Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.









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Great
Very pleasant and efficient as always
I felt very comfortable at your office beginning with your receptionist. She saw that I was walking with a cane and she opened the door for me. You made me feel relaxed and comfortable. I felt that you did a thorough job with your tests and I was satisfied with the results of all your tests.
Good experience & very knowledgeable.
It was fine
As Always, My visit to Better Hearing is helpful and encouraging.
The staff was very knowledgeable and professional. I was very pleased with my appointment!
As Always, My visit to Better Hearing is helpful and encouraging.
Very pleasing and supportive staff. I appreciated explanations provided of the process. I could ask questions as needed. I was given a break as needed. I would have appreciated a copy of the results but have not received anything.
Great
A friendly, caring office from the greeting from Andi at the reception desk to the unrushed office visit with Dr. Zolt. In addition to answering questions you have, he asks probing questions so he can tweak your hearing aids and improve your experience with them.
It was a wonderful experience. I can hear much better with my new Phonacs. Thank you for your friendly help. Marge
Everything was clearly explained. Not pressured into anything. Nice group of people to have contact with.
Excellent!! Great friendly care!!
Live Better Hearing is an ideal place to have your hearing evaluated and to purchase hearing aids that are correct for you. The customer service is great and the personnel is professional, helpful, and friendly. You can obtain honest answers to your questions here. I highly recommend this company if you are in need of a hearing evaluation and/or hearing aids. I am pleased with the service that I receive at each visit.
Very helpful adjusting my hearing aids
You were very courteous with Zoey and she was not nervous. I appreciate it that you took the time to work with her and making her feel comfortable.
I was very pleased with the attention to my hearing aids that made them easier and more effective for me to wear. Dr. Leeb was very informative and helpful about my hearing situation and in describing the results of my hearing test.
I recommend LBH to all.
very friendly and new what their talking about
Everyone was professional and welcoming, which I appreciated since this was my first visit to the office. I will be back!
Everything was very smooth and professional. Very happy with the services!
Everything was very pleasant Hearing aids so far are working better than expected.
I have been cared for by Dr. Tiffany C. since I started on this journey. She has been very easy to work with, is flexible in her recommendations and hands on when it has come to my hearing aids needs. She always tries to find an appropriate solution. I have recommended her in the past and will do so in the future.
Always very professional and pleasant.
The service so far has been very good. I would say it is like concierge level which justifies the price paid.
Very good 👍
Excellent ! I appreciate the care given to improve my hearing.
Solid. No complaints.