Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.
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Extremely professional service. I was impressed that Dr Cole actually was familiar and had read my questionnaire answers. Thank you.
Great experience
Very helpful. Dr Tiffany is always willing to help or get me in to see her. She’s awesome
Felt comfortable and the tech was excellent
Very friendly and informative
Always Friendly, Fun and Professional. Assures my hearing aids are functioning properly.
Very good, have a question, should I tur off bluetooth at home and do i just disconnect and then turn back on in car..
Very professional
Responsive, knowle
It was very good
Dr Holli is very experienced and professional. I feel very comfortable and confident that my hearing issues will be fully addressed.
Really exceptional! Everyone in the office is super friendly and helpful. The information they provide is valuable to those of us who are hearing impaired and there are never any sales tactics involved… I’ve a customer for over7 years and I wouldn’t go anywhere else!
Totally so happy to have found this company. Staff is pleasant and knowledgeable. Wonderful experience!
Excellent experience… and I am so thankful. Professional, knowledgeable and so patient and thoughtful. Will definitely recommend to others. Thanks you so much!!!
Visited due to left hearing device losing Bluetooth connection and antenna slipping out of place. Antenna position adjusted solved slipping issue. Re-paired devices seemed to correct Bluetooth connection but devices showing on Bluetooth list is not completely understood.
my visit went very well, I felt I was listened to and helped better understand how my hearing aids worked.
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Comfortable
Very professional, knowledgeable and polite
Very cooperative, friendly and helpful. Drs. Are very knowledgeable and understand the needs of patients.
Live Better Hearing is an incredible company. I have been dealing with them for about 7 years and always get great advice and support when I have questions. I have never felt rushed when meeting with any of their professionals. Their way of treating customers should be the blueprint for all services companies.
It was very positive. Great attention was given to making sure I understood everything I needed to know about my new hearing aids and also that they were properly suited to my needs.
My experience with my doctor is always great, she takes time to listen to all my concerns and professionally answer all my questions regarding my hearing conditions.
Veronica is great, very professional.
Customer service at front desk very friendly and helpful! Dr. Madelyn is very pleasant and helpful, always takes time with my questions. I never feel rushed out.
Very thorough, pleasant and informative.
Excellent experience! Dr Alamillo was very kind, professional, and attentive. He checked and adjusted my hearing aids to make sure they were working properly and that I could hear better. He took the time to explain everything and made sure I was satisfied with the results. I truly appreciate his excellent service, knowledge, and dedication.
The appointment went very smoothly. Dr. Leeb was very thorough and very patient with me. She explained everything well and I was veryy confident in her diagnosis and advice.
Everyone was very helpful and met my needs .And very knowledgeable
Doctors are very friendly and provide excellent care.
