Live Better Hearing + Balance extends quality hearing healthcare to Richmond residents through two convenient locations, delivering advanced diagnostic services and personalized hearing solutions.
Live Better Hearing + Balance serves Richmond residents through our Mechanicsville and Midlothian clinics. Led by Dr. Veronica Sutter, our practice focuses on creating positive patient experiences with proven clinical expertise. We support your hearing health with thorough diagnostic evaluations, hearing aid fittings, real ear measurements, tinnitus management, and professional device maintenance.
Our patient-focused approach means taking time to learn about your communication needs and daily activities before creating your hearing care plan. Through partnerships with industry leaders Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we match you with hearing technology that fits your listening requirements and personal preferences.
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I am always welcomed courteously when I arrive for an appointment. I recently acquired a new set of hearing aids as I'd had mine for a while, and technological advances have been made. My hearing ability has improved with the new hearing aids. Dr. Scott MacDonald maintains them in fine condition on a regular basis and will adjust them if I report any hearing difficulty in particular circumstances. I am always advised to call ahead of my next scheduled appointment if I encounter any problems. I am very satisfied with the care I receive at Live Better Hearing + Balance.
Had another great experience with Anders and Megan at Live Better hearing! They are both so personable that they make the process of getting the correct hearing aid enjoyable. Thank you, Anders for your patience with fitting me with the right hearing aids. I will continue to recommend you! Janet K
It was a nice experience.
Wonderful experience. Very kind and helpful experience. Highly recommended
I have been a patient in this office for over 18 years and then I moved to Tennessee. Since I was coming back to this area for a short time, they made it possible for me to schedule an appointment. The staff is very professional and friendly. She listened to my issues and adjusted accordingly. They totally went above and beyond.
I am very pleased with attention given to my hearing needs.
Always a pleasant experience. The staff are great people and concerned your needs are satisfied. Very professional service. I always enjoy my visits with Maryann and Holi. Looking forward to my next visit.
My experiences with Live Better Hearing was a heart felt experience. I felt the doctor took her time to go over everything with me in reference to what she observed during my visit with her. They were professional and pleasant. I would recommend Live Better Hearing to family and friends.
Each visit is always pleasant. From front desk to audiologist I’m always made to feel important & cared for. I live over a 1/2 hr drive to office, but well worth the trip!
Everyone is very nice and helpful
All the staff were very polite, professional, and helpful. I had a great experience
Always a professional &pleasant experience
Dr. Katz is a delightful and competent professional. It is a pleasure to greet her and very satisfying to leave with both a better understanding of one's hearing and a much improved ability to hear. She listens intelligently and makes whatever adjustments are consequently necessary. One gets the feeling, verified by experience, that she not only can, but that she wants to help. Abba Rubin
Very attentive and responsive to my issues. Pleasant and professional.
Good
outstanding service. audiologist dr alamillo did thorough evaluation and gave me excellent advice. i got much better hearing aids
My experience with your services has been excellent. Thank you!
Very good visit. Excellent service.
Great reassuring appointment, as usual..
Front desk staff are very friendly and efficient. Dr Wirebach listens well, answers all questions, and gives great treatment.
Extremely satisfy! Katie was very professional and very helpful!
excellent
From start to finish the whole experience was really great. the outcome was greatly good. Hope to have many years of clear listening with the new hearing aids. Thanks 🙏
Everything was perfect, personal, caring, comfortable.
Danielle Schopf gave me information about the Roger On device. I can't wait to try it. Good advice about better hearing in crowded noisy places that I frequent more since I moved.
My appointment was very productive. Dr. Samuels thoroughly explained everything regarding the hearing aids being purchased and was very thorough when answering my questions. I would definitely recommend anyone needing hearing aids to visit this establishment. Five star review all the way!
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Probably my favorite trip to the doctor ever! A lot of very cool tests and equipment, and Dr. Marion graciously answered my many many questions about everything we were doing. Thank you!
Scott&Mindy are terrific and run great business with good employees and wonderful service.
Well versed with the up to date knowledge and listen to your concerns,
