Live Better Hearing + Balance extends quality hearing healthcare to Richmond residents through two convenient locations, delivering advanced diagnostic services and personalized hearing solutions.
Live Better Hearing + Balance serves Richmond residents through our Mechanicsville and Midlothian clinics. Led by Dr. Veronica Sutter, our practice focuses on creating positive patient experiences with proven clinical expertise. We support your hearing health with thorough diagnostic evaluations, hearing aid fittings, real ear measurements, tinnitus management, and professional device maintenance.
Our patient-focused approach means taking time to learn about your communication needs and daily activities before creating your hearing care plan. Through partnerships with industry leaders Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we match you with hearing technology that fits your listening requirements and personal preferences.
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Abby is fabulous! She was very attentive! I've been to the Ellicott City location and there's no comparison.
Great
Always professional and friendly
The audiologist was amazing! She worked great with my young son and helped make things fun for him while he interacted. It was a long drive for us to get there, but if we ever need an audiologist again, we will definitely come back here!
Very good
Dry knowledgeable, caring and respectful
Shannon was so helpful when she identified my problem after a short notice appointment. Problem resolved in just a few minutes and I had my hearing back to normal in short time. Great service...as always!
Quality care for sure since everyone is wonderful & helpful also!
Thank you for getting us in quickly and solving our problems.
very professional personnel and the office was warm and inviting.
Disapointed that a warranty repair cost me $65
Superb service! Friendly and very professional. All questions and concerns completely answered.
Absolutely the best medical service ever received they did everything with the VA😎
Always a great experience. Thanks
I usually don't give feedback, just don't want to be bothered normally but in this case, it's so important. The service I'm receiving from Live Better Hearing and Balance is excellent. Sure....original cost was expensive BUT well worth it. Office visits are being done often and on time at my convenience. Appointments are up to date, in and out. On one visit I mentioned that I felt the earpiece didn't feel secure in my ear and Dr. Mindy placed a smaller dome on and its more comfortable now. Before my last visit the company had done an upgrade to my model. Dr. Mindy did the upgrade to my set right in the office at no charge. So pleased "NoMoreBatteries" too. Just place on charger nightly. Satisfied customer/78 yrs old/Fran Lucas
The staff are very helpful and friendly. The care they take in providing their services is excellent.
Satisfied
I felt that the audiologist was thorough and friendly and would have given any service that might have been needed. The receptionist also was pleasant.
Very professional and I will Recommend to everyone .Thank you.
Anders makes time for his patients, listens, and gives helpful responses. His staff is also kind and helpful.
Prompt, courteous and very helpful.
Very pleased.
He took the time to answer any questions we had. Also was very helpful to us.
Everyone in the office is friendly, patient, knowledgeable, and helpful. It is a great place to come for care.
Mrs. Danielle was very helpful and also Miss Jessica was also helpful thank you very much and happy holidays. May God bless you!
It was great. Dr. Sutter is an excellent technician. She cleaned my hearing aids expertly and answered my questions.
I highly recommend. Dr. Cole is extremely accommodating and knowledgeable.
Great visit, thanks to your girl for cleaning and getting my aids in first class working order. You've got my recommendation. Dan Gallagher
Aaa
Very positive. Brandon was very knowledgeable and explained things well.
