Live Better Hearing + Balance delivers advanced hearing healthcare to Short Pump residents and surrounding Henrico County communities through comprehensive diagnostics and individualized treatment plans.
Live Better Hearing + Balance supports Short Pump residents with professional hearing care from our Midlothian location, where Dr. Veronica Sutter leads patient care with clinical excellence. Our practice offers complete hearing health services including diagnostic evaluations, tinnitus management, custom hearing aid fittings with real ear measurement verification, and ongoing device maintenance. We specialize in developing hearing solutions that fit seamlessly into your lifestyle.
Our patient-focused care means building relationships based on trust and understanding your unique communication needs. By working with renowned manufacturers Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect patients with hearing technology that matches their preferences and daily activities. From initial consultation to long-term care, we prioritize your journey to better hearing.
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I had an excellent evaluation and corrections to help me hear better. It was a very positive meeting. Thanks!
I first encountered the staff at Better Hearing about eight years ago, when my former audiology practice no longer met my needs. I have been totally satisfied with the assistance that I've received from Dr. Jeff Zolt and would highly recommend him to anyone with hearing challenges.
I always have a good experience with Live Better Hearing. never feel rushed and I feel like they are genuinely concerned about my hearing.
My audiologist was awesome. She explained everything so clearly
Everything was perfect, and Erin was delightful, knowledgeable, and kind. I will absolutely return!
always helpful and glad I chose to purchase my Oticon hearing aids with them two years ago. I can go to their office in Lansdale or meet with someone associated with the office (Trish Rieff) at my Senior Living community.
Good service, clear evaluation.
Both the audiologist and the tech conducting the hearing test were extremely competent and answered all questions satisfactorily. Just as importantly they were very pleasant to work with. I have recommended Live Better Hearing to friends and family members.
Doctor explained everything to me before each segment.I felt very comfortable with her.She was very interacting with me very personable.
I was and am very pleased. However, I am having trouble putting and keeping them in.
Very friendly . Answered all my questions
Very good
Evaluating the experience of getting initial, or replacement hearing aids (especially given newer technologies), involves much more of a process than just an initial visit. So, while I would rate the office visit highly, I think sending out a survey request only a couple days after the visit is premature. After the user has worn the hearing aids for a couple weeks, had a follow-up visit with the Audiologist, and there's been an opportunity to ask additional questions and have any necessary adjusts made, can one make a fuller and fairer evaluation of the experience.
My experience has been superb in every way.
Very Good
I love that you all still give the best care and take the time to listen and support your clients. Thank you for continuing that care as I have been a client for many many years. Top notch and I always feel good knowing that I have the best hearing place still!!
Very informing. Dr .was nice employees were very pleasant.
Very satisfied with services rendered.
Great experience. Dr Lish is friendly and informative. Everyone I encountered in the office was pleasant and professional. Definitely glad I choose to go to this practice.
Very professional and knowledgable.
The office staff is very friendly and efficient. The Dr. is very knowledgeable, helpful and has a great personality. I’ve been happy with he service.
I’m 96 and have had several good audiologist in the past 30 years. In my opinion, Dr Mills is the absolute best. One reason, and there are many, is her desire, even eagerness, to search for an answer to a problem, using all available resources she is a kind, caring person in that also helps a lot!
Fantastic! I haven’t heard this naturally since 2006 when my hearing began to fail! Thank you, Dr. Holly for introducing me to your latest technology hearing aides ! With abundant gratitude!🙏 Diane Brooks
I thought Scott MacDonaid Au.D was very thoro in his explanations of how the cochlear implant works and what to expect from it. He took all the time needed to explain what to expect if it was determined that I would be a good candidate for the procedure, He took plenty of time to answer all my questions about the process,risks,financial,time frames,benefits,and options with the different styles of equipment, He was very friendly and made me feel comfortable thru the whole question and answers and testing process, Paul B Henry
When a problem with a hearing aid occurs, Live Better responds quickly and efficiently.
When a problem with a hearing aid occurs, Live Better responds quickly and efficiently.
Brandon has always been pleasant ant courteous and explains everything thoroughly.
Brandon does a great job of testing and explaining. The hearing aids he recommended have been great and follow up for adjustment and maintenance have been good. Plans for a new set next year are solid. The staff is friendly and efficient, lots of parking an attractive, clean facility.
The office staff is very friendly and efficient. The Dr. is very knowledgeable, helpful and has a great personality. I’ve been happy with he service.
Dr. Marion was very supportive and took the time to explain my hearing loss and how hearing aids will assist me.
