Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.
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Very professional and explained all options available. My visit gave me confidence that their recommendations would lead to a positive result.
Everything with the VNG test was fine. Dr Kelly Becca explained the test and afterward allowed me to record her explanations so I could review her assessments later. I did have some problems with communication about my appointment. I wasn't told I needed to bring a referral. Thankfully my primary care physician sent one while I was waiting for the test. Also, I was told that I was supposed to have received instructions on preparations for the test. None received. I had trouble receiving the vestibular account. None was sent to my primary care physician. I was able to give her one after I received a mailed copy. I did finally receive an email copy. Thank you all for your help. It was much appreciated.
Staff was very courteous and kind. The lady who did my hearing test was extremely nice and made me feel very comfortable.
As always you make me feel comfortable and well cared for. I am happy to provide a great review but do not want my name on the internet. thank you
Either Brandon or Alicia have always been very helpful in fixing my hearing aids. And my daughter has received very useful information on my hearing aids from Brandon yesterday.
I had my hearing tests on Tuesday, the audiologist was really interested in helping me with my hearing problem. Left there feeling much better.
Just fine. Audiologist was great
I really enjoy working with Becca. She is professional and very sweet.
Very professional
Very professional
Doctor was very helpful and knowledgeable.
It was great
Very pleased and glad to be a client. Very thorough testing and professional & friendly staff.
I have had a great experience so far. I'm just starting this journey
Very helpful and supportive! Thanks; Bob Meyers C;667-294-9922
professional
Perfect!
Perfect!
Very helpful
It was a great experience! On time and professional. thank you
Very satisfying. Very friendly staff and Dr . Abby was very informative during my visit . Amazing
Dr. Cassidy Lewis is a fantastic Dr. She explained everything throughly and completely answered all my questions. She has an impeccable bedside manner. She is totally knowledgeable and I would highly recommend this place and Dr. Lewis to anyone.
Great experience. Would definitely recommend.
It was very positive. Holli spent more than an hour testing my hearing and then reported results to me in great detail. She then made a plan specifically for my needs. I was pleased with my experience.
Great
Improving
Dr. Cole was wonderful!
Dr Cole and staff are always welcoming! Dr Cole is very knowledgeable and listens to your needs and concerns. I’m appreciative of Dr Cole’s assistant working with me; to fit me in when I didn’t have a scheduled appointment!
Very pleased with the visit. Dr Wirebach eplained the procedure and the results. She answered my questions. I will certainly be back for a check up in a year or so.
Thank you for providing a truly welcoming, supportive, helpful experience. I feel hope!
