfactory. The technical support lady not only corrected the issue for which I was there, but also discussed my questions thoroughly. This was consistent with my previous visits to this office.

Helen

June 3, 2025

Brandon and the entire staff at Live Better are so kind and patient. My mother is elderly and Brandon is very understanding and helpful. We have referred several friends to your business. Thank you for all that you do!

Carol

June 3, 2025

Dr. Marisa Fassnacht is very friendly and professional. I was happy with the ability to feel comfortable with my hearing aids and the difference they have made with my hearing. I would highly recommend Live Better Hesring and Balance.

Richard

June 3, 2025

Always great service.

Paul

June 3, 2025

All my issues were taken care of quickly and proffesionally,

Jeffrey

June 3, 2025

Staff is always friendly and Myles always does a great job. Thank you!

Kenneth

June 3, 2025

I got a new set of hearing aids and was having a problem with one. Went to the office and found it was an ear wax problem. Problem solved, was great.

Joseph

June 3, 2025

very pleased with the service I've received over the years. Dr Book has been very good to work with. Thank you

Violet

June 3, 2025

Dear staff at Live Better Hearing and Balance. Thank you so very much for always making me feel so loved. I take your continued support over the years, proof that there are genuine staff and true professionals who care. I am truly happy to be a part of your team. In Sincere Gratitude Ms. Violet Wood

Joseph

June 2, 2025

It has been a very good relationship for me. Madeline has been delightful to work with.

Andrew

June 2, 2025

Good service. She was able to fix my hearing aide on the spot. I will order new ear molds. That should hold me over a few more years. Thank you

Bobbie

June 1, 2025

Excellent service in every way!

Ross

June 1, 2025

Hearing quality, even with hearing aids, it’s very challenging for me, Dr. Roach is excellent to work with. She is extremely supportive. She listens to my concerns and works diligently to give me the best possible hearing experience. The office staff is always friendly and responsive.

Diane

May 31, 2025

I feel that Iam getting good care.

Wanda

May 31, 2025

Friendly staff. Dr. Kelly was very efficient and thorough.

Fred

May 31, 2025

Knowledgeable, professional, and personable

Douglas

May 30, 2025

You guys are the best,you always accommodate my wacky schedule and my un announced visits i can't thank you enough!

Ruth

May 30, 2025

I think Anders is very knowledgeable, friendly and capable. I'm not quite sure about the pricing of visits and service. It's a little higher than elsewhere, but probably worth it.

Diane

May 30, 2025

I feel that Iam getting good care.

Cindi

May 30, 2025

Becca is very helpful in assisting you with the best hearing aid for your needs.

Joanne

May 30, 2025

Great experience. Everything was explained fully.

Alison

May 29, 2025

Friendly professional staff. Easy to communicate with. They listen to my concerns.

Google Reviews

0.0
/
5
(
000
Reviews)
4.9 rating, over 2500 reviews

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Today, my life is completely different. Better hearing is definitely better living.”

– Jody, Live Better Hearing patient