Live Better Hearing + Balance delivers advanced hearing healthcare to Short Pump residents and surrounding Henrico County communities through comprehensive diagnostics and individualized treatment plans.
Live Better Hearing + Balance supports Short Pump residents with professional hearing care from our Midlothian location, where Dr. Veronica Sutter leads patient care with clinical excellence. Our practice offers complete hearing health services including diagnostic evaluations, tinnitus management, custom hearing aid fittings with real ear measurement verification, and ongoing device maintenance. We specialize in developing hearing solutions that fit seamlessly into your lifestyle.
Our patient-focused care means building relationships based on trust and understanding your unique communication needs. By working with renowned manufacturers Phonak, Starkey, Oticon, Widex, ReSound, and Signia, we connect patients with hearing technology that matches their preferences and daily activities. From initial consultation to long-term care, we prioritize your journey to better hearing.
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A great experience. The audiologist and the administrative assistant are excellent. They do a professional job.
Jeff Zolt has managed my hearing and the aids I wear for more than a decade. Every contact with him and his office is always professional, but with a gentle kindness not always found on the premises of medical services. I trust his recommendations and appreciate his openness to questions. I also have recommended this practice to several friends, now also happy customers
Shannon is always helpful. Most importantly listens to me and doesn't try to pigeonhole me into the usual old person hearing issues. This is important because I have been wearing hearing aids since my late twenties (~ 40 years), having been born with a congenital hearing loss.
I was thoroughly satisfied with the appt and the results were excellent .
Well if did not trust you guys after 10 years, Brandon I mostly with you, with your help, I can hear better, I know you really care about me, so I l you treat all Your customers who need help and you will do it. Thanks for taking care of me, helping get the right hearings aids.
I just got my second set of hearing aides with Shannon at Timonium. The process was smooth. I've been going to the Timonium office for over 15 yrs.
Un momento, muy Feliz, d mucha, Alegria..Una atencion,Maravillosa,te ase, centir, Como, familia. . Muchas Gracias ..
Always good experience.
Appt was on time. I can not say enough about the professionalism of Alicia Proctor, Audiology Assistant. She always answers all my questions, willingly make all adjustments, never treat me as just a number and hurry me the process. She set up my appointments and she always have a smile. I also have to mention that she always re-checks my phone to make sure it is paired correctly to the hearing aid. In other the words, in my humble opinion she is the best! A. Claiborne
Excellent attention and service
I was very happy with their service they are very professional i will recommend this office
I am very grateful that your office and Dr. Tara was recommended to me. I felt that I was being personally cared for and understood my questions and answered them with reassurance and support. Thank you
They were very
I was so pleased this morning that my hearing aid problem was cleared up within minutes. We were on our way to New Jersey to visit our son for a few days and really needed to wear my hearing aids. Thank you again for your attention
First impressions are everything and this one was very good. I was heard, needs addressed, and a plan established. The staff were friendly, patient, and well informed. All was explained and tests appear to be very through.
It was great the doctor explained everything step by step she was very caring and accommodating she put me at ease and printed for me locations for hearing aids and kept me informed she’s a wonderful person and Kayla was sweet and pleasant I enjoyed my visit I already told few friends so when they need this kind of service they will definitely come to your office thank u for a great experience
It was a pleasurable experience as always! The doctor and staff are so helpful and and a joy to be around!
I had an interesting first time experience being evaluated, not knowing what to expect, but the provider was patient, welcoming and did answer any questions I had.
I had an interesting first time experience being evaluated, not knowing what to expect, but the provider was patient, welcoming and did answer any questions I had.
The staff and doctors are very nice and responsible. Thank you.
It is always my best health appointment!
I felt fine. Dr. Marisa Fassnacht is a delight.
Very professional, and also very easy to relate to.
I do indeed “live better” after consultation & hearing aids fit for me. Dr. Zolt and his staff share their expertise in a caring, friendly, knowledgeable manner. I am very grateful that I got to know them.
Thank you for helping me fully grasp my current hearing situation and walking me through options to improve my hearing over time.
quick and efficient. My doctor was friendly and gental.
Dr. Madison Knodell is an excellent audiologist very professional person. Courteous & pleasant experience.. I am very happy & satisfied with her office..
My experience w/your office and treatment was swell everyone gave you that special treatment with a smile. I would be glad to refer them to others.
Very attentive to my needs and wellbeing the staff is very helpful and professional would recommend them to all
Very attentive to my needs and wellbeing the staff is very helpful and professional would recommend them to all
