Live Better Hearing + Balance has earned more than 10,000 five-star reviews across Google and our verified patient feedback system, making us one of the most trusted audiology practices in the Mid-Atlantic.
Patients turn to our doctors of audiology for clear answers, personalized care, and hearing solutions that make everyday life better.
Very professional and knowledgable.
The office staff is very friendly and efficient. The Dr. is very knowledgeable, helpful and has a great personality. I’ve been happy with he service.
I’m 96 and have had several good audiologist in the past 30 years. In my opinion, Dr Mills is the absolute best. One reason, and there are many, is her desire, even eagerness, to search for an answer to a problem, using all available resources she is a kind, caring person in that also helps a lot!
Fantastic! I haven’t heard this naturally since 2006 when my hearing began to fail! Thank you, Dr. Holly for introducing me to your latest technology hearing aides ! With abundant gratitude!🙏 Diane Brooks
I thought Scott MacDonaid Au.D was very thoro in his explanations of how the cochlear implant works and what to expect from it. He took all the time needed to explain what to expect if it was determined that I would be a good candidate for the procedure, He took plenty of time to answer all my questions about the process,risks,financial,time frames,benefits,and options with the different styles of equipment, He was very friendly and made me feel comfortable thru the whole question and answers and testing process, Paul B Henry
When a problem with a hearing aid occurs, Live Better responds quickly and efficiently.
When a problem with a hearing aid occurs, Live Better responds quickly and efficiently.
Brandon has always been pleasant ant courteous and explains everything thoroughly.
Brandon does a great job of testing and explaining. The hearing aids he recommended have been great and follow up for adjustment and maintenance have been good. Plans for a new set next year are solid. The staff is friendly and efficient, lots of parking an attractive, clean facility.
The office staff is very friendly and efficient. The Dr. is very knowledgeable, helpful and has a great personality. I’ve been happy with he service.
Dr. Marion was very supportive and took the time to explain my hearing loss and how hearing aids will assist me.
Excellent.
I was very please with my service. The doctor explain everything thoroughly step by step very comfortably
Dr Ness explained what was going to be done very well. A fterwards informed me to follow up with an ENT because of certain issues with testing results and problems i told her about with my left ear. Very pleasant and thorough with everything. She was great.
Live better hearing associates work very well with me and my hearing problems. The associates are very friendly and efficient with the hearing test and adjustments to my hearing aids. I enjoy visiting there and plan to buy some new hearing aids in the near future.
Very satisfied.
Terrific!
Excellent. The Audiologist spent tome with me for a hearing test and checking my hearing aids. Very pleasant and knowledgeable..
Caring and careful service.
Great. Knowledgeable doctor and very patient. Will be visiting again In 2 weeks.
Great. Knowledgeable doctor and very patient. Will be visiting again In 2 weeks.
Entire staff is professional and caring. They are very receptive and answers any question you may ask. Hospitality is phenomenal
Sherry and Dr Danielle are very friendly and professional. Our visit was very pleasant. I recommend this business very highly, your will not be disappointed. Ms. Jean Francis & Jennifer
Brandon is patient and most helpful. I appreciate his research on the brand and the appropriate level of hearing aids for me. It was fun to learn about the diagnostic tools available and the software adjustments to match with what my ears hear. I also appreciate his willingness to try different shapes for the ear pieces/domes.
Very nice people efficient and patient made me feel very welcomed
Excellent and professional engagement service.
Good employees very well organized. Always helping
Live Better Hearing with Dr Cole the place to go. She very experience and Professional.
Very happy
Dr. Abagail Katz does wonders for my hearing, wonders with my hearing aids. When I left her office the first time I thought: "This is it. I can hear incredibly better now." But with each visit she found something to do that improved things even more. She clearly knows her stuff. She is not only competent, but she is pleasant and engaging as well. I look forward to my visits and always leave with the hearing aids doing an even better job. Dr. Abba Rubin
Always a good experience. Everyone very friendly and accommodating.
We knew as soon as we walked in to meet Dr.Cole in her amazing beautiful office, that is full of art, and beautiful pictures, you know then how important you are reading her amazing credentials, and you know you are a special patient, not just another person! I know im going to be ok, and all the help Dr. Cole is going to give me, and most importantly teach us both, that im able to gey my quality of life back, and be able to hear better than ever! Thank you Dr. Cole, you are truly special, and we appreciate all you have done for my husband and myself! Most Respectfully, Jeannette and Dave Wallace (new patient) June 18, 2026
Satisfied with your service. I will see you with in two weeks.
PEOPLE ARE SO NICE AND TAKES THE TIME WITH YOU NOT IN A HURRY WITH YOU AND ON TIME WHEN YOU HAVE APPOINTMENT NO WAITING AROUND LIKE MANY PLACES
good patients's care
Very professional and informative.
Brandon is very knowledgeable and very professional. He provided information about Workers Compensation that I didn’t think about and recommended an attorney who was successful in getting everything approved. I am very thankful for that because otherwise, I would not have been able to afford new hearing aids.
Very satisfied, however I do not like to have to fill out these reviews.
Everyone in the office is very friendly and helpful. My hearing test was quick and the advice was very helpful. I was not ready to replace my existing hearing aids yet but received information and tested out a potential replacement.
2. Más cálido y agradecido: I am very grateful to Dr. _shelby Gillen _ for her patience and kindness with my daughter. She made us feel comfortable and well cared for throughout the visit.
Amazing service.
Quick and professional; My only criticism was that the audiology questionnaire form was sent only the afternoon of the day before an early appointment; this left little time to fill it out. If we were still working, or even just busy that day, we would have been hard pressed to complete it fully.
Staff is nice!
I was very pleased with services rendered at your office. The doctor and staff were very professional, appreciate precise testing and quick turnaround on test results.
Great atmosphere, great service.
Great service.
I rate Better Hearing and Balance in Columbia Md. a 10 plus. After my hearing test Dr. Cole explained the hearing loss. Her explanation was clear, concise and easy to follow. She is an excellent communicator. Her expertise relevant to hearing loss and the best technology to improve my hearing was outstanding. She is patient and genuinely interested in improving her patients hearing. Dr. Cole, I'm happy to report my hearing has improved with the technology you recommended. Thank you
I felt very comfortable. Shelby Gillen is pleasant and puts me at ease.
It was the most thorough hearing exam I've ever had. Cindy was wonderful. She spoke clearly & loud enough for me to hear & she explained everything she was doing.
Prompt service. Staff friendly and efficient.
Excellent experience and wonderful service
Great service.
I appreciate the thorough testing procedures. Dr. Leeb is pleasant, personable and very competent. She also carefully explains the test results and made sure that I understood.
I was very pleased with the help adjusting my hearing aids. I got an appointment the same day that I called. Can't get much better than that!
I felt very good about my visit. Becca was right on time of my appoinyment.
Very nice, friendly, accommodating
My experience with you was great Dr Leeb is a great person she did a great job with my hearing aids problem.She gave me quite good time to listen my problems and fixes them She is a great professional person wish her goodluck
Personal and professional service provided to me.
From the receptionist, Jessica, to the audiologist, Jenifer Cushing, the overall experience was excellent, courteous, efficient and professional.
I realize there are standardized steps for my hearing checkup and hearing aid adjustment, but I really felt like it was a personalized process, and the audiologist was paying attention to me.
Professional and very friendly Very helpful!
As always, you always provide very professional and knowledgeable service. I would gladly recommend your services to anyone interested in your business type.
My visits with Live Better Hearing + Balance are always good! They have always helped me improve my hearing experience.
I always value my visits with Brandon since I've been going to Live Better. He is a true asset. Gabby(sorry, sp?) is always upbeat and wonderful to interact with. To admit, I just looked on your website to see if I might find the correct spelling of her name and caught that she likes scenic views from an Amtrak train? I will need to catch up with her about that being in common! I just happened to see Dr. Kelly as I was leaving. It was a real treat to see her smiling self. She is terrific, and if I ever venture the Lenire path, I will certainly follow up with her. I believe I said this some time ago and it's still true to this day that Frederick is fortunate to have your practice in the area.
My experience with you was great Dr Leeb is a great person she did a great job with my hearing aids problem.She gave me quite good time to listen my problems and fixes them She is a great professional person wish her goodluck
Great appointment and pleasant experience. I feel all “tuned up” and ready to go.
We've been very pleased with services received from Dr. Sutton. She is professional, friendly and thorough and is always open to and responsive to questions. My elderly mom (93 years old) is the patient, and Dr. Sutton is wonderful and patient with her. The front desk "Chaos Coordinator" (love that) is always welcoming, friendly and easy to work with.
Everyone was kind and explained everything very well to make sure I understood.
Very comfortable with the testing and the doctor explained everything thoroughly.
no comment
I have been having my hearing needs addressed by Associates in Hear and now Live Better Hearing for many years. Thay have always been a first-rate professional organization. Today was no different!
Dr. Katz had me feeling very comfortable and confident that I was in good hands. She was very good for testing and explaining the use of my hearing aid.
Dr Zolt and Andi are great! They are amazing professionals and more importantly, wonderful human beings.
I’m very please with the help I get every time I go. Everyone is very friendly. Brandon is great!!
My second year and I’m satisfied with my treatment and look forward to next year.
Very positive.
Always feel well taken care of and valued as a patient.
Always excellent service. I highly recommend Live Better Hearing.
As posted on Google: The current office was a little difficult to find, but once there, I had a good experience. A special shout-out to Becca who did a thorough hearing evaluation and, most importantly, brightened up my day with her cheerful attitude. In addition, she was very professional as she explained the results of the testing and the need for me to consider getting hearing aids, while not at all being pushy about that. Highly recommend.
Excellent
Excellent
excellent experience, with Becca, very professional, listened to my concerns and needs, modern technology, evaluated all options, etc., thank u
Good place. Dr. Madison knodell was very polite and caring, I had no problem with the test.
Good place. Dr. Madison knodell was very polite and caring, I had no problem with the test.
Everything was great !! Thanks
it was easy to make an appointment. The dr was knowledable and efficient.
Dr. Sutter was very knowledgeable and personable. She made sure I understood everything about my new hearing aids and how to put them on/in.
I was expecting a terrible experience, but it was not bad at all. The doctor was very kind and explained everything very well.
Great service!! Staff very helpful, care about their customers in every way!! Can’t say enough about this company. Dr.Cole very professional explaining things very well.
The staff was very friendly and the Dr. was very professional, patient and engaging. Explanations were given and repeated if needed.
I couldn't be happier with my hearing aids. The service has been excellent. The hearing tests that I have gotten were in depth and accurate. That is why I recommend Live Better Hearing+Balance to anyone that needs help hearing. Walter Hinton
Professional and friendly.
Anders Eliasson was professional and kind. Overall, it was a good experience purchasing my first pair of hearing aids.
I greatly appreciated the complimentary screening and the time that was taken to hear my concerns and discuss the results. Thank you!
The audiologist was very helpful in all aspects of testing and fitting hearing aids.
Positive experience. Everyone very professional and knowledgeable.
it was a great experience. the doctor was personable, knowledgeable, and did a great job explaining everything as we went along. i would definitely recommend it to anyone.
Everything went as expected. Service was very POSITIVE and polite!
Always a positive experience. Dr. Cole always takes time with her patients.
I've been going for over 15 years and have recommended us to go. No complaints.
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Today, my life is completely different. Better hearing is definitely better living.”
– Jody, Live Better Hearing patient
