Live Better Hearing + Balance delivers advanced hearing healthcare to Short Pump residents and surrounding Henrico County communities through comprehensive diagnostics and individualized treatment plans.
Live Better Hearing + Balance supports Short Pump residents with professional hearing care from our Midlothian location, where Dr. Veronica Sutter leads patient care with clinical excellence. Our practice offers complete hearing health services including diagnostic evaluations, tinnitus management, custom hearing aid fittings with real ear measurement verification, and ongoing device maintenance. We specialize in developing hearing solutions that fit seamlessly into your lifestyle.
Our patient-focused care means building relationships based on trust and understanding your unique communication needs. By working with renowned manufacturers Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect patients with hearing technology that matches their preferences and daily activities. From initial consultation to long-term care, we prioritize your journey to better hearing.
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Great experience! Dr Cole does a great job explaining my test results in a manner that is understandable.
Your service is very professional and personal. I rate it highly. I think I will need an adjustment to the hearing aids. Some sounds are too loud. E.g., when I pick up my car keys, it is very loud. Or, when some any two hard objects touch, it is very loud.
I was surprised how easy the process was for getting the Hearing Aids and pleased with the Audiologist who was very pleasant.
The appointment was so quick and the front desk assistant was so nice and same as the doctor.I definitely suggest everyone to visit them.
Live Better Hearing Potomac is great to work with. Dr. Leeb and her staff are extremely competent and very pleasant and helpful. They really want you to have a good hearing experience and give you 100 percent of their time and attention. I would love to see the office somehow open full-time.
Very friendly and courteous staff. Always available to assist you.
Competent, honest, prompt service/response to issues.
My experience was a very pleasant one. The receptionist was very pleasant and Dr Kelly was very knowledgeable and through and explained everything so I could understand
Excellent
Did an amazing job
Was very satisfied. Dr was very professional and knowledgeable. She answered all questions I had a very positive.
My experience over seven years has been excellent. The audiologists have all been competent, and the service has been quite good. Hearing aids are expensive, and yours are no exception. But "You get what you pay for", and the follow-up service to make sure that the aids are matched closely to my ears and my desires, makes it worth it. Knowing you are there if I have any troubles with the equipment is the final bonus.
The experience was professional and informative. The doctor was attentive and listened to my concerns. The visit also did not feel rushed, which was much appreciated!
Excellent
Brandon and Becca are the BEST!! Friendly, knowledgeable and professional! They are always pleasant and take their time at my appointments.
All the employees are very nice and thorough.
Very professional and qualified experience.
Good and best
The emergency service was done to perfection. Thanks to all involved.
The emergency service was done to perfection. Thanks to all involved.
The emergency service was done to perfection. Thanks to all involved.
Always knowledgable. Very good with my husband and his disabilities. The receptionist very friendly and helpful as well!
Good 6 month checkup
Excellent service. Very friendly and professional.
Everyone was very professional and courteous. My concerns were addressed and complete details and instructions were given that were understandable.
friendly and good service
Dr Buckley was excellent, she explained my hearing test results clearly and in detail in a calm and pleasant manner. I never thought she was being overly technical. She presented options to enhance my hearing without being pushy. Options were just options for me to consider. She answered all questions from my wife and I. We both feel we were being helped by a true Professional and to have had her as our Doctor. I look forward to future visits. Rob Buckwalter
Absolutely love the personalized care. Feels like family. They care about my hearing as much as I do. Could not be happier!
Everyone is very friendly and answer questions. The best is they take you in right away.
Caitlin, the audiologist was great… patient, knowledgeable, and a good listener. Sara the receptionist was also quite helpful… pleasant.
