Live Better Hearing + Balance delivers advanced hearing healthcare to Short Pump residents and surrounding Henrico County communities through comprehensive diagnostics and individualized treatment plans.
Live Better Hearing + Balance supports Short Pump residents with professional hearing care from our Midlothian location, where Dr. Veronica Sutter leads patient care with clinical excellence. Our practice offers complete hearing health services including diagnostic evaluations, tinnitus management, custom hearing aid fittings with real ear measurement verification, and ongoing device maintenance. We specialize in developing hearing solutions that fit seamlessly into your lifestyle.
Our patient-focused care means building relationships based on trust and understanding your unique communication needs. By working with renowned manufacturers Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect patients with hearing technology that matches their preferences and daily activities. From initial consultation to long-term care, we prioritize your journey to better hearing.








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Staff is very professional and knowledgeable.
Very comfortable! The audiologist was very thorough and her direction was clear extremely helpful.
I woke up with my right hearing aid not working. I am scheduled to work in the ER today and Dr. Lish saw me immediately!! Such wonderful service and there was an update that she downloaded as well. I am loving this place!! Thank you!!
Had appointment to have hearing aids serviced. They were cleaned and necessary tubing replaced. They work as they should. Thanks to Dr. Rosario
An awesome experience. The audiologist, Madison Knodell, was simply awesome. Caring, knowledgeable, answered all my questions and helped me to choose the right hearing aid for my situation.
I have always had a great experience with working with Holly Lish and the office.
Dr Lewis repaired one of my aids in only minutes. Pleasant & very professional staff.
My sessions with Kristen to be tested and to purchase new hearing aids were very pleasant and informative. She was most courteous, professional and knowledgeable.
audiologist vey knowledgeable
I’ve been very pleased with the staff at Live Better Hearing on Rockville Pike. I was last seen by Dr. Elms who is leaving to take a position with the VA in the San Francisco area.
Very good service
Good service
My visit was on time and very informative.
New hearing test took place and adjustments to my hearing aids seem to be making a difference, especially in hearing speech on tv - clearer. Dominique understood what I was describing to her.
Very personalized care. Highly recommended
I want to thank you to Lauren W for using ASL. Also her patience and explain very clearly (step next step). Really appreciate. 😊
My scheduled appointment went as expected, great!
Great service, Great staff! It's a pleasure having you for my Hearing specialist! Bill McCormack
I truly enjoyed the experience and would recommend my friends and family to use your services. Very Professional staff and was elated to come to use your business for my needs.
Fine. Actually enjoyed it.
Dr. Maryann and the staff treated me very professionally and were considerate of my comfort.
VERY SATISFIED
Dr Leebs always very helpful she knows what she doing make our lives is easy my mom hearing aids very good she very happy with everything 🙏
Very good, staff was friendly and quiet knowledgeable.
Very good, staff was friendly and quiet knowledgeable.
I have been very happy with my hearings aids but the service is outstanding. Shelby Gillen listens to my problems and checks my hearing aids, checks my ears and comes up with a solution. The solutions work and I thank her for that.
Both Elena & Dr. Roach were kind, helpful and very willing to give me a last-minute appointment & then a quick follow-up appointment, when I had an issue the next day. It's wonderful to feel important to a provider! They are valued health participants in my needed health care professionals!
Both Elena & Dr. Roach were kind, helpful and very willing to give me a last-minute appointment & then a quick follow-up appointment, when I had an issue the next day. It's wonderful to feel important to a provider! They are valued health participants in my needed health care professionals!
I always am very satified with your service
As usual Marisa was excellent taking care of my hearing and helping me reestablish my ability to take the i-phone calls with my hearing aids. She is always prompt, attentive, thorough, and able to communicate all the information I need in an easy format. I couldn't ask for more.