Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.
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I was very comfortable with my treatment. Everything was explained and I understood the procedures
just fine
Great staff!
The service at Live Better Hearing & Balance is pleasant & prompt & reliable. Always come away with improvements & good outcome.
Great service!
Because everyone at Better Hearing is nice and Friendly and helpful when you need anything too hear Better and they all are always happy to asker any questions for you thank you keep up the good work
Very professional but friendly & helpful.
It was great.
I’m really feeling very well and thanks , God and my doctor Stacey .
I was pleased that Stacey determined my warranty was good since there were problems with my hearing aids (due to my negligence). The staff worked hard to make everything in top shape.
I really appreciate the service I always receive here. The receptionist is so helpful, friendly and professional. She makes the check-in process easy. A huge thank you to Anders as well. He is knowledgeable and takes the time to explain everything with patience and clarity. My visits here are always a positive experience.
I really appreciate the service I always receive here. The receptionist is so helpful, friendly and professional. She makes the check-in process easy. A huge thank you to Anders as well. He is knowledgeable and takes the time to explain everything with patience and clarity. My visits here are always a positive experience.
I have been going here for many years, have always enjoyed talking with the staff. The hearing doctors have always been very helpful and professional. I had the pleasure of meeting a new staff member today . Cassidy was very polite and professional. Looking forward to many more years with your team
My experience was very pleasant. I was given an explanation for every procedure before it was done, and I was able to find out what was causing my problems. Everyone was pleasant, professional and knowledgeable.
A very nice experience. Thank you so much. Denyse
Very nice experience with very very nice knowledgeable friendly people couldn't ask for better !!
Very professional office!
Service was great just like always I would never think about going anywhere else because they treat you like you are special and that is why I always go here .
I am going on three years with Dr Madison Knodell and she is exceptionally good at her job. Very kind & thorough..I am so happy with the service she & her staff provide. Thank you. Vonnie Marino
Thank you, as always, with your personalized care and concerns. From the moment I walk in the door, have my appointment, and exit, my questions have all been answered with compassion.
good
They are always friendly and quickly address any of my concerns. Not a hurry up and get you out type of office. I'm happy with my choice to go to this office. If you think you need hearing aids I recommend try them out
Everyone was very professional, very friendly, and answered all my questions.
It was informative and fantastic as usual.I haven’t seen Dr Cushing in a very long time. I can’t believe that I didn’t know about the closed caption option on my phone. It would have been greatly helpful, with various phone calls. It will be greatly helpful. I am a long time client, and have recommended Dr Cushing to my friends.
Anders is the best!
This was a very brief visit for 1 of my aids to be sent back to the manufacturer for a thoro cleaning prior to its warranty expiring. My experiences with this ofc have always been positive, effective and efficient. Both Jeff and Karen are totally familiar with their products and their genuine interest and caring is apparent. They always have the time and patience to help and their attitudes are pleasant without exception.
All went well the doctor was very patient with me. I was fitted for new hearing aides. I can go back in 2 weeks for a follow up appointment. A detailed explanation of how to use the hearing aides and clean them was given to me.
OK, 1st time here.
OK, 1st time here.
Very thorough and knowledgeable.
