Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.
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I had a wonderful experience with the Doctor and staff.
Dr. Cindy Leeb was a very lovely professional Dr. doing a terrific job. We really enjoyed learning about our hearing aid. She continuously was trying to help us learn about the hearing aid. I like my hearing aid. I recommend her to always handle the problems.
Baseline testing was done very professional.
Very positive
Everything went well
Was a very good appointment, hearing aids were fitted, tested and set up. Everything was explained in detail on the operation of the new hearing aids. A follow up appointment was scheduled for 2 weeks for any fine tuning. Paperwork was completed and explained so I could file my claim with my insurance company.
Experience was very pleasant
Perfect. Indepth exam with broad range and tech. excellent follow up program.
Very comfortable with Dr Pertmer. Took time to carefully explain the process and testing. Delivered my new devices with the same detailed attention. Being a hearing aid user for many years “Live Better Hearing +Balance is the best solution I’ve ever found for my hearing care.
It was a pleasant experience. I understood what was being sad to me. Spoken in my language, not medical terms. Dr. Pennington was soft spoken. I felt understood and accepted as a person.
I have been seeing Shannon Wrabel for years. She is wonderful. Shannon provides great customer service. When you reach out to her, she responds promptly. I have referred friends and family to Live Better Hearing + Balance. Bill Smith
Visit was on time, friendly and very helpful. I continue to be very satisfied with this office and their expertise. Milton W. Werthmann
Dr Tara Mango is excellent! She explains everything and very helpful in discussing what questions I ask her!
Dr Norwich was great! Very patient and understanding, answering all questions I had, in easy to understand terms.
The young lady, was very nice,at the front desk,the lady that did my test on my ears was very good she let me know all that she was going to do,Testing she was preforming on me.great job. I pray that she have a great well little girl,that the lord continues blessing her and husband joy of their life.thank you
Extremely professional service. I was impressed that Dr Cole actually was familiar and had read my questionnaire answers. Thank you.
Great experience
Very helpful. Dr Tiffany is always willing to help or get me in to see her. She’s awesome
Felt comfortable and the tech was excellent
Very friendly and informative
Always Friendly, Fun and Professional. Assures my hearing aids are functioning properly.
Very good, have a question, should I tur off bluetooth at home and do i just disconnect and then turn back on in car..
Very professional
Responsive, knowle
It was very good
Dr Holli is very experienced and professional. I feel very comfortable and confident that my hearing issues will be fully addressed.
Really exceptional! Everyone in the office is super friendly and helpful. The information they provide is valuable to those of us who are hearing impaired and there are never any sales tactics involved… I’ve a customer for over7 years and I wouldn’t go anywhere else!
Totally so happy to have found this company. Staff is pleasant and knowledgeable. Wonderful experience!
Excellent experience… and I am so thankful. Professional, knowledgeable and so patient and thoughtful. Will definitely recommend to others. Thanks you so much!!!
Visited due to left hearing device losing Bluetooth connection and antenna slipping out of place. Antenna position adjusted solved slipping issue. Re-paired devices seemed to correct Bluetooth connection but devices showing on Bluetooth list is not completely understood.
