Reviews

Our hearing care practice has received over 9,000 five-star reviews on Google, Facebook and on our website. Read through some of the positive comments our patients have published.  

Verified Patient Reviews

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5
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000
Reviews)
4.9 rating, over 5200 reviews

Carol

November 21, 2025

I was very impressed,everyone w ere extremely helpful, They made my uncomfortable experience comfortable.

Barbara

November 21, 2025

Very prompt appointment with good results. Would certainly recommend to friend or family member.Thank you.

Barbara

November 21, 2025

Very prompt appointment with good results. Would certainly recommend to friend or family member.Thank you.

Jonathan

November 21, 2025

I learned a great deal about the operations of my Hearing Aides. Dr. Caitlin was patient in explaining things, and allowed me to ask for clarification of several issues. I came away very satisfied with the care I was given, and am happy to be served by her company. J. Frank 11-20-25

Kenneth

November 20, 2025

I had my hearing tested and I got immediate feedback on the results plus a Audiologic Report of the test results. I was very pleased with the testing and the overall visit and practice procedure.

Terry

November 20, 2025

As always very professional, accommodating, intelligent and comprehensive. Looking forward to maintaining the relationship with Live Better in the future.

Carl

November 20, 2025

Professional service and consultation. Friendly staff and Drs. Very helpful during the exam and subsequent conversations.

Vera

November 20, 2025

Anders is competent and reliable and often gives practical advice, and I appreciate getting easy appointments when there is a problem with the hearing aids. I also like your new receptionist.

Zhyra

November 20, 2025

Staff very nice and approachable. ESP. Becca

Joel

November 19, 2025

Linda

November 19, 2025

Dr. Roach was very nice and informative. She answered all my questions. I was very pleased.

Michael

November 19, 2025

Lindsay was very good at explaining my options for hearing aids, and gave a clear review of the products available. Overall it was a pleasant experience and showed me I was in capable hands.

Michael

November 19, 2025

I can not overstate how well Live Better Hearing listens to and takes care of their customers. My experience with the staff has been and continues to be outstanding in every way. They are pleasant, knowledgeable, and go out of their way to improve my hearing issues. I highly recommend Live Better Hearing, they won't let you down!

Cathleen

November 19, 2025

Jeff and his staff are always professional, friendly and patient. From hearing test to diagnosis to hearing aid fitting is smooth, efficient and thorough. Jeff takes the time to explain everything and provides options based on cost and need. I love his hearing philosophy and expertise.

Walter

November 19, 2025

It was a great appointment.They answered all my

Jon

November 19, 2025

I like the office space environment. Taylor was easy to work with and communicates well with patients. Dr. Gillen is a joy to work with - very personable, knowledgeable, and understandable. Dr. Gillen explains the medical situation very well. Overall, a very enjoyable experience! Thank you!!

Ralph

November 18, 2025

Every thing was perfect

Dennis

November 18, 2025

Very satisfied.

Robert

November 18, 2025

Always a pleasure, listens and takes excellent care.

Bruce

November 18, 2025

I have nothing but good things to say. Professional, informative, and caring. Your ears are in the best hands.

Eileen

November 18, 2025

My experience was great. Lauren Wierbach, Audiologist was excellent and I would highly recommend her.m

John

November 18, 2025

Great service and friendly people.

Konstantina

November 18, 2025

The audiologist was very professional and knowledgeable. She was very caring and compassionate and made us feel comfortable. The front staff was also friendly.

David

November 18, 2025

Very knowledgeable and helpful

Donald

November 18, 2025

I find hearing loss treatment to be a complex topic with a large number of variables. For example, I have more hearing loss at high frequencies (e.g. female voices) than lower frequencies. This means amplifying across the board is suboptimal. Another challenge is a small group of people that include a mixture of loud & soft voices with or without loud background noise. How well the hearing aid fits and whether it remains in optimal position makes a big difference as well as the optimal tuning. These challenges are a combination of technical & physical as well as dependent on lifestyle & human behavior. This is a demanding combination of skills. I find Live Better Hearing + Balance - West Long Branch to have a great culture and are very effective in helping me best meet my hearing challenges.

Linda

November 18, 2025

I've been coming here a long time and highly recommend these people, you know what they're doing, and they're excellent

Donna

November 18, 2025

Very comfortable. Abbey made me feel at ease, very knowledgeable and friendly.

Joseph

November 17, 2025

It was great

Dale

November 17, 2025

Would definitely recommend Live Better.I have gotten hearing aids through two other practices in my 20 years of wearing aids.Live Better has always accommodated me when I’ve had a problem and has always made things right.Dr.MacDonald has always been great.

Gordon

November 17, 2025

We are very pleased with the quality and friendly service er have consistently received.

Thomas

November 17, 2025

People are friendly, professional and knowledgeable.

Eileen

November 17, 2025

The staff as well as the audiologists are very professional and experienced. My appointments are with Dr Tiffany. She is Very knowledgeable and fits my needs perfectly. I am always pleased with her advice and treatment.

Donald

November 16, 2025

Dr. Arantua was very concerned about my affiliation with the new hearing aids, and she worked with me all the way.

Karen

November 16, 2025

Kind professional staff members provide wonderful ongoing support and followup. My hearing aids are expertly fitted and adjusted. I have never experienced difficulty of any kind, unlike so many others who cannot enjoy the benefits of hearing aids they purchase elsewhere.

Benjamin

November 16, 2025

Sherry at the front desk and Dr Mills have always been great to me. They have made a difference in my life

Barbara

November 15, 2025

It was quick and easy. Staff is so friendly and courteous. Enjoy my visits every time I go there.

Denise

November 15, 2025

Terrific experience! I received my hearing aids just a few days ago, and I am already living a better life. I didn't realize that my hearing was so bad! The hearing aids are comfortable and easy to use. They were also reasonably priced with several options to choose from. Dr. Mills and her staff were wonderful to work with. I strongly recommend Live Better Hearing and Balance in Annapolis, MD.

Muhammad

November 15, 2025

I had a truly life-changing experience at Live Better Hearing + Balance in Ellicott City. The audiologist, Dr. Stacey Samuels Cole, was exceptionally kind, professional, and knowledgeable. She took time to listen, explain every step, and made me feel genuinely cared for. My hearing has significantly improved, and I feel more connected to the world around me. I highly recommend this clinic to anyone seeking compassionate and expert hearing care—you won’t regret it!

Susan

November 14, 2025

Gave very clear instructions and took time explaining. Would feel comfortable asking additional questions.

Michael

November 14, 2025

Everyone was very nice. They were good to explain everything. It was a pleasant experience dealing with people.

William

November 14, 2025

Dr. Barclay is excellent. Everything goes well, and all questions are answered

Kevin

November 14, 2025

The staff at Live Better Hearing are always polite and caring. I was late to my appointment but they were accommodating and managed to squeeze me in. Brandon Adawi - my hearing specialist - is kind and professional. He answered all my questions and was diligent with his work. Thank you!

Finbarr

November 14, 2025

great job

Brandon

November 14, 2025

Love this place great people

Dennis

November 14, 2025

Always excellent and directed to my personal needs and requirements.

Cecile

November 14, 2025

Possitive

Andrew

November 14, 2025

Dr. Ritinski is excellent and I am very comfortable and confident in her actions and recommendations.

Mary

November 13, 2025

Everything went very well. The exam was extensive and I am now using my aides for the first time. I am hearing more things than I paid attention to in the past. Just one suggestion, I don’t need to be reminded several times by text, email, phone messages and phone calls for one appointment. If I have told you I will be there, I’ll be there!

Cara Lucille

November 13, 2025

I am always welcomed courteously when I arrive for an appointment. I recently acquired a new set of hearing aids as I'd had mine for a while, and technological advances have been made. My hearing ability has improved with the new hearing aids. Dr. Scott MacDonald maintains them in fine condition on a regular basis and will adjust them if I report any hearing difficulty in particular circumstances. I am always advised to call ahead of my next scheduled appointment if I encounter any problems. I am very satisfied with the care I receive at Live Better Hearing + Balance.

Janet

November 13, 2025

Had another great experience with Anders and Megan at Live Better hearing! They are both so personable that they make the process of getting the correct hearing aid enjoyable. Thank you, Anders for your patience with fitting me with the right hearing aids. I will continue to recommend you! Janet K

Lois

November 13, 2025

It was a nice experience.

Sandra

November 13, 2025

Wonderful experience. Very kind and helpful experience. Highly recommended

Virginia

November 13, 2025

I have been a patient in this office for over 18 years and then I moved to Tennessee. Since I was coming back to this area for a short time, they made it possible for me to schedule an appointment. The staff is very professional and friendly. She listened to my issues and adjusted accordingly. They totally went above and beyond.

Paul

November 12, 2025

I am very pleased with attention given to my hearing needs.

David

November 12, 2025

Always a pleasant experience. The staff are great people and concerned your needs are satisfied. Very professional service. I always enjoy my visits with Maryann and Holi. Looking forward to my next visit.

Niola

November 12, 2025

My experiences with Live Better Hearing was a heart felt experience. I felt the doctor took her time to go over everything with me in reference to what she observed during my visit with her. They were professional and pleasant. I would recommend Live Better Hearing to family and friends.

Joseph

November 12, 2025

Each visit is always pleasant. From front desk to audiologist I’m always made to feel important & cared for. I live over a 1/2 hr drive to office, but well worth the trip!

Tami

November 11, 2025

Everyone is very nice and helpful

Michael

November 11, 2025

All the staff were very polite, professional, and helpful. I had a great experience

Hershel

November 11, 2025

Always a professional &pleasant experience

Abba

November 11, 2025

Dr. Katz is a delightful and competent professional. It is a pleasure to greet her and very satisfying to leave with both a better understanding of one's hearing and a much improved ability to hear. She listens intelligently and makes whatever adjustments are consequently necessary. One gets the feeling, verified by experience, that she not only can, but that she wants to help. Abba Rubin

Bruce

November 11, 2025

Very attentive and responsive to my issues. Pleasant and professional.

William

November 11, 2025

Good

Charles

November 11, 2025

outstanding service. audiologist dr alamillo did thorough evaluation and gave me excellent advice. i got much better hearing aids

Mario

November 11, 2025

My experience with your services has been excellent. Thank you!

Francis

November 11, 2025

Very good visit. Excellent service.

Jacqueline

November 10, 2025

Great reassuring appointment, as usual..

Suzanne

November 10, 2025

Front desk staff are very friendly and efficient. Dr Wirebach listens well, answers all questions, and gives great treatment.

Carl

November 10, 2025

Extremely satisfy! Katie was very professional and very helpful!

Diane

November 10, 2025

excellent

Roy

November 10, 2025

From start to finish the whole experience was really great. the outcome was greatly good. Hope to have many years of clear listening with the new hearing aids. Thanks 🙏

Beverly

November 10, 2025

Everything was perfect, personal, caring, comfortable.

Patricia

November 10, 2025

Danielle Schopf gave me information about the Roger On device. I can't wait to try it. Good advice about better hearing in crowded noisy places that I frequent more since I moved.

Laurine

November 10, 2025

My appointment was very productive. Dr. Samuels thoroughly explained everything regarding the hearing aids being purchased and was very thorough when answering my questions. I would definitely recommend anyone needing hearing aids to visit this establishment. Five star review all the way!

Russell

November 9, 2025

N/A

Bonnie

November 8, 2025

Probably my favorite trip to the doctor ever! A lot of very cool tests and equipment, and Dr. Marion graciously answered my many many questions about everything we were doing. Thank you!

Larry

November 8, 2025

Scott&Mindy are terrific and run great business with good employees and wonderful service.

Peter

November 8, 2025

Well versed with the up to date knowledge and listen to your concerns,

Elizabeth

November 8, 2025

Professionalism at this us was superb & welcoming.

Douglas

November 7, 2025

My first set came from Miracle Ear , They were in for service more then in my ears ! So far your units have bee great!

Matthew

November 7, 2025

The doctor was friendly, professional and prompt. Couldn’t ask for a better experience. Thanks!

Sara

November 7, 2025

good excelent

Steven

November 7, 2025

The staff and compassion to the patient is absolutely amazing👍👍👍

Lee

November 7, 2025

Everything ran smoothly. We were pleased with the service provided.

Nancy

November 7, 2025

Very pleased with Brandon and the service he provide

Isidora

November 6, 2025

Great service! Thank you. Have referred my mother to your office.

Bruce

November 6, 2025

Very professional. Listened to my concerns and made my experience rewarding.

Joseph

November 6, 2025

Everyone is always very helpful and friendly.

Claire

November 6, 2025

I usually don’t look forward to any kind of medical appointment. However, Live Better makes an exception. The staff is terrific. The receptionist is very pleasant & makes an effort to welcome patients. And while having my hearing tested during my semi-annual check-up the woman who administered the test explained everything. I would definitely recommend this office.

Martha

November 5, 2025

The team at Live Better Hearing + Balance work together to ensure you get the best care and solution for your hearing loss. They are wonderful, kind, intelligent people. They understand hearing loss and want to help. I highly recommend you visit them if you have hearing loss. Martha

Jian

November 5, 2025

Excellent professional service, like to recommend friends go there.

Stephan

November 5, 2025

I always have a pleasant experience with the staff and Doctors at the company. They take the time to listen to my concerns and help work with me to achieve an appropriate outcome. Wait times are minimal and the staff is always courteous. Scheduling and rescheduling are relatively simple and timely.

John

November 5, 2025

I am completely satisfied with Scott. He is very professional and friendly.

Robert

November 5, 2025

I found the Doctor and staff at Live Better Hearing and balance to be friendly, attentive, and focused on me as a patient. Dr. Leeb is well-trained, has the facilities, equipment, and interest to help me understand that I was not hearing as well as I had thought. She was patient as I eventually accepted that fact, and in answering my questions as they arose, and leading me to choose devices that, indeed, have expanded what I now hear. Further, those devices have added capabilities that allow real-time adjustments that provide better hearing to suit the physical conditions in specific locations and settings in which I have placed myself. I recommend her company to help you, as she helped me.

Keith

November 5, 2025

I wasn't sure what to expect when I scheduled my 2+ hour hearing and balance testing. I surely wasn't looking forward to it. When I arrived, I met Dr Becca Kelly and her graduate intern Olivia. During the next two hours Olivia administered a variety of tests, taking the time to explain each one thoroughly. At the conclusion of the testing, Dr Kelly went over the results. Her explanation was thorough but easy to understand. For anyone who needs this type of testing I highly recommend Better Hearing and Balance, and especially Dr Kelly and Olivia.

Diana

November 5, 2025

Always a pleasant experience. Very caring dr

Jane

November 5, 2025

Jeff Zolt is wonderful at his job. He is kind and caring. He will try to help fix the problem any way he can. I would definitely recommend this practice to everyone.

Anna Marie

November 4, 2025

Thank you, thank you, thank you. I cannot thank you enough for adjusting my hearing. I can hear so much better! Thank you again.

Thomas

November 4, 2025

Professional and congenial

Thomas

November 4, 2025

Professional and congenial

Google Reviews

0.0
/
5
(
000
Reviews)
4.9 rating, over 4000 reviews

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Location, State

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Today, my life is completely different. Better hearing is definitely better living.”

– Jody, Live Better Hearing patient