Our hearing care practice has received over 8,000 five-star reviews on Google, Facebook and on our website. Read through some of the positive comments our patients have published.
I'm so grateful and appreciative for the wonderful service and care my mom continues to receive especially as a client who has moved to residential community living. The Lansdale-office audiologists are top-notch! By blending their expertise with empathy and logical common sense they've consistently provided mom with her best hearing possible.
competent and knowledgeable in a friendly atmosphere
As always, I found the staff to be very friendly. All my questions were answered to my satisfaction by my audiologist. They really make sure that we are happy with our hearing aids. Very Pleased.
Great customer care - go above when necessary.
Dr Roach was awesome. She took her time and explained everything to us from beginning to end. Our baby boy was not very helpful at times but she managed it all really well. We greatly appreciate her patience with our son and us. She is very well knowledge and informative.
Great. Answered all my questions, and did not try to sell me anything I didn't want.
Excellent, friendly,very knowledgeable and professional service. As always a great experience
Great customer service and excellent employees
Always very helpful and polite.
I felt well taken care of and educated about my hearing and balance. The tests were thorough. The office staff and doctor were warm and I enjoyed being seen by them.
Very pleasant. Nice treat Tks
Excellent!!!
professional and pleasant.
PATIENTS LIKE TO FEEL SOMEONE CARES AND DR. ZOLT, ANDY, AND KAREN DO. GLAD MY HUSBAND FOUND THIS PRACTICE. THANK YOU ALL.
On the April 14, 2025 visit, my needs were met by the staff in a professional, expedient, competent, and friendly manner. "Shout Out" to Chris at the front desk and Aronza - Docror of Audioligy. I am happy to have a service contract with this practice. It provides me with a feeling of confidence with their expertise and comfort in knowing they are quickly responsive to the needs of their clients.
Dr. Marisa explained each step of the process and answered any questions along the way. Looking forward to my follow up visit
Very efficient Problem Solving
A pleasure to see Dr. Holli. Always takes the time to answer my questions and provide suggestions. Would highly recommend. Rose Marie
VERY PROFESSIONAL AND VERY KNOW
I have severe hearing loss and Stacey has been wonderful, compassionate and working hard to help me.
Excellent service from Jenifer Cushing, and now Brandon Adawi. These hearing care specialists take the time on every visit to use their vast experience and skills to do their very best to improve your hearing. Brandon is on top of all the latest technology, and uses his knowledge to individualize and fine tune each patient’s treatment plan. He doesn’t give up! The office staff is also very pleasant and helpful.
Superb experience from the time I made the appointment to the time service was completed!!! Thank you !!!
Dr Book was very pleasant and helpful
Seen on time Exam was thorough and the doctor was very good
Becka was really good. reception is always warm and friendly, Facility is always neat and clean. I appreciate the friendly professionalism.
Always good
Very knowledgeable staff. Appointment was on time. Very happy with service today
The audiology tech was very courteous and thorough in attending to my needs and Dr. Leeb resolved a problem in one of my ears. It was a productive and satisfactory visit.
Doctor is very knowledgeable as well as kind and patient with all my questions.
Competent, friendly staff, good service, and many options for customization to the patient’s needs.
Professional, competent, patient, pleasant. I can’t find enough good things to say. I came because my husband had such a good experience. I feel well taken care of.
I've felt totally confident about dealing with this practice ever since I developed a relationship with them. I was looking for a new audiologist after being dissatisfied with the Rockville practice that had originally prescribed my hearing aids. The first two staff members I worked with were fine. The third and last (to me) who had been praised by "Washingtonian Magazine" was far from personable in any way and seemed bored with our encounter. Enter Dr. Zolt of Live Better Hearing & Balance (formerly Auditory Services). Dr. Zolt sticks with his patients, listens, offers alternatives as needed and always seems to want his patients to succeed in their quest for better hearing. And no hard sell on available products! Thank you, Dr. Zolt and Live Better Hearing.
My experience with Live Better Hearing + Balance over the past five years has been nothing short of professional. All calls, concerns and questions have been heard and responded to promptly. The office staff consistently communicates and connects appropriately and kindly. They know the clientele - most of seniors and are always respectful. The audiologists are very well trained, deliberative and genuinely concerned. I have no hesitation in recommending this practice. P Pope
Dr. Forst comes to my retirement community. She is on time with your appointment and cares about seniors. She listens to what your needs are and adjusts your hearing aides and keeps trying until we can do it ourselves. She has adjusted my aids for background noise. Last time she added an app for when you are in a restaurant or a noisy place. My previous hearing specialist did not even do as many ways different ways to assess my hearing. I highly recommend her and her staff.
Everyone at the office is polite, professional and helpful
I like to say that Samantha was very helpful and very professional and that Dr. Abigail is very helpful and knowledgeable.
Found the audiologist kind and caring!
Dr Pertmer was right on with what needed to be done for me. Have used Live Better Hearing for many years,always receiving top notch service!!
the office is very clean and pleasant, the testing is very thorough and all the staff is very professional. Always a good visit.
I always get great service. Everyone is so friendly and you never have to wait too long.
It’s always a pleasant experience. The new office is wonderful.
Dr. Mango, Audiologist, is a very caring, professional and thorough in her review of my hearing issues. Karen, practice administer, is always friendly and competent in her job. I am very happy with the service I receive and level of knowledge with my type of hearing aids.
I didn't finish your survey yet because I didn't finish my visit to get a repair. I have been a patient there for many years and have always been happy with the results. I'll do the survey after I get my aid back. OK?
Very good.
Very thorough & informative
Service is complete and professional. Well pleased with hearing improvement.
The doctor was very nice and kind to me. The office staff was very friendly and understanding. I would recommend it to other people.
It was another great visit. The doctor was personable and professional. The receptionist was friendly and efficient.
The appointment scheduling was easy and seamless with your office and United Healthcare, Dr. Barclay was professional and welcoming . She was able to help with this visit and advise me of future needs.I am greatly appreciative.
- prompt90 - professional - so appreciate having my hearing aids checked out before the warranty ends.
My experience was real professional. The support staff in the Pikesville office was exceptional.
Friendly, professional and informative. Dr. Barclays makes you feel very comfortable. She is great at helping you understand your hearing problem.
Very helpful, very thoughtful staff at the front desk. And Dr. Alamillo was attentive, thoughtful, respectful and reassuring. A good professional team.
My experience has been amazing with this practice. The staff are professional, friendly and really care about their patients. The take the time to explain everything.
Always a great experience with Holli
I've only had two visits (one for hearing exam, and one for fitting/adjustment) so it's difficult to provide comprehensive feedback at this time. However, the initial visits were good. Currently I am having issues with properly placing the hearing aids in my ears; they feel like they will fall out and I am concerned about losing them. Additionally, there seems to be some volume adjustments or something else required for a better hearing experience. I am looking forward to the next visit to make these adjustments and obtain advice on using the aids. Thank you!
When it was time to have my hearing tested I wanted to see an audiologist. Dr Mindy is that and more. After being tested and receiving hearing aids I can now hear things I don't think I ever heard before. If you have hearing problems go see Dr Mindy.
Excellent experience
Very caring and professional. My concerns were acknowledged and taken care of swiftly. Thank you 😊
I was not sure what to expect and the audiologist was very helpful in explaining everything to me.He was very friendly and outgoing as well.
Anders is very personable professional and knowledgeable
The Dr's are very nice. The receptionist is very nice. The place Is welcoming .
I felt safe very confident in the quality and knowledge provided during my visit. I also was very please with the over all service received. Many Thanks to my Doctor and staff.
Always a good experience here ! Scott is always very helpful and friendly! I would recommend this office to everyone !
Always very professional and helpful in answering questions and resolving minor issues.
Anders was very helpful and explained how I might improve my use of oxygen in a way compatible with my use of my hearing. He also adjusted the high frequency performance to reduce crackly paper sounds. Very pleased with Live Better
Dr. MacDonald answered all of my questions and ensured that my hearing aids are still in good condition. I feel confident about trusting my hearing health to Live Better Hearing & Balance.
I visited there a few times so I liked it. When it comes to covid, it took me a long time to get hearing aids. I finally have new hearing aids. Thank you.
Tiffany is very pleasant, did a thorough exam.
I have referred others because you all are the best! Caring, compassionate, and knowledgeable. Thank you!!!
I always appreciate my time with Adam Alamillo, dr of audiology. He is helpful in getting me the most from my hearing aids at each visit and updating their ability for the best audio experience in different settings. (Can use my review without my name. I am a senior living in an independent senior community In Washington, DC)
10 From The time I entered the office I was impressed by the professionalism and care the staff and particularly the audiologist Marcia Best
Excellent. Attentive to my concerns and adjusted as needed. The hearing aids are much more comfortable and I think, more effective.
Dr Zolt is Very professional and caring.
Love it hearing aids good person good job great thanks for help fix my insurance whew
Very positive
As a result of my hearing test, It was very enlightening to discover the root of my hearing ccondition. Since I have had my new hearing aids only one day, I have not fully tested them for certain situations, but they are very comfortable and i can already tell the difference in clarity. The service was very thorough, friendly, patient, and informative. Thank you. Sharon Mathey
It was a good experience.
Dr Shelly Hamilton and her receptionist are wonderful to deal with.
My experience is always a good one. Scott is very knowledgeable and friendly. He always has time to chat and answer any questions I may have. I am very pleased with my visit and my hearing aids. The entire staff is pleasant and always makes my visit a pleasant experience.
I am always very comfortable with Dr. Cindy Leeb each time I visit for treatment or a checkup. She is always so pleasant and caring for my welfare, and she takes care of everything 'Workers' Compensation' which is such a relief. Thank you Dr.Leeb and Live Better Hearing!
It’s very good.
It was very concerning when I had my hearing aid break and I thought I would not be able to get an emergency appointment to address the loss. After an email to Dr. Leeb, I was able to be squeezed in the next day and her wonderful assistant Alexis, was able to fix the broken wire on the spot.
Everyone is friendly, and up to date on everything to do with my hearing problem. It is a pleasure to meet with your staff. thank you..selma
Professional, , knowledgeable, friendly
Dr Lauren is the greatest
Dr Lauren is the greatest
As always, welcoming people and knowledgeable staff. Thank you for your excellent care.
I felt great. The staff is cordial, helpful and accommodating. Always smile. I love coming to the office.
It was fine. Relaxed, professional. Very pleasant atmosphere and I trust the advice that was given.
Very professional. Would highly recommend.
10. I would be glad and likely to refer people to Dr. Jeff Zolt’s practice. He and his team are outstanding and they care! I have already referred a friend who is a physician to see Dr. Zolt for an Audiology Exam. He was pleased and he also has taken with other about this practice.
Very satisfying. We are so grateful for every care we received. Kusuma and Pretibon.
Felt very comfortable, the new office is amazing and the employees are fantastic. Keep up the great work and Thank you for helping me! Always a pleasure to return and know that I will receive the best care available! Go O's!
The visit was as advertised, professional yet friendly. We set up my next visit, and Anders informed me of the costs that would apply. Overall a good visit.
Very informative with hands on experience of changing the wax trap. Thank you.
I walked into the office and was greeted with “Hello! Welcome”. I got signed in, had a seat and was immediately offered a drink. Wait time was minimal. My first experience with Dr. Sutter was great! She was very informative by explaining what we were doing and what we hoped to accomplish at my first visit. I felt very comfortable because she was very friendly and it was obvious very knowledgeable. I had a very productive and worthwhile appointment. Thank You. Kathy Judy
Good, friendly professional staff.
Very pleased with your office and staff.thanks
We are so happy and fortunate to have Dr Jenifer Cushing assisting me in my endeavor to hear better. She is knowledgeable, professional and much appreciated with her personal/casual attitude. She works with me, to make life not about my hearing loss, but what I can still hear. She is an invaluable asset to this establishment. I would also like to acknowledge the rest of the staff as well. They have all been friendly, helpful and completing an all around pleasant experience at Live Better Hearing & Balance!
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