Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.
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Professional and friendly.
Anders Eliasson was professional and kind. Overall, it was a good experience purchasing my first pair of hearing aids.
I greatly appreciated the complimentary screening and the time that was taken to hear my concerns and discuss the results. Thank you!
The audiologist was very helpful in all aspects of testing and fitting hearing aids.
Positive experience. Everyone very professional and knowledgeable.
it was a great experience. the doctor was personable, knowledgeable, and did a great job explaining everything as we went along. i would definitely recommend it to anyone.
Everything went as expected. Service was very POSITIVE and polite!
Always a positive experience. Dr. Cole always takes time with her patients.
I've been going for over 15 years and have recommended us to go. No complaints.
I had a very satisfied experience.
Great service!
Calm and warm. No complaints and look forward to more helpful visits. Things were explained and I tried over.
My experience today at Live Better Hearing was outstanding from start to finish. The staff provided exceptional customer service and made me feel welcome, comfortable, and valued the moment I arrived. Everyone was professional, patient, and genuinely caring throughout the entire visit. Dr. Leeb was excellent—thorough, knowledgeable, and very attentive to my concerns and hearing needs. She clearly explained everything and ensured I was comfortable with the process. Most importantly, I can now hear so much better, and the improvement has already made a tremendous difference in my daily life. I highly recommend Live Better Hearing to anyone seeking quality hearing care and compassionate service.
Pleasant & efficient
I loved this experience! Phone service was a delight talking with Karen and setting up my needed appointments. Everything about my bill was explained in detail and even my insurance application was filled out for me. Both doctors who took care of my needs were super friendly and helpful. I would heartedly recommend that anyone with a hearing need to call Better Hearing + Balance in West Long Branch, NJ.
I loved this experience! Phone service was a delight talking with Karen and setting up my needed appointments. Everything about my bill was explained in detail and even my insurance application was filled out for me. Both doctors who took care of my needs were super friendly and helpful. I would heartedly recommend that anyone with a hearing need to call Better Hearing + Balance in West Long Branch, NJ.
A pleasant experience with Shannon and her assistant. Staff is always nice. All concerns are addressed.
Great experience as usual. Dr Zolt spent a lot of time with me patiently explaining the results of my hearing test and recommending possible next steps. I have been seeing Dr. Zolt for years and have always been pleased with my treatment.
The staff and the tech were excellent and made me feel comfortable and helped me understand how to use the hearing aids and why I needed them. I highly recommend them.
Prompt service. Friendly, professional staff.
Great
Kristen, being the new kid on the block, did wonderfully and was a pleasure to be with. As her mentor, Tara can be very proud. Karen, as always, is professional and welcoming.
Very happy 😊
Wait was a little long but it was worth it in the end
Dry good
I would like to thank Dr “Cassidy” for making my exam as comfortable as possible. She explained everything that was going to happen before beginning and ensured that I understood each phase of the procedure. I felt comfortable the entire time. Thank you, C. Benner
Experienced was great. Expanations, tests, adjustments went very well.
Excellent practice, they explained everything to you after your hearing exam. I will visit them again.
Very efficient and knowledgeable operation, Dr. Cole is wonderful!
Adam is great
