Live Better Hearing + Balance delivers advanced hearing healthcare to Short Pump residents and surrounding Henrico County communities through comprehensive diagnostics and individualized treatment plans.
Live Better Hearing + Balance supports Short Pump residents with professional hearing care from our Midlothian location, where Dr. Veronica Sutter leads patient care with clinical excellence. Our practice offers complete hearing health services including diagnostic evaluations, tinnitus management, custom hearing aid fittings with real ear measurement verification, and ongoing device maintenance. We specialize in developing hearing solutions that fit seamlessly into your lifestyle.
Our patient-focused care means building relationships based on trust and understanding your unique communication needs. By working with renowned manufacturers Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect patients with hearing technology that matches their preferences and daily activities. From initial consultation to long-term care, we prioritize your journey to better hearing.








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Thoroughly impressed--office atmosphere welcoming and professional staff calm and confident, making patients relaxed and reassured. Test procedures explained, results reported in a timely manner, and recommendations for future visits sensinble.
Very appreciative that Dr Cole made her schedule work to accommodate me for a next day appointment for an issue with one of my hearing aides!
I am always happy with my visits. They are always informative and prompt.
My experience was really very unique. The equipment was very well fitted in my ears and a very easily understandable in simple language was explained to me. I recommend this place to every one as my experience was unique and beneficial.
It must be a requirement to work there to be kind, considerate, and caring. Y’all are the best!
Your services were good and was satisfied
My experience was really very unique. The equipment was very well fitted in my ears and a very easily understandable in simple language was explained to me. I recommend this place to every one as my experience was unique and beneficial.
It was a very good visit
My overall experience with Live Better Hearing + Balance was exceptional in all ways. The hearing test was very thorough and the results were explained to me in detail. Dr. Leeb used those results to reprogram my hearing aids and I am very pleased with the results, especially when it comes to speech clarity. I highly recommend this practice to anyone who wishes to approve their hearing!
Very friendly and professional.
I highly recommend Live Better Hearing for a hearing test. The staff was incredibly welcoming, and the audiologist was very knowledgeable and thorough. They didn't just rush through the test; they took the time to explain my results in detail and offered personalized solutions
Danielle always makes you feel at home and answers all your questions!
Great service Completely satisfied
always there for me.
I am always treated by Anders Eliasson in a professional manner with all questions answered. I am very comfortable with my care and would recommend Better Hearing
Always very comfortable They know what they are doing. Nice people!
Very Pleased with the attention and service received. Staff is great! Look forward to a continued business relationship in the future. Do not hesitate in recommending Live Better Hearing. 🙏❤️💕
My experience with this group has been a pleasure from the receptionist to the doctor. Very thorough and professional. I give them 5 stars ⭐️⭐️⭐️⭐️⭐️!
My experience with this group has been a pleasure from the receptionist to the doctor. Very thorough and professional. I give them 5 stars ⭐️⭐️⭐️⭐️⭐️!
Nice and welcoming staff. Everyone was easy to talk to and they walked through everything they are doing.
Excellent care. Thanks to Brandon for his expertise.
Served on quick notice. Repaired hearing aid wire in a few minutes while I waited, Very friendly and courteous.
I felt comfortable talking to the people everybody was really helpful especially the lady it was working on my hearing aid I just want to say thanks to all
I was very happy with my experience. The doctor was very thorough, professional and personable. I was nervous about having to getting my hearing aids, but the doctor made me feel comfortable and at ease. I would highly recommend Live Better Hearing for your hearing aids needs.
Wonderful finally my hearing is so much better
Dr Mills is very knowledgeable She takes the time to ensure that I am receiving the best of care.
Went very smoothly and Brandon is always a pleasure to work with
Positive!! But I don't like having to give feedback every time I do something!!
Excellent professional care
Dr. Stacey Cole was amazing. She explained everything very professionally and ensured that I understood the test results.