Live Better Hearing + Balance extends quality hearing healthcare to Richmond residents through two convenient locations, delivering advanced diagnostic services and personalized hearing solutions.
Live Better Hearing + Balance serves Richmond residents through our Mechanicsville and Midlothian clinics. Led by Dr. Veronica Sutter, our practice focuses on creating positive patient experiences with proven clinical expertise. We support your hearing health with thorough diagnostic evaluations, hearing aid fittings, real ear measurements, tinnitus management, and professional device maintenance.
Our patient-focused approach means taking time to learn about your communication needs and daily activities before creating your hearing care plan. Through partnerships with industry leaders Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we match you with hearing technology that fits your listening requirements and personal preferences.
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Great service!
Calm and warm. No complaints and look forward to more helpful visits. Things were explained and I tried over.
My experience today at Live Better Hearing was outstanding from start to finish. The staff provided exceptional customer service and made me feel welcome, comfortable, and valued the moment I arrived. Everyone was professional, patient, and genuinely caring throughout the entire visit. Dr. Leeb was excellent—thorough, knowledgeable, and very attentive to my concerns and hearing needs. She clearly explained everything and ensured I was comfortable with the process. Most importantly, I can now hear so much better, and the improvement has already made a tremendous difference in my daily life. I highly recommend Live Better Hearing to anyone seeking quality hearing care and compassionate service.
Pleasant & efficient
I loved this experience! Phone service was a delight talking with Karen and setting up my needed appointments. Everything about my bill was explained in detail and even my insurance application was filled out for me. Both doctors who took care of my needs were super friendly and helpful. I would heartedly recommend that anyone with a hearing need to call Better Hearing + Balance in West Long Branch, NJ.
I loved this experience! Phone service was a delight talking with Karen and setting up my needed appointments. Everything about my bill was explained in detail and even my insurance application was filled out for me. Both doctors who took care of my needs were super friendly and helpful. I would heartedly recommend that anyone with a hearing need to call Better Hearing + Balance in West Long Branch, NJ.
A pleasant experience with Shannon and her assistant. Staff is always nice. All concerns are addressed.
Great experience as usual. Dr Zolt spent a lot of time with me patiently explaining the results of my hearing test and recommending possible next steps. I have been seeing Dr. Zolt for years and have always been pleased with my treatment.
The staff and the tech were excellent and made me feel comfortable and helped me understand how to use the hearing aids and why I needed them. I highly recommend them.
Prompt service. Friendly, professional staff.
Great
Kristen, being the new kid on the block, did wonderfully and was a pleasure to be with. As her mentor, Tara can be very proud. Karen, as always, is professional and welcoming.
Very happy 😊
Wait was a little long but it was worth it in the end
Dry good
I would like to thank Dr “Cassidy” for making my exam as comfortable as possible. She explained everything that was going to happen before beginning and ensured that I understood each phase of the procedure. I felt comfortable the entire time. Thank you, C. Benner
Experienced was great. Expanations, tests, adjustments went very well.
Excellent practice, they explained everything to you after your hearing exam. I will visit them again.
Very efficient and knowledgeable operation, Dr. Cole is wonderful!
Adam is great
Very informative and helpful advice
Erin was very straight forward in her advice after testing and I appreciated that alot..
My experience is always great, Brandon is always exceptional! Explains everything so it’s understandable! Keep it up Brandon. Paul
Dr McDonald is so kind and very helpful. Lori is a ray of sunshine. She is very knowledgeable with how insurance works.
I am satisfied with the service provided. There was some change going on at the time of getting new hearing aids, but I think the issues have been resolved. I will return.
I appreciate the excellent care from the kind, thorough, knowledgeable staff.
Excellent as long as the current DR STAYS WIITH THE GROUP
enjoyed the checkup, staff very pleasant and help full
Nice staff. No wait time. Doctor answers questions with respect. Great service. Highly recommend.
I would definitely recommend Better Hearing + Balance to anyone seeking hearing help, and if needed, hearing aids. I have found the staff there very caring and careful to be sure that each customer's needs have been met, and questions answered, before concluding the meeting. I have also been very satisfied in the way the staff helped me to get a hearing aid working again just before a large, noisy family gathering out of town.
