Live Better Hearing + Balance delivers advanced hearing healthcare to Short Pump residents and surrounding Henrico County communities through comprehensive diagnostics and individualized treatment plans.
Live Better Hearing + Balance supports Short Pump residents with professional hearing care from our Midlothian location, where Dr. Veronica Sutter leads patient care with clinical excellence. Our practice offers complete hearing health services including diagnostic evaluations, tinnitus management, custom hearing aid fittings with real ear measurement verification, and ongoing device maintenance. We specialize in developing hearing solutions that fit seamlessly into your lifestyle.
Our patient-focused care means building relationships based on trust and understanding your unique communication needs. By working with renowned manufacturers Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect patients with hearing technology that matches their preferences and daily activities. From initial consultation to long-term care, we prioritize your journey to better hearing.
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In my opinion,,Live Bettter Hearing is the ONLY.place to go for all your hearing NEEDS! The Staff and Doctors always go above and beyond!
Every one is friendly and asks if you have any concerns and answers them. I feel I get excellent care.
I was very satisfied with my visit
Dr and staff very helpful. It was a good experience and I now am more knowledgable.
Very welcoming. Made us feel at ease. VERY informative and presented with patience. Our questions were answered, making sure we understood everything!!!
Every body is very friendly
great
I very much enjoy my appointments with Holly. Holly is always patient listening to my concerns and resolve my issues when they may exist! She always explains very well how things work and how I can obtain the best results from my Oticon aids.
Absolutely total over excellence experience starting from the front counter to the patient rooms. Spotless friendly , professional, knowledgeable, immediate service
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I don’t do Google and passwords. John was impressed with his hearing exam and most thorough I have always been impressed with care and testing getting our hearing to be the best as possible
Friendly, knowledgeable and professional.
As always took care of my problem with my bad hearing!
I am very comfortable with all the people in the office. The Doctors are knowledgeable. And the staff is always friendle.
very helpful Shannon is getting my hearing aids repaired and hopefully I will be able to hear again soon
Things went great
Very good
As always you have come through for me. Thank you for fixing my hearing aid on the fly. You are special. Thank you,
Always very professional, helpful and pleasant!
Friendly audiologist who explains things very well.
It waw great.
Very good experience ten out of ten
I was concerned when the business changed hands, but found my concern was unnecessary. I always come away from my visits with a pleasant feeling.
I feel very comfortable and treated with the utmost respect and kindness and therefore I have recommended several of my friends to get examine there. I’ve always been treated with kindness and respect, and the staff is very professional and that is why I choose live better which has made my life a lot better thank you
I had an appointment on Thursday, July 17, 2025, for an imbalance issue and wasn’t sure what to expect. I was honestly a bit nervous about the unknown. From the moment I arrived, I was greeted by Daniel Eisenberg, who immediately put me at ease. He took the time to clearly explain what the VNG and balance testing would involve, and throughout the entire visit, he remained informative, patient, and reassuring. His professionalism and kindness made a significant difference in my experience. I truly appreciated the way he guided me through the process, and I would highly recommend both your facility and Daniel Eisenberg as an exceptional audiologist. One suggestion I would offer is to clarify directions to the office. Although it's listed as being on the first floor, parking is located underground, and when I took the elevator up, I couldn’t find the entrance. It turns out the office is located at the front of the building, and the entrance is only accessible from the outside. This wasn’t mentioned when I scheduled the appointment, and it caused a bit of confusion and delay. Overall, I left the appointment feeling informed, reassured, and very well cared for.
I had an excellent experience! Dr. Cindy Leeb is extremely knowledgeable attentive, available, and interested in my hearing aid success. Highly recommended. The front office was also attentive, efficient and professional. I would highly recommend.
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Great experience. Dr. Leeb was extremely helpful. She was extremely patient and understanding. She was also excellent at explaining how the hearing aids worked and how to deal with my many challenges. I would recommend her and this practice to anyone and I also reviewed you on Google.
A very pleasurable expierience. The Audiologist is knowledgeable, professonal, and has a very pleasant manner in dealing with people. I cannot imagine there are better places to go to improve a person's hearing, maybe just as good but not better. My wife and I are very pleased and satisfied with our results.
