Jessica Morales

Patient Care Coordinator

Jessica Morales is a patient care coordinator in our Rockville, MD hearing center. She was born and raised in Silver Spring, MD, and she is currently in school for billing and coding at Devry University. Before coming to work at Live Better Hearing + Balance, Jessica managed a primary care physician's office in Silver Spring.  

In her free time, Jessica loves trying new foods and is a voracious reader. An old soul, she and her friends call her the "grandma of the friend group." Her love of helping others makes her a perfect fit for our company; her personal motto is, "If I can at least make one person smile, I am happy for the rest of the day."

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What is a HearingUp Provider?

HearingUp was created by Dr. Cliff Olson, a well-known audiologist and influencer, to help individuals find top-notch hearing care providers who adhere to industry Best Practices. The HearingUp Network consists of carefully vetted hearing care professionals who follow these practices, ensuring patients receive optimal treatment for hearing loss.

Dr. Olson, known for his educational YouTube channel, emphasizes the importance of quality care and has built this network to connect patients with providers committed to delivering the highest standards of hearing aid fitting and ongoing support​.

What are Best Practices... and why do they matter?

At Live Better Hearing + Balance, we believe choosing a hearing care provider committed to best practices is essential for transformative results. Our team invests the time and expertise needed to address the complexities of hearing loss and achieve optimal outcomes for each patient.