Live Better Hearing + Balance extends quality hearing healthcare to Richmond residents through two convenient locations, delivering advanced diagnostic services and personalized hearing solutions.
Live Better Hearing + Balance serves Richmond residents through our Mechanicsville and Midlothian clinics. Led by Dr. Veronica Sutter, our practice focuses on creating positive patient experiences with proven clinical expertise. We support your hearing health with thorough diagnostic evaluations, hearing aid fittings, real ear measurements, tinnitus management, and professional device maintenance.
Our patient-focused approach means taking time to learn about your communication needs and daily activities before creating your hearing care plan. Through partnerships with industry leaders Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we match you with hearing technology that fits your listening requirements and personal preferences.
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Our experience was EXCELLENT! Would recommend to everyone!!!Dr. Rosario was caring and supportive, taking care of all our concerns.
Very helpful, very caring and responded quickly to my problems. They should be noted for their outstanding performance, which exceeded all my expectations.I’m
Had a follow up appt with Danielle today for hearing aide assessment for my brother. Danielle was very friendly and helpful. She identified a problem with one of the hearing aids and sent it to factory for repairs. Danielle also showed me how to clean and place new plugs in to reduce ear wax. She was very patient and very instructive. I was very pleased with her help. Thank you!
The audiologist was very helpful and understanding, and enabled us to better insert the hearing aids.
very professional and friendly
Friendly and very helpful.
Dr. Barclay is caring, ,professional, thorough explains everything she is doing answers all my questions. She is not happy until you are happy. She is a great audiologist. I throughly recommend her.
Great - Ultra-friendly
Very attentive.
Brandon is always extremely helpful and has helped me with my hearing aids.
Everyone was pleasant, knowledgeable and considerate about my situation
Due to my changing medical situation Dr Holly needed to make some adjustments in my device settings. She clearly explained the changes and what those changes would accomplish. She scheduled a followup appointment but indicated that if my situation changed I should get back to her to adjust the time of our next appointment.She was very flexible in adjusting to my situation.
I feel I was well treated.
Excellent, responsive results given with genuine warmth. Connie MORELLA
Karen provided excellent services, talked through a number of issues that I had raised, explained some other options that might enhance my hearing, and was very engaging. I was more than satisfied with the results of today’s appointment.
Fine
Always lovely to see you, Danielle!
Great
Great, everything was taken care of in a timely manner, all questions were answered, no problems. The doctor and staff are very friendly.
I recently had the opportunity to be cared for by Cassidy Lewis, BS, during her doctoral residency, and the experience was outstanding. Cassidy immediately put me at ease with her warm demeanor and clear communication. She took the time to listen carefully to my concerns, explained each step of the process in a way that was easy to understand, and made sure I felt comfortable throughout. Gary Getz
Friendly and explained the process.
Anders is easy to talk to and answers all my questions on hearing and hearing aids.
As always, Brandon was courteous, friendly and professional. He got me in and out quickly which I appreciate very much.
Good service
Staff is accommodating and knowledgeable.
confident
Great service, very friendly staff.
The front desk staff is fantastic! Very friendly and courteous. The hearing specialist is wonderful and very knowledgeable.
Thank you for the professional care we received. We appreciate your responsive service and welcoming attitude.
The whole process from making the initial appointment through the delivery of the hearing aids went very smoothly and efficiently. Anders was very helpful in explaining the details of the features of my new hearing aids along with any other questions I had re their use. Finally, the receptionist, "Megan" was very polite and professional re my appointment schedule and future follow-up visits.
