Live Better Hearing + Balance has earned more than 10,000 five-star reviews across Google and our verified patient feedback system, making us one of the most trusted audiology practices in the Mid-Atlantic.
Patients turn to our doctors of audiology for clear answers, personalized care, and hearing solutions that make everyday life better.
Dr Sutter I feel was very attentive
I received professional assistance and helpful guidance regarding my new hearing aid.
ALWAY A GOOD EXPERIENCE AND A VERY ACKOWLEDGEABLE STAFF.
Friendly, warm, personal and professional!
My dad took off his hearing aides as soon as we left your office and got in the car and hasn’t worn them since. He said they were too loud. I keep telling him to put them on and the he will get use to them. He ignores me.
I had an excellent experience today as is my usual with Dr Jeff and staff. I have heartily recommended him to many of my friends, and will continue to do so. Keep up the great work. The level of service you provide is superb.
Knowable person
I had a wonderful experience with the Doctor and staff.
Dr. Cindy Leeb was a very lovely professional Dr. doing a terrific job. We really enjoyed learning about our hearing aid. She continuously was trying to help us learn about the hearing aid. I like my hearing aid. I recommend her to always handle the problems.
Baseline testing was done very professional.
Very positive
Everything went well
Was a very good appointment, hearing aids were fitted, tested and set up. Everything was explained in detail on the operation of the new hearing aids. A follow up appointment was scheduled for 2 weeks for any fine tuning. Paperwork was completed and explained so I could file my claim with my insurance company.
Experience was very pleasant
Perfect. Indepth exam with broad range and tech. excellent follow up program.
Very comfortable with Dr Pertmer. Took time to carefully explain the process and testing. Delivered my new devices with the same detailed attention. Being a hearing aid user for many years “Live Better Hearing +Balance is the best solution I’ve ever found for my hearing care.
It was a pleasant experience. I understood what was being sad to me. Spoken in my language, not medical terms. Dr. Pennington was soft spoken. I felt understood and accepted as a person.
I have been seeing Shannon Wrabel for years. She is wonderful. Shannon provides great customer service. When you reach out to her, she responds promptly. I have referred friends and family to Live Better Hearing + Balance. Bill Smith
Visit was on time, friendly and very helpful. I continue to be very satisfied with this office and their expertise. Milton W. Werthmann
Dr Tara Mango is excellent! She explains everything and very helpful in discussing what questions I ask her!
Dr Norwich was great! Very patient and understanding, answering all questions I had, in easy to understand terms.
The young lady, was very nice,at the front desk,the lady that did my test on my ears was very good she let me know all that she was going to do,Testing she was preforming on me.great job. I pray that she have a great well little girl,that the lord continues blessing her and husband joy of their life.thank you
Extremely professional service. I was impressed that Dr Cole actually was familiar and had read my questionnaire answers. Thank you.
Great experience
Very helpful. Dr Tiffany is always willing to help or get me in to see her. She’s awesome
Felt comfortable and the tech was excellent
Very friendly and informative
Always Friendly, Fun and Professional. Assures my hearing aids are functioning properly.
Very good, have a question, should I tur off bluetooth at home and do i just disconnect and then turn back on in car..
Very professional
Responsive, knowle
It was very good
Dr Holli is very experienced and professional. I feel very comfortable and confident that my hearing issues will be fully addressed.
Really exceptional! Everyone in the office is super friendly and helpful. The information they provide is valuable to those of us who are hearing impaired and there are never any sales tactics involved… I’ve a customer for over7 years and I wouldn’t go anywhere else!
Totally so happy to have found this company. Staff is pleasant and knowledgeable. Wonderful experience!
Excellent experience… and I am so thankful. Professional, knowledgeable and so patient and thoughtful. Will definitely recommend to others. Thanks you so much!!!
Visited due to left hearing device losing Bluetooth connection and antenna slipping out of place. Antenna position adjusted solved slipping issue. Re-paired devices seemed to correct Bluetooth connection but devices showing on Bluetooth list is not completely understood.
my visit went very well, I felt I was listened to and helped better understand how my hearing aids worked.
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Comfortable
Very professional, knowledgeable and polite
Very cooperative, friendly and helpful. Drs. Are very knowledgeable and understand the needs of patients.
Live Better Hearing is an incredible company. I have been dealing with them for about 7 years and always get great advice and support when I have questions. I have never felt rushed when meeting with any of their professionals. Their way of treating customers should be the blueprint for all services companies.
It was very positive. Great attention was given to making sure I understood everything I needed to know about my new hearing aids and also that they were properly suited to my needs.
My experience with my doctor is always great, she takes time to listen to all my concerns and professionally answer all my questions regarding my hearing conditions.
Veronica is great, very professional.
Customer service at front desk very friendly and helpful! Dr. Madelyn is very pleasant and helpful, always takes time with my questions. I never feel rushed out.
Very thorough, pleasant and informative.
Excellent experience! Dr Alamillo was very kind, professional, and attentive. He checked and adjusted my hearing aids to make sure they were working properly and that I could hear better. He took the time to explain everything and made sure I was satisfied with the results. I truly appreciate his excellent service, knowledge, and dedication.
The appointment went very smoothly. Dr. Leeb was very thorough and very patient with me. She explained everything well and I was veryy confident in her diagnosis and advice.
Everyone was very helpful and met my needs .And very knowledgeable
Doctors are very friendly and provide excellent care.
Great! As always!!
Ok, got new hearing aids that go inside & not completely satisfied, but hope it’s a learning experience that works on its own. Staff is very nice, professional.
Comfortable
The associates were kind, helpful, respect6ful & knowledgeable.
Anders took care of my problem with my hearing aids quickly and calmly. It is reassuring to know that I am in good hands, also for the future.
I am very happy with my new hearing aids. I wasn't sure abut the hookup with my Bluetooth Phone, but I think that I have it figured out. I am also struggling with the process of putting them on and off. I just have to get used to putting them on and off ani I am sure that I will get used to the process. Thank you so much for being patient with me. Can you please tell me what type of program that you have concerning "Ballance"??
I felt good after my visit. My left hearing aid was dead. Dr. Abigail Katz found the cause and replaced the receiver. The hearing aid is now working fine. She is very nice in addition to being very thorough. Dr. Herman Blinchikoff
I greatly appreciated the care I received today, 10/15/2026. Kamala seemed very knowledgeable in the hearing and balance tests which were performed. She did not rush through anything and took the time to answer all my questions my problem.
I greatly appreciated the care I received today, 10/15/2026. Kamala seemed very knowledgeable in the hearing and balance tests which were performed. She did not rush through anything and took the time to answer all my questions my problem.
Professional customer service Doctor took the time to explain detailed updates and information Looking forward to the next appointment in March 2027
Very professional
Thankful to get all that wax out! Am looking forward to getting new hearing aides.
Thankful to get all that wax out! Am looking forward to getting new hearing aides.
Service at the Ashburn, VA office has been terrific. However my Phonak hearing aids have been unreliable due to unexpected poorly working software updates, parts failures, and nonworking hearing adjustments for restaurant, TV, etc (only automatic setting works for both ears. I do not recommend Phonak Hearing Aids. .
Receptionist is very kind, professional & welcoming. The office is clean. The doctor is fabulous!!! Perfect 10. She is kind, nice, friendly, knowledgeable and professional. She educated me on the tests and all the steps; also listened attentively and answered all my questions to my satisfaction!
Very comfortable and friendly Very knowledgeable about our hearing and what to look for with using the hearing aids. Willing to listen to any and all problems that you may encounter. I feel confident that this office and both Doctors Tara and Kristen are the best 👌
I found a wonderful audiologist today. She gave me a new hearing test and told me how it differed from the last one. She is very thorough and understandable. If you are looking for a new audiologist, consider calling her office.
very Professional organization. prompt timely service. very knowledgeable and competent Audiologist.
Everyone was very nice and the staff was very prompt. The balance evaluation was very thorough.
Dr. Macdonald is very efficient and a pleasure to work with. I’ve been going to Live Better for many years now and would highly recommend their services.
Great experience!
I was delighted to work with Dr. Zolt, as he is warm, compassionate, and excellent at explaining an important step toward better health. The adoption of hearing aids is a big step - it takes more time to get ready in the morning and it takes time to learn the software linked to the aids that enhances sound in diverse environments. Dr. Zolt's "hearing aids school" made the process fun and comprehensible. I have already recommended him to a number of my friends and will continue to do so.
Dr S Wrabel is excellent. I’ve been a patient for 11 years & they’ve taken care of any problems I’ve had and have always been dependable.
I've been going for over 15 years and have recommended them to other people
I love everything about this office. My doctor is very knowledgeable, helpful and caring. The front desk staff is very friendly and helpful.
Sam is very pleased with the results of the hearing aid! Thank you very much!
Very proffesional. Ecelllent service.
I will recommend to my friend to this location . This office is really nice service to help customers.
Extremely professional approach and I understood all of the explanations about my hearing aids. So very grateful to have found this office and doctor and support system.
Very helpful and patient
Love 💕 it
Very professional, kind and courteous. Never any issues and always on time. I see many doctors and these are the only ones I don't dread going to! Always a pleasure from beginning to end! THANK YOU!
I had a very nice experience with the Doctor, she explains very well what is necessary.
Very knowledgable and professional. All of the staff very attentive and friendly.
The retention wire on one of my loaner hearing aids was either incorrectly installed or is the wrong model. So now the receiver doesn't fit in my ear. I'll have to return to get it fixed.
Very patient, attentive, thorough, and pleasant service.
Thoughtful and very professional. Will use again as needed!
On time Everything went well.
We had a great experience. The doctor noticed our nervousness and provided the comfort needed in the moment. The process was quick and painless for our newborn. The office was also peaceful and welcoming. I would definitely recommend this practice.
Staff very professional, polite and knowledgeable. Very easy to understand directions given to me regarding equipment.
So it’s a pleasure coming to the office. All the appointments are always on time and the staff is very very friendly and listen to your concerns and when making an appointment for able to work around your schedule.
Great checkup with Abby. Thank you for your help in selecting new equipment for my hearing aids. Your staff is great. Carol Urbanski
The Live Better Hearing + Balance team are top notch! They are personable and professional care providers. My experience has been positive since the first visit. I honestly did not realize how much I was missing until my hearing was properly evaluated and I was fitted with quality hearing aids. I am truly grateful for their attentive care and support. 10 out 10 recommendation! Thank you So much. Rick B
Very good
Ms. Cassidy was very professional, very patient, explained every step of the process, she’s very personable has an outstanding knowledge of the entire process. She made you feel you were welcomed, I would highly recommend this Company to all my friends and family. Ms. Cassidy made the experience so easy. She is definitely an Asset to your Company. She was very prompt, she took me right away at the time of my scheduled for my appointment, no delays. That’s very important, some consumers don’t take into consideration that the patients time is just as important as they are. I totally recommend this Company to anyone who needs this service.
Prompt and friendly enviroment
My initial nervousness was completely put at ease by Dr. Nortwich’s calm demeanor and full explanation every step of the testing. I highly recommend her for anyone who might be reluctant to get hearing tested.
I have been pleased with the quality and level of professional service I received, and am very happy with my hearing aids.
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Today, my life is completely different. Better hearing is definitely better living.”
– Jody, Live Better Hearing patient
