Live Better Hearing + Balance delivers professional hearing healthcare to Highland Springs residents through our nearby clinic, providing advanced diagnostic services and individualized hearing solutions.
Live Better Hearing + Balance provides Highland Springs residents access to quality hearing care at our Mechanicsville location. Under the expertise of Dr. Veronica Sutter, we blend clinical excellence with personalized attention. Our comprehensive services include diagnostic hearing evaluations, hearing aid fittings, real ear measurements, device programming, and professional maintenance.
We build trust by investing time to understand your specific hearing challenges and communication goals. Working with leading brands Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect you with hearing technology that aligns with your lifestyle needs and personal preferences.
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Every one is friendly and asks if you have any concerns and answers them. I feel I get excellent care.
I was very satisfied with my visit
Dr and staff very helpful. It was a good experience and I now am more knowledgable.
Very welcoming. Made us feel at ease. VERY informative and presented with patience. Our questions were answered, making sure we understood everything!!!
Every body is very friendly
great
I very much enjoy my appointments with Holly. Holly is always patient listening to my concerns and resolve my issues when they may exist! She always explains very well how things work and how I can obtain the best results from my Oticon aids.
Absolutely total over excellence experience starting from the front counter to the patient rooms. Spotless friendly , professional, knowledgeable, immediate service
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I don’t do Google and passwords. John was impressed with his hearing exam and most thorough I have always been impressed with care and testing getting our hearing to be the best as possible
Friendly, knowledgeable and professional.
As always took care of my problem with my bad hearing!
I am very comfortable with all the people in the office. The Doctors are knowledgeable. And the staff is always friendle.
very helpful Shannon is getting my hearing aids repaired and hopefully I will be able to hear again soon
Things went great
Very good
As always you have come through for me. Thank you for fixing my hearing aid on the fly. You are special. Thank you,
Always very professional, helpful and pleasant!
Friendly audiologist who explains things very well.
It waw great.
Very good experience ten out of ten
I was concerned when the business changed hands, but found my concern was unnecessary. I always come away from my visits with a pleasant feeling.
I feel very comfortable and treated with the utmost respect and kindness and therefore I have recommended several of my friends to get examine there. I’ve always been treated with kindness and respect, and the staff is very professional and that is why I choose live better which has made my life a lot better thank you
I had an appointment on Thursday, July 17, 2025, for an imbalance issue and wasn’t sure what to expect. I was honestly a bit nervous about the unknown. From the moment I arrived, I was greeted by Daniel Eisenberg, who immediately put me at ease. He took the time to clearly explain what the VNG and balance testing would involve, and throughout the entire visit, he remained informative, patient, and reassuring. His professionalism and kindness made a significant difference in my experience. I truly appreciated the way he guided me through the process, and I would highly recommend both your facility and Daniel Eisenberg as an exceptional audiologist. One suggestion I would offer is to clarify directions to the office. Although it's listed as being on the first floor, parking is located underground, and when I took the elevator up, I couldn’t find the entrance. It turns out the office is located at the front of the building, and the entrance is only accessible from the outside. This wasn’t mentioned when I scheduled the appointment, and it caused a bit of confusion and delay. Overall, I left the appointment feeling informed, reassured, and very well cared for.
I had an excellent experience! Dr. Cindy Leeb is extremely knowledgeable attentive, available, and interested in my hearing aid success. Highly recommended. The front office was also attentive, efficient and professional. I would highly recommend.
No comment
Great experience. Dr. Leeb was extremely helpful. She was extremely patient and understanding. She was also excellent at explaining how the hearing aids worked and how to deal with my many challenges. I would recommend her and this practice to anyone and I also reviewed you on Google.
A very pleasurable expierience. The Audiologist is knowledgeable, professonal, and has a very pleasant manner in dealing with people. I cannot imagine there are better places to go to improve a person's hearing, maybe just as good but not better. My wife and I are very pleased and satisfied with our results.
Dr. Madison Knodell is patient and informative.
The experience was okay
