Live Better Hearing + Balance provides expert hearing healthcare to Philadelphia and surrounding communities, delivering comprehensive audiological services with advanced diagnostic equipment and individualized treatment approaches.
At Live Better Hearing + Balance, we've established strong connections with Philadelphia and surrounding communities. Under the experienced care of Dr. Caitlin Pertmer at our Bala Cynwyd location, our practice combines clinical excellence with patient-focused care. We offer complete hearing services including diagnostic evaluations, balance testing, hearing aid fittings, real ear measurements, custom hearing protection, and professional device maintenance.
Making the choice to visit Live Better Hearing + Balance means joining a practice where your hearing health comes first. From our thorough diagnostic assessments to our personalized treatment plans, we focus on both immediate hearing needs and long-term auditory wellness. Our independent status allows us to work with leading manufacturers like Phonak, Starkey, Oticon, Widex, ReSound, and Signia, giving you access to hearing solutions that match your lifestyle and preferences.
Live Better Hearing + Balance recently provided free hearing aids to more than 30 Philadelphia residents at our Gift of Hearing event in Germantown.
The event drew coverage from CBS 3 Philadelphia, NBC 10, and Fox 29. Patients like 55-year-old Modesa James, who heard clearly for the first time in decades, and 94-year-old Winifred Jones, who declared "I can't wait to go dancing," experienced life-changing moments when sound returned to their lives.
This event reflects Live Better Hearing + Balance's commitment to the Philadelphia community and our mission to ensure no one is denied quality hearing healthcare due to cost.









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I was very impressed with your audiologist. She was very thorough and explained each step of the analysis of my hearing clearly. She provided hearing aids that are working well to resolve my hearing issues.
Very comforting to be with people who truly care and know that they are experienced.
Wonderful, professional, friendly service from start to finish. Have complete confidence in Dr. Sutter and team.
I feel very confident in dealing with this office and all of the people who help us with our hearing.
Dr. Roach is always absolutely excellent and so informative and professional.
Satisfied
Everyone is always very friendly and helpful. The doctors are always very helpful and respectful!
Professional and friendly!! Always pleased when visiting the Timonium location.
Efficient, friendly service; I am pleased.
Prompt and thorough!
My appointment was always top notch and informative. Would highly recommend.
I am very pleased David Lizmi
Thorough and effective.
I’m sorry. I’m a private person so I don’t do reviews online but as I’ve said in the past Evelyne is extremely friendly and always has a smile when I walk in to the office. Dr Macdonald has been extremely helpful in fixing my hearing aids so I feel more comfortable wearing them on a regular basis. He is very friendly and knowledgeable and I appreciate being able to make appointments every 6 months for general cleaning. I am very happy to be a client. Thanks so much!
Becca was excellent. Very professional, as well as comforting during a weird experience. She explained everything well and was a pleasure to work with.
Everyone is very pleasant easy to talk to and professional
Was very satisfied with my visit as always. Prompt attention in solving my issue!!
No comment
Wonderful. Sympathetic and friendly service at every point. Highly professional and detailed hearing test. Very thoughtful and considerate advice on new hearing aids. Cannot recommend you highly enough.
Very professional and helpful.
The staff is superb. Cassidy helped me out of a potential jam that could have impacted near term travel needs
Great
Dr. Rosario is providing services for both my husband and I. She is very professional and has a caring manner. She is quite knowledgeable and responds to all of our needs. I would highly recommend her. Peggy Jones
I'm very pleased with everything about my recent appointment, you folks are very professional!
they are very personable and through
Being a caretaker of my now, 91yr old mother - she loved Dr Elms. But she has had no issues with her hearing aids. We are truly please with the service provided in/by the Rockville office. And Jessica the receptionist is always nice and friendly. Fannie's daughter Esther
Excellent! A very thorough and terrific exam I was very pleased with my audiologist and any questions I had were answered. I would highly recommend this office to anyone who is looking for a caring and wonderful staff!
Best hearing experience in 10 years...... Everything was very professional with great detailed info on what they did to make my hearing 100% better.
Everyone is so nice and friendly in the office. They make you feel very important as a patient. And my doctor always is an inspiration to talk to about my hearing problems and life in general. She has a wonderful bedside manner in the way she listens.
It is always a very good experience.I enjoy visiting Dr Cushing and I feel very comfortable with her.