Live Better Hearing + Balance delivers advanced hearing healthcare to Short Pump residents and surrounding Henrico County communities through comprehensive diagnostics and individualized treatment plans.
Live Better Hearing + Balance supports Short Pump residents with professional hearing care from our Midlothian location, where Dr. Veronica Sutter leads patient care with clinical excellence. Our practice offers complete hearing health services including diagnostic evaluations, tinnitus management, custom hearing aid fittings with real ear measurement verification, and ongoing device maintenance. We specialize in developing hearing solutions that fit seamlessly into your lifestyle.
Our patient-focused care means building relationships based on trust and understanding your unique communication needs. By working with renowned manufacturers Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect patients with hearing technology that matches their preferences and daily activities. From initial consultation to long-term care, we prioritize your journey to better hearing.








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As Always, My visit to Better Hearing is helpful and encouraging.
The staff was very knowledgeable and professional. I was very pleased with my appointment!
As Always, My visit to Better Hearing is helpful and encouraging.
Very pleasing and supportive staff. I appreciated explanations provided of the process. I could ask questions as needed. I was given a break as needed. I would have appreciated a copy of the results but have not received anything.
Great
A friendly, caring office from the greeting from Andi at the reception desk to the unrushed office visit with Dr. Zolt. In addition to answering questions you have, he asks probing questions so he can tweak your hearing aids and improve your experience with them.
It was a wonderful experience. I can hear much better with my new Phonacs. Thank you for your friendly help. Marge
Everything was clearly explained. Not pressured into anything. Nice group of people to have contact with.
Excellent!! Great friendly care!!
Live Better Hearing is an ideal place to have your hearing evaluated and to purchase hearing aids that are correct for you. The customer service is great and the personnel is professional, helpful, and friendly. You can obtain honest answers to your questions here. I highly recommend this company if you are in need of a hearing evaluation and/or hearing aids. I am pleased with the service that I receive at each visit.
Very helpful adjusting my hearing aids
You were very courteous with Zoey and she was not nervous. I appreciate it that you took the time to work with her and making her feel comfortable.
I was very pleased with the attention to my hearing aids that made them easier and more effective for me to wear. Dr. Leeb was very informative and helpful about my hearing situation and in describing the results of my hearing test.
I recommend LBH to all.
very friendly and new what their talking about
Everyone was professional and welcoming, which I appreciated since this was my first visit to the office. I will be back!
Everything was very smooth and professional. Very happy with the services!
Everything was very pleasant Hearing aids so far are working better than expected.
I have been cared for by Dr. Tiffany C. since I started on this journey. She has been very easy to work with, is flexible in her recommendations and hands on when it has come to my hearing aids needs. She always tries to find an appropriate solution. I have recommended her in the past and will do so in the future.
Always very professional and pleasant.
The service so far has been very good. I would say it is like concierge level which justifies the price paid.
Very good 👍
Excellent ! I appreciate the care given to improve my hearing.
Solid. No complaints.
My Mother thought everyone was friendly and professional. What a wonderful experience. Thank you
My experience, again after 22 years, is excellent. Dr.Holly Forst follows through. She prepares me for what the next appointment may include and then when I come, she and I are prepared. She also welcomes my new questions and experiences and responds with assistance. Thank you Sister Patricia Kelly I am not checking the box below because I have already done that twice. spk
I have been going to Live Better Hearing for quite a few years, working with several doctors, and I really appreciate the professionalism and care.
Dr. Leeb & her staff are always very pleasant and and adept at dealing with concerns. Ellen Goodman
Very good
I have been receiving services from Live Better for about three and a half years. I’m 80 years old, with profound hearing loss due to Menieres Disease. I’ve had a right ear implant since 2019. I continue to need a hearing aid for my left ear. The service I have received from Live Better has been very good, keeping my hearing aids in serviceable use.