Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.









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The experience was wonderful. I felt truly listened to and my questions were answered. Very friendly environment and convenient location.
Dr. Connatser made the whole process of getting hearing aids easy to do. I had no idea how much I really needed them. Thank you.
I felt comfortable and at ease with the appointment. Results were explained thoroughly and easy to understand. I would recommend to Live Better Hearing to family and friends.
Fantastic
Very comfortable
My experience has been wonderful. Everyone in your office is so welcoming and gracious when I come for an appointment. Even when I call with a question, I know that I am going to be helped. Some people don't want to admit that they need hearing aids, I tell them just how easy it is and that they just need to make that appointment. Everything is explained so carefully. It is so nice to be able to hear again and participate in conversations with family and friends.
As a Doctoral Resident, Ariella Ness presented as very capable and attentive to my comments. I complimented her on her listening skills and am confident that I was well served. Thank you for your help.
Jeff Zolt is the platinum standard when it comes to expertise on hearing. Have dealt with him for years and look forward to my twice a year checkups. He is the best of the best!!
Dr Blackmon was patient, flexible, communicative and kind. I would recommend her to anyone looking for an Audiologist.
Madeline was outstanding, explained everything really well. This was my second pair of aids, hoping to get six years out of these as well. Will definitely recommend to all my friends, and family. Thank you very much.
Appreciate your professional, comfortable atmosphere and gentle approach.
Great professional staff
Everything was great. I got new hearing aids today. Anders made sure that they were properly fitted, that I could hear well, paired ny new aids to my phone I would recommend Live Better Hearing to all my friends.
Thanks again for allowing me to come in with short notice to address my ongoing issue with my hearing aid!
I’m very happy with the manner in which Dr Leeb delivered and adjusted my new hearing aids.
My Audiologist did a wonderful job checking my hearing and explained everything to me in detail. I couldn't be happier with the service.
this place is awesome very kind people and they treated me greatthe audiologist was very professional and explained everything also the secreatry was amazing!!!
After Daniel left , i thought no one could fill his place. But my experience with Adam proved that he is an excellent hearing aid professional.
Very personal and hands on.
I have had an exceptional experience with this group. Dr. Cole is fabulous. I worked as practice manager for a large ENT practice for 16 years, so I feel competent to praise Dr. Cole and her staff. Best decision I made to get my hearing aids, extremely satisfied.
Very positive experience
Na
Very well!
Live better Audiologist is very and staff is very friendly, welcoming and accommodating. Treated me and mom with respect. Took time to explain treatment modalities and care to us. I will always recommend clients to them anytime, any day.
Very positive. The doctors are all great and are always willing to answer my many questions.
I had a good experience during my visit. The staff was professional and thorough.
I had a great experience. Dr. Stacey Samuel’s-Cole is wonderful. She’s professional, pleasant, and patient. She answers my questions and doesn’t make me feel rushed.
Dr. Knodell was patient and thorough! And her detailed review of the visit just very, very helpful. It can be challenging to get all the moving parts into one picture!
I can hear
I was glad to have someone who cared about my problem-loss of hearing.