Live Better Hearing + Balance extends quality hearing healthcare to Richmond residents through two convenient locations, delivering advanced diagnostic services and personalized hearing solutions.
Live Better Hearing + Balance serves Richmond residents through our Mechanicsville and Midlothian clinics. Led by Dr. Veronica Sutter, our practice focuses on creating positive patient experiences with proven clinical expertise. We support your hearing health with thorough diagnostic evaluations, hearing aid fittings, real ear measurements, tinnitus management, and professional device maintenance.
Our patient-focused approach means taking time to learn about your communication needs and daily activities before creating your hearing care plan. Through partnerships with industry leaders Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we match you with hearing technology that fits your listening requirements and personal preferences.








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Friendly and explained the process.
Anders is easy to talk to and answers all my questions on hearing and hearing aids.
As always, Brandon was courteous, friendly and professional. He got me in and out quickly which I appreciate very much.
Good service
Staff is accommodating and knowledgeable.
confident
Great service, very friendly staff.
The front desk staff is fantastic! Very friendly and courteous. The hearing specialist is wonderful and very knowledgeable.
Thank you for the professional care we received. We appreciate your responsive service and welcoming attitude.
The whole process from making the initial appointment through the delivery of the hearing aids went very smoothly and efficiently. Anders was very helpful in explaining the details of the features of my new hearing aids along with any other questions I had re their use. Finally, the receptionist, "Megan" was very polite and professional re my appointment schedule and future follow-up visits.
Prompt and professional. Thank you.
Prompt and professional. Thank you.
Very comfortable with the service.
Anders is the absolute best. He listens, advises and I always leave feeling like I’m in a better hearing place than when I first arrived. The girl manning the front desk is also very nice. Give Live Better Hearing a try; you will be glad you did.
Very helpful and patient.
As usual, great! Wonderful people to deal with
The appointment was okay, except I forgot the issues I wanted to resolve. Maybe the next appointment will e better. David Campbell
Great products and service
It was great. On time; helpful; friendly; competent.
Dr. Forst is a true professional; very knowledgeable, patient, and explains everything well.
The staff at Live Better Hearing are extremely helpful and professional. I can’t thank them enough for all the help they have provided to my wife and me.
On time and very helpful.
It was great as always. Tara is an amazing audiologist and Karen is very helpful! Highly recommend.
Very professional and the information is relevant
When I have problem which is not often they get me and take care of the problem immediately. The doctors and staff are friendly.
Very nice workers and very clean environment thank you so much
Very nice workers and very clean environment thank you so much
I was very impressed,everyone w ere extremely helpful, They made my uncomfortable experience comfortable.
Very prompt appointment with good results. Would certainly recommend to friend or family member.Thank you.
Very prompt appointment with good results. Would certainly recommend to friend or family member.Thank you.