Live Better Hearing + Balance extends quality hearing healthcare to Richmond residents through two convenient locations, delivering advanced diagnostic services and personalized hearing solutions.
Live Better Hearing + Balance serves Richmond residents through our Mechanicsville and Midlothian clinics. Led by Dr. Veronica Sutter, our practice focuses on creating positive patient experiences with proven clinical expertise. We support your hearing health with thorough diagnostic evaluations, hearing aid fittings, real ear measurements, tinnitus management, and professional device maintenance.
Our patient-focused approach means taking time to learn about your communication needs and daily activities before creating your hearing care plan. Through partnerships with industry leaders Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we match you with hearing technology that fits your listening requirements and personal preferences.
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Anders was so helpful and he always has been. Receptionist was great. Love. My Oticon Hearing Aids!
Friendly, cordial service. No waiting - appointments are on-time.
great sevice!
I highly recommend , dc: Shelby she is a wonderful doctor and very kind ❤️ The secretary is very attentive .
I highly recommend , dc: Shelby she is a wonderful doctor and a very kind ❤️ The secretary is very attentive .
experienced , responsible, friendly , nice doctor and good staff.
Dr. Pertmer was very helpful. She acknowledged and addressed my concerns.
Very friendly office
Easy to get an appointment, great communication, and very kind staff!
My 1yr followup appt was great. VERY thorough w/hearing test & calibration.
Most helpful in keeping hearing aids functional at an optimum level.
My 1yr followup appt was great. VERY thorough w/hearing test & calibration.
Both Shannon and Lindsay were so kind. Shannon took the time to check me in before her lunch and we had wonderful conversation. I learned so much during my testing, and they made sure that I left with physical test results along with faxing to my ENT. I will definitely be returning for any future audiology needs. Thank you ladies for your kindness and thoroughness. Happy Holidays!
I've been going for more than 18 years so I'm pleased with their work
She a good doctor
I felt like the examination was excellent and the review after was very professional I would be happy to recommend this location
Excellent
Very very friendly from the receptionist to Dr Lewis. Made me feel very comfortable at all time. Hearing testing went very smooth with that extra caring touch.
So far it's been positive, but i don't even have my Hearing aids yet.
I enjoyed my visit with Dr. Cindy Leeb. She spent a lot of time explaining how she would adjust my hearing aids and discussed any problems that I had. She was very thorough and attentive.
A very good experience. Audiologists we helpful and pleasant to deal with Receptionist was also very nice. Would recommend to anyone interested in improving their hearing.
It was a very informative session. I learned so much about my hearing and options for treatment. My audiologist was professional . welcoming, and friendly and answered all my questions thoroughly. I never felt rushed.
Excellent service always!
Good dr
Our experience was EXCELLENT! Would recommend to everyone!!!Dr. Rosario was caring and supportive, taking care of all our concerns.
Very helpful, very caring and responded quickly to my problems. They should be noted for their outstanding performance, which exceeded all my expectations.I’m
Had a follow up appt with Danielle today for hearing aide assessment for my brother. Danielle was very friendly and helpful. She identified a problem with one of the hearing aids and sent it to factory for repairs. Danielle also showed me how to clean and place new plugs in to reduce ear wax. She was very patient and very instructive. I was very pleased with her help. Thank you!
The audiologist was very helpful and understanding, and enabled us to better insert the hearing aids.
very professional and friendly
Friendly and very helpful.
