Our hearing care practice has received over 7,000 five-star reviews on Google, Facebook and on our website. Read through some of the positive comments our patients have published.
My experience can be summed up in one word: "excellent." The care and service and continuing monitoring and tweaking as needed has made the transition from missing half of what was being said to now hearing it all clearly. That is a perfect result and my only regret was waiting to do this. Consider it fortunate that I found Live Better Hearing + Balance with Adam and his colleagues. Don't wait for your chance to make a difference to hear what everyone is saying...a pleasant surprise awaits. Natalie Lewis
Excellent and friendly service. Scheduled appointment times are always met. Questions throughly answered and sound advise provided. Thank You.
I was happy with my appointment.
Great service.
Very pleasant and friendly staff explain everything
Very good. Easy and effortlessly preform their test. Easy efficient operation. Highly recommend.
The girl at the front desk was so friendly as well as the assistant girl that took me back. The assisant answered all my questions about my hearing aids. She cleaned them and replaced the wires. My appointment was on December 19th at 10:39.
Thanks for a great experience!
Great. Dr Book listened well, was thorough, and tried to make things easy and convenient.
See my initial evaluation a year ago. Emily and Anders are even better facilitators now (if that is possible!). Besides hearing full range people's voices and hands free phone conversations, my cellphone apps deliver to my ears, in stereo, any music, podcast, sports, news I choose while I walk or jog or run or sit or rest. No wonder I almost forget to take them off when I shower or go for a swim! Milton Werthmann
See my initial evaluation a year ago. Emily and Anders are even better facilitators now (if that is possible!). Besides hearing full range people's voices and hands free phone conversations, my cellphone apps deliver to my ears, in stereo, any music, podcast, sports, news I choose while I walk or jog or run or sit or rest. No wonder I almost forget to take them off when I shower or go for a swim! Milton Werthmann
Everyone was pleasant and professional
Very good, friendly and to the point.
Friendly and professional
Friendly and professional
Dr. MacDonald was thorough and helped me with my hearing aid. Thanks so much!
Evyleen was so nice on the phone when I booked my first appointment and then in the office when I came in. Dr. MacDonald was very nice and helpful and listened to my concerns and then was able to take care of my issues and cleaned my hearing aids for me. Thank you very much!
I am most pleased with the care and information I received from Dr. Leeb. She did a thorough examination of my hearing ability and took great pains to explain the results and answer all of my questions. I never felt pressured to make a decision on the spot and when I did decide to go ahead and get hearing aids, she was again very thorough in fitting and programing them to my needs.
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Excellent service took time to explain the various issues. Adjusted my hearing aids which really improved there function. They took my questions and concerns as important and took the necessary time address them. Thank you
As always, very positive experience
Scott explained all issues Related to my hearing. Very soft spoken and knowledgeable.
I enjoyed the appointment which was over before my appointment time. My hearing aide was fixed quickly and the audiologist was lovely. I just wish I hadn't had to wait a month for the appointment.
I highly recommend this audiology practice. They are very quick to resolve any issues I have with my hearing aids, and I feel that I am visiting friends! Very personable people!
great experience, love your new easy to access location, your doctors always take enough time to listen to my issues, give their professional advice, and make modifications as necessary.
Never have to wait long. Test are quick & easy. Explanation of test results are given immediately after the exam.
I find Tiffany quite capable and interested in my care. I trust her expertise Thank you Sister Pat
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I don't write critiques on google, but I think your service is excellent and definitely would recommend you to friends and relatives.
I have had a very positive experience. I would recommend them to my friends.
I enjoyed meeting with Becca Kelly, but now need to find out what is causing my imbalance, dizziness and loss of understanding speech since there is not a problem with my inner ear, that I thought was going to be my problem. The VNG exam was different than any other test I've ever had on my ears, and lately I've had many. I gave names of those that would have permission to inquire about my exam and I thought a report would be sent to me without asking. I would like a report of results of my exam. Thank you, Martha
The service was very profesional. Nice and informative
I was very pleased. Dr Miles is very patient and explains everything so well.
Friendly, compassionate service
A very thorough and in depth hearing test. Just got the hearing aids yesterday... and so far so good!
The service was very profesional. Nice and informative
Dr. Marisa is knowledgeable and able to explain to the layperson what is important to know about hearing and hearing aids and demonstrate how to use them to maximize their benefits. Everyone in the office is kind and caring works smoothly as a team. Very good experience
Everything was wonderful!!
Excellent service and products. Brandon and the Frederick team are outstanding.
I had a great appointment with Shelly Hamilton. She gave a good exam and fixed some of my hearing issues. She’s very professional and a true asset to your company. Karen is lovely, and efficient, and personable.
Great services..
Dr Sutter is the best,
Great service as usual
Doctor Bruderick is attentive and thorough. Her staff is friendly and professional.
Always a delight. great service friendly folks
I like that they schedule appts so there isn't a long wait. I don't think I've ever waited for more than a few minutes. Staff and doctors are thorough and efficient. Very friendly office.
Anders was his usual calm, reassuring self. He is making sure that my aids are functioning properly. I would go on Google but don't know how to do it, and I am not on Facebook. Sorry!
Always great service
The office of Dr. Jeff Zolt run a smooth operation with outstanding patient care. Everyone in the office, Dr. Zolt, Karen, and Andi, work hard to ensure that they provide the best service for their patients.
It's been a very good experience. I feel Dr Tiffany listens to me and does everything to improve my hearing
Great service
Dr. Rebecca Book treated me with the utmost care, tended to my questions and was very professional in my needs and care
Excellent experience! When I have had hearing aid issues, they have been quick to remedy my issue.
They are wonderful always care and sold the problem Always when you need help ther door is open for you
Everyone is always nice and helpful too.
Short wait. Good service. Friendly staff
Great visit
Brandon was especially helpful, professional and courteous. He is incredibly knowledgeable and knows the company history. The front office staff is top draw. I have recommended Live Better Hearing and Balance to coworkers and friends. An overall outstanding experience. My Starkey Edge AI are comfortable from the beginning and rich with excellent features including the easy to use app. Very pleased. Thanks so much for your quality care and attention!
Brandon was especially helpful, professional and courteous. He is incredibly knowledgeable and knows the company history. The front office staff is top draw. I have recommended Live Better Hearing and Balance to coworkers and friends. An overall outstanding experience. My Starkey Edge AI are comfortable from the beginning and rich with excellent features including the easy to use app. Very pleased. Thanks so much for your quality care and attention!
Brandon was especially helpful, professional and courteous. He is incredibly knowledgeable and knows the company history. The front office staff is top draw. I have recommended Live Better Hearing and Balance to coworkers and friends. An overall outstanding experience. My Starkey Edge AI are comfortable from the beginning and rich with excellent features. Very pleased. Thanks so much for your quality care and attention!
Always great service.
Splendid tuneup of hearing aids.
Splendid tuneup of hearing aids.
Wonderful! A very caring office staff!
Friendly, accommodating, and very professional staff. The offices were clean and had a good environment.
Dr. Mango continues to be a pleasant and professional audiologist providing service and guidance in a very friendly and professional manner.
I love this place, Dr. Anders is absolutely amazing. I recommend this provider.
THANK YOU very much for the quick fix.
Pleasant, caring, helpful, friendly, experience.
Because everyone is so happy and nice and friendly and helpful when you need them for anything thank you all
a very great experience and great service
very professonal thank you
Every aspect of my appointments went smoothly. I enjoyed working with Holli Lish and her team.
Every aspect of my appointments went smoothly. I enjoyed working with Holli Lish and her team.
Shannon did a hearing test yesterday, and made various adjustments to my hearing aids. It was a very positive visit.
It was very nice, Dr Mango explained everything she was doing. She also was very good at explaining the results.
My experience with Live Better Hearing Balance has been great. They have been good helping me the of use of hearing aids and even pairing them with my android phone a second time. Thanks , you are wonderful.
Great service!
Very professional, patient and through. Good appoint reminders. Thanks.
As always, Shannon was helpful and so professional.
It was wonderful. Everything was explained thoroughly and my hearing aids are great. I was anxious about getting hearing aids for the first time, but I felt very comfortable with how my experience went.
I am pleased of my visit to your chevy Chase office. Dr. Elsenberg explained everything calmly and understandable for which I would like to thank him. I rate the service as 8
My problem, loose hearing aid wire, was promptly fixed and it was an altogether pleasant visit.
Great service for over 5 years
Still struggling to get use to them
I had a great experience from my very first visit. The staff are very knowledgeable and polite. The Dr is phenomenal and is very gentle when working with your ear. A visit with them will not be disappointed.
I am delighted to have chosen Dr. Fassnacht as my audiologist. She provides me with excellent care and helped me chose a wonderful hearing aid.
A+
I was skeptical that I needed their help. They worked with me and assisted me with using the hearing aids. They follow up regularly to check on my continued use of the aids . They test my hearing yearly and adjust the aids if necessary. They are kind and helpful and I would recommend them to others.
My experience with your company so far has been totally positive. Care and time was taken both with the examination,fitting and explanation concerning my hearing loss. So far I have been pleased with the results and would not hesitate recommending your services.
Dr. Leeb is very experienced and does a greatjob.
Very helpful and able to promptly address my problem.
Best physician ever. Friendly and efficient. Thank you!
Quick, friendly, responsible staff and service.
I just picked up my new hearing aids today at noon. I arrived home around 3PM. I took off my coat, and the right ear hearing aid dropped to the floor and broke. What do you recommend? If he aids are that fragile, I am afraid to use them. I have neuropathy and as a result am very clumsy. I know I will be dropping them frequently.
Mindy and staff are the absolute best on service and knowledge. I have purchased hearing aids from 3 other firms and non of they come close in professionalism and they always giving prompt assistance with a SMILE! I have complete confidence with their whole staff and highly recommend anyone who has hearing issues. Larry Spayd.
I was pleased with my experience.
This was a followup visit. My specific questions were directly answered in an understandable manner. The staff were professional yet friendly and I considered it a very good visit.
I am very satisfied with the service I received. All the staff is very efficient and helpful
I had a great experience. All my questions were answered. My life has improved since my hearing is improved.
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