Live Better Hearing + Balance has earned more than 10,000 five-star reviews across Google and our verified patient feedback system, making us one of the most trusted audiology practices in the Mid-Atlantic.
Patients turn to our doctors of audiology for clear answers, personalized care, and hearing solutions that make everyday life better.
Very comfortable and friendly Very knowledgeable about our hearing and what to look for with using the hearing aids. Willing to listen to any and all problems that you may encounter. I feel confident that this office and both Doctors Tara and Kristen are the best 👌
I found a wonderful audiologist today. She gave me a new hearing test and told me how it differed from the last one. She is very thorough and understandable. If you are looking for a new audiologist, consider calling her office.
very Professional organization. prompt timely service. very knowledgeable and competent Audiologist.
Everyone was very nice and the staff was very prompt. The balance evaluation was very thorough.
Dr. Macdonald is very efficient and a pleasure to work with. I’ve been going to Live Better for many years now and would highly recommend their services.
Great experience!
I was delighted to work with Dr. Zolt, as he is warm, compassionate, and excellent at explaining an important step toward better health. The adoption of hearing aids is a big step - it takes more time to get ready in the morning and it takes time to learn the software linked to the aids that enhances sound in diverse environments. Dr. Zolt's "hearing aids school" made the process fun and comprehensible. I have already recommended him to a number of my friends and will continue to do so.
Dr S Wrabel is excellent. I’ve been a patient for 11 years & they’ve taken care of any problems I’ve had and have always been dependable.
I've been going for over 15 years and have recommended them to other people
I love everything about this office. My doctor is very knowledgeable, helpful and caring. The front desk staff is very friendly and helpful.
Sam is very pleased with the results of the hearing aid! Thank you very much!
Very proffesional. Ecelllent service.
I will recommend to my friend to this location . This office is really nice service to help customers.
Extremely professional approach and I understood all of the explanations about my hearing aids. So very grateful to have found this office and doctor and support system.
Very helpful and patient
Love 💕 it
Very professional, kind and courteous. Never any issues and always on time. I see many doctors and these are the only ones I don't dread going to! Always a pleasure from beginning to end! THANK YOU!
I had a very nice experience with the Doctor, she explains very well what is necessary.
Very knowledgable and professional. All of the staff very attentive and friendly.
The retention wire on one of my loaner hearing aids was either incorrectly installed or is the wrong model. So now the receiver doesn't fit in my ear. I'll have to return to get it fixed.
Very patient, attentive, thorough, and pleasant service.
Thoughtful and very professional. Will use again as needed!
On time Everything went well.
We had a great experience. The doctor noticed our nervousness and provided the comfort needed in the moment. The process was quick and painless for our newborn. The office was also peaceful and welcoming. I would definitely recommend this practice.
Staff very professional, polite and knowledgeable. Very easy to understand directions given to me regarding equipment.
So it’s a pleasure coming to the office. All the appointments are always on time and the staff is very very friendly and listen to your concerns and when making an appointment for able to work around your schedule.
Great checkup with Abby. Thank you for your help in selecting new equipment for my hearing aids. Your staff is great. Carol Urbanski
The Live Better Hearing + Balance team are top notch! They are personable and professional care providers. My experience has been positive since the first visit. I honestly did not realize how much I was missing until my hearing was properly evaluated and I was fitted with quality hearing aids. I am truly grateful for their attentive care and support. 10 out 10 recommendation! Thank you So much. Rick B
Very good
Ms. Cassidy was very professional, very patient, explained every step of the process, she’s very personable has an outstanding knowledge of the entire process. She made you feel you were welcomed, I would highly recommend this Company to all my friends and family. Ms. Cassidy made the experience so easy. She is definitely an Asset to your Company. She was very prompt, she took me right away at the time of my scheduled for my appointment, no delays. That’s very important, some consumers don’t take into consideration that the patients time is just as important as they are. I totally recommend this Company to anyone who needs this service.
Prompt and friendly enviroment
My initial nervousness was completely put at ease by Dr. Nortwich’s calm demeanor and full explanation every step of the testing. I highly recommend her for anyone who might be reluctant to get hearing tested.
I have been pleased with the quality and level of professional service I received, and am very happy with my hearing aids.
The technician or doctor was very thorough and did procedures I’ve never had done before. The last time I had a audio test done is when I was a child.
Dr. Brandon is a hearing aids doctor. He is very knowledgeable about his business there. I am very glad to have him as my hearing aid doctor!
The staff were very friendly, helpful and professional. I felt like I got a thorough exam, had everything explained along the way, and my concerns addressed. Thank you.
They have always provided top service at a reasonable cost. Always ask for your expectations and don’t push a hard sell. Very professional.
Great service. Quick response to my issue.
The office was very clean and comfortable. The young lady who was helping me was awesome. The doctor who did my testing was awesome she explained step by step of what she was doing and what to expect. They made it so pleasant and comfortable the whole time. I give 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐.
My experience with Dr Shelby at Live Better Hearing and Balance hit all the marks of excellence. Having been a previous customer of Costco, I was looking for a different brand, evidence of using more technological measures relative to reliability, and higher quality of communication and meaningful/instructive personalized service by a Doctor of Audiology who was clearly unlike the original "hearing aid dispenser." Dr Gillen is a pro, and a person endowed with a high level of interpersonal intelligence. Dr Lynn Neff
I feel that you all are very professional and the service was outstanding.
My experience with Dr Shelby at Live Better Hearing and Balance hit all the marks of excellence. Having been a previous customer of Costco, I was looking for a different brand, evidence of using more technological measures relative to reliability, and higher quality of communication and meaningful/instructive personalized service by a Doctor of Audiology who was clearly unlike the original "hearing aid dispenser." Dr Gillen is a pro, and a person endowed with a high level of interpersonal intelligence. Dr Lynn Neff
I received thorough explanations and assistance regarding my hearing loss and new hearing aids. I appreciate the patience and time spent with me.
Dr. Katz is an exceptional audiologist who genuinely cares about her patients. She is professional, thorough, kind and demonstrates impressive expertise.
I am satisfied with the service received
All of my visits were awesome 👌🏽
Staff was very kind, accommodating, and professional.
Wonderful
Clinic conveniently located, staff very good, Dr. very good explained everything to me about the hearing aids available and can be covered by my insurance.
VERY COMFORTABLE. Evleryone is friendly and helpful.
Very professional and supportive
Great Experience with new Dr. She was Wonderful.
Fantastic. Your the best in the area.
great people, took time to hear my questions very professional
he was clear and efficient. After checking the hearing aid, he cleared the cause of the problem and how toto avoid it in the future.
The ease of making appointment Receptionist extremely friendly, helpful The Doctor, was very very helpful with explaining the different forms of hearing aids Just loved the helpful, clean, understanding care we received.
Dr. Knodell is an amazing audiologist. She listened to all my concerns, explained my warranty plan for my hearing aids, and never rushed my visit. So happy with her office and her staff was also very kind and helpful.
Very professional and explained all options available. My visit gave me confidence that their recommendations would lead to a positive result.
Everything with the VNG test was fine. Dr Kelly Becca explained the test and afterward allowed me to record her explanations so I could review her assessments later. I did have some problems with communication about my appointment. I wasn't told I needed to bring a referral. Thankfully my primary care physician sent one while I was waiting for the test. Also, I was told that I was supposed to have received instructions on preparations for the test. None received. I had trouble receiving the vestibular account. None was sent to my primary care physician. I was able to give her one after I received a mailed copy. I did finally receive an email copy. Thank you all for your help. It was much appreciated.
Staff was very courteous and kind. The lady who did my hearing test was extremely nice and made me feel very comfortable.
As always you make me feel comfortable and well cared for. I am happy to provide a great review but do not want my name on the internet. thank you
Either Brandon or Alicia have always been very helpful in fixing my hearing aids. And my daughter has received very useful information on my hearing aids from Brandon yesterday.
I had my hearing tests on Tuesday, the audiologist was really interested in helping me with my hearing problem. Left there feeling much better.
Just fine. Audiologist was great
I really enjoy working with Becca. She is professional and very sweet.
Very professional
Very professional
Doctor was very helpful and knowledgeable.
It was great
Very pleased and glad to be a client. Very thorough testing and professional & friendly staff.
I have had a great experience so far. I'm just starting this journey
Very helpful and supportive! Thanks; Bob Meyers C;667-294-9922
professional
Perfect!
Perfect!
Very helpful
It was a great experience! On time and professional. thank you
Very satisfying. Very friendly staff and Dr . Abby was very informative during my visit . Amazing
Dr. Cassidy Lewis is a fantastic Dr. She explained everything throughly and completely answered all my questions. She has an impeccable bedside manner. She is totally knowledgeable and I would highly recommend this place and Dr. Lewis to anyone.
Great experience. Would definitely recommend.
It was very positive. Holli spent more than an hour testing my hearing and then reported results to me in great detail. She then made a plan specifically for my needs. I was pleased with my experience.
Great
Improving
Dr. Cole was wonderful!
Dr Cole and staff are always welcoming! Dr Cole is very knowledgeable and listens to your needs and concerns. I’m appreciative of Dr Cole’s assistant working with me; to fit me in when I didn’t have a scheduled appointment!
Very pleased with the visit. Dr Wirebach eplained the procedure and the results. She answered my questions. I will certainly be back for a check up in a year or so.
Thank you for providing a truly welcoming, supportive, helpful experience. I feel hope!
I had an excellent experience at Live Better Hearing. The hearing test was comprehensive and Dr. Pertmer was very patient and answered my many questions so I could make an informed choice. The aid was delivered in a few days and the fitting visit also went very well.
Dr Cole is always helpful and listens when you tell her something.
The audiologist was highly professional and explained every step of the hearing test!
Very comfortable profesional
Loved Marissa - was so easy and pleasant to work with her!
Dr. Cassidy did an excellent job at explaining every step of my hearing and balance test today. She was was so delightful and caring and I so appreciated that I would highly recommend her.
Painless
always a pleasant experience
From the time that I walked into the office until Dr Becca came to get me was about 3 minutes. (Great) Very easy to talk to. She has explained how to adjust my hearing aids very clearly. Answered all of my questions clearly and concisely. The ladies at the front desk have also been very helpful. They also do a great job of contacting me to let me know about upcoming appointments. My experience has been GREAT!!!!!
I had a very positive experience at the Waldorf clinic with Dr. Madison Knodell. I felt very comfortable and well taken care of from the moment I arrived. Dr. Knodell was very professional, kind, and thorough during my ear and balance evaluation. Although I am not fluent in English, the staff made sure to find interpreters so that I could fully understand everything. I truly appreciated that. I especially liked the way Dr. Knodell explained everything to me clearly, including what she evaluated during my examination and the results. She took the time to make sure I understood everything and explained everything in a very professional and caring way. I am very grateful for the care and attention I received. I highly recommend the Waldorf clinic and Dr. Madison Knodell for their professionalism, kindness, and excellent patient care.
Everyone is professional. I always feel relaxed and confident that my questions will be heard and addressed.
Staff was friendly, professional, and caring. I felt welcome and supported. I felt like they understood how I might feel. They explained the procedures and frequently asked me if I had any questions or concerns.
Excellent service as always and it’s been fifteen years at this point in time.
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Today, my life is completely different. Better hearing is definitely better living.”
– Jody, Live Better Hearing patient
