Live Better Hearing + Balance delivers professional hearing healthcare to Highland Springs residents through our nearby clinic, providing advanced diagnostic services and individualized hearing solutions.
Live Better Hearing + Balance provides Highland Springs residents access to quality hearing care at our Mechanicsville location. Under the expertise of Dr. Veronica Sutter, we blend clinical excellence with personalized attention. Our comprehensive services include diagnostic hearing evaluations, hearing aid fittings, real ear measurements, device programming, and professional maintenance.
We build trust by investing time to understand your specific hearing challenges and communication goals. Working with leading brands Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect you with hearing technology that aligns with your lifestyle needs and personal preferences.
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Excellent experience
My experiences have always been great and very professional
My hearing aids have transformed my life. I look forward to the audiology exam in January 2026. Despite David leaving, I was happy to see Dr. Erin Roach taking over. She immediately repaired one hearing aid, suggested a way to work on my "canal wax" and was upbeat about the appointment. I arrived early and she made herself immediately available, which helped me get to another doctor's appointment later in the morning. Highly appreciated.
Excellent service! Dr. and staff were pleasant and prompt, no long wait in the reception area. Am happy with my hearing aids!
I had an excellent experience, they were professional, detailed, used our appointment time wisely and explained things thoroughly. I would highly recommend them to anyone in need of hearing services.
Went well. My hearing aids are working much better
Always excellent input and the little glitches get solved.
Very positive experience. Friendly atmosphere. On time without waiting beyond scheduled time. Would recommend to others.
I feel good about our experience. I was hoping for big improvement but will settle for actual results. I will be in contact for help as needed.
I had a great visit with the Audiologist assistant earlier this month. Thank you for providing my hearing aid tune up. Mike
Great experience with Dr. C. Knowledgeable and professional, addressed my hearing aid issue and quickly adjusted it. Very highly recommended.
Always a pleasant experience when I visit this place. Dr. Madeline is excellent to work with. Whenever I visit, they check my hearing aids for any software updates, make any minor adjustments, and install new filters. And, even the receptionist has a smile and greeting that makes me feel welcomed…..every time.
The front desk staff was very helpful and friendly in scheduling my appointments. Brandon was very knowledgeable and treated me with respect, he had me try on hearing aids so that I was comfortable with them and able to adapt easily to them.
Dr. Cushing and staff go far beyond to provide the best possible service.
Anders was so helpful and he always has been. Receptionist was great. Love. My Oticon Hearing Aids!
Friendly, cordial service. No waiting - appointments are on-time.
great sevice!
I highly recommend , dc: Shelby she is a wonderful doctor and very kind ❤️ The secretary is very attentive .
I highly recommend , dc: Shelby she is a wonderful doctor and a very kind ❤️ The secretary is very attentive .
experienced , responsible, friendly , nice doctor and good staff.
Dr. Pertmer was very helpful. She acknowledged and addressed my concerns.
Very friendly office
Easy to get an appointment, great communication, and very kind staff!
My 1yr followup appt was great. VERY thorough w/hearing test & calibration.
Most helpful in keeping hearing aids functional at an optimum level.
My 1yr followup appt was great. VERY thorough w/hearing test & calibration.
Both Shannon and Lindsay were so kind. Shannon took the time to check me in before her lunch and we had wonderful conversation. I learned so much during my testing, and they made sure that I left with physical test results along with faxing to my ENT. I will definitely be returning for any future audiology needs. Thank you ladies for your kindness and thoroughness. Happy Holidays!
I've been going for more than 18 years so I'm pleased with their work
She a good doctor
I felt like the examination was excellent and the review after was very professional I would be happy to recommend this location
