Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.









.png)

Thank you, as always, with your personalized care and concerns. From the moment I walk in the door, have my appointment, and exit, my questions have all been answered with compassion.
good
They are always friendly and quickly address any of my concerns. Not a hurry up and get you out type of office. I'm happy with my choice to go to this office. If you think you need hearing aids I recommend try them out
Everyone was very professional, very friendly, and answered all my questions.
It was informative and fantastic as usual.I haven’t seen Dr Cushing in a very long time. I can’t believe that I didn’t know about the closed caption option on my phone. It would have been greatly helpful, with various phone calls. It will be greatly helpful. I am a long time client, and have recommended Dr Cushing to my friends.
Anders is the best!
This was a very brief visit for 1 of my aids to be sent back to the manufacturer for a thoro cleaning prior to its warranty expiring. My experiences with this ofc have always been positive, effective and efficient. Both Jeff and Karen are totally familiar with their products and their genuine interest and caring is apparent. They always have the time and patience to help and their attitudes are pleasant without exception.
All went well the doctor was very patient with me. I was fitted for new hearing aides. I can go back in 2 weeks for a follow up appointment. A detailed explanation of how to use the hearing aides and clean them was given to me.
OK, 1st time here.
OK, 1st time here.
Very thorough and knowledgeable.
Great service and friendly people.
Dr. Knodell and her staff are great! Dr Knodell is very caring, professional and knowledgeable! I would highly recommend her!
Excellent
Very professional and personable. Great visit
Dr Shelby is Awesome, Very helpful, understanding and is always will to help me with my hearing aids. Kayla is so kind and helpful as well. I always fell welcome there. Now that you've moved it's harder on me to get to new office, So I'll be going to Leisure World for my hearing.
Great place to help you with your hearing problems. Always helpful!
Lindsay was awesome. I love coming here for my hearing evaluation and hearing aids
Professional and friendly
It was a great experience.Audiologist was very helpful and friendly she examined me thoroughly I wish her a great success.Whole staff was very helpful and friendly
The overall experience was excellent. Made you feel comfortable with the whole process. Look forward to future visits.
I was seen promptly after I called for an appointment. Adam quickly resolved my problem.
Very happy. Each step was explained and follow support was available.
Working with Live Better Hearing is so easy and relaxed! They listen to you and.provide the best service for your situation!
Very good
Staff was very friendly and professional, tests very thorough.
We have been patients for over 5 years and everytime I go it is reminder of how excellent Anders is.
Very happy.
The Midlothian team is very responsive to an individual’s needs making every effort minimize impact of hardware issues or changes in hearing. Dr Sutter is pleasant to interact with and strives to understand one’s current state of hearing before making adjustments or recommending alternatives.
Friendly staff and a doctor that listens. (no pun intended)