Our audiologist, Dr. Caitlin Pertmer, AuD, brings experience from both hospital and private practice settings and is highly skilled in comprehensive hearing evaluations, precision hearing aid fittings, balance testing, and advanced auditory diagnostics. Patients value her thoughtful, patient-centered approach and commitment to finding solutions that support long-term hearing health.
Dr. Pertmer earned her Doctorate of Audiology from the University of Pittsburgh and is licensed in the state of Pennsylvania.
Hearing care services at our Bala Cynwyd clinic include:
• Comprehensive diagnostic hearing testing (including OAEs and immittance)
• Electrophysiology testing (ABR and EcochG)
• Balance testing (VNG, Epley, and rotary chair)
• Prescription hearing aids from all major manufacturers
• Real-Ear verification, reprogramming, and hearing aid repairs
• Custom hearing protection and ear products
• Authorized Lyric provider (extended-wear, 100% invisible hearing devices)
Live Better Hearing + Balance is a family-owned audiology practice with more than 25 locations across Maryland, Virginia, Pennsylvania, and New Jersey, and over 10,000 five-star reviews across the Mid-Atlantic.
Our Bala Cynwyd clinic delivers the same standard of evidence-based care as our broader network, with the personal attention of a neighborhood practice. Schedule your appointment today with Dr. Pertmer and discover the difference expert audiology care can make.
Monday: 8:00am - 5:30pm
Tuesday: 8:00am - 5:30pm
Wednesday: 8:00am - 5:30pm
Thursday: 8:00am - 5:30pm
Friday: 8:00am - 12:00pm
Saturday: Closed
Sunday: Closed
We have a plenty of free parking in the lot in front of our Bala Cynwyd office on Bala Avenue with accessible parking and a ramp with a railing at our front door. If you are traveling by public transportation, the number 44 and 52 Bus stop is nearby at Bala Ave and N Highland Ave, and the Bala Cynwyd Train Station is just 3 blocks away.
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For more than 25 years, our Bala Cynwyd hearing clinic has helped patients across the Main Line, including Merion Station, Gladwyne, and Bryn Mawr, address hearing and balance concerns with confidence. We offer thorough hearing evaluations, precision hearing aid fittings, Real-Ear verification, balance testing, and advanced hearing technology, all delivered with personal, unhurried care.
If you’re looking for an experienced audiologist near Bala Cynwyd, our team is here to help you understand your hearing and your options clearly.
Call us today at (610) 747-1100 to schedule your appointment and discover the difference expert, local audiology care can make.

Our Bala Cynwyd hearing clinic is conveniently located in the heart of Bala Cynwyd, a couple steps from the Bala Theater, at the corner of Bala Ave. and Cynwyd Rd. with ample parking in the parking lot in front of our building. We are a four minute walk south on Bala Ave from the Bala Cynwyd train station.
Yes. Our Bala Cynwyd clinic offers advanced balance evaluations, including VNG, Epley maneuver, and rotary chair testing. These assessments help identify vestibular issues and guide effective treatment plans.
We work with all major prescription hearing aid brands, including Phonak, Starkey, Oticon, and Lyric extended-wear devices. Our team provides fittings, Real-Ear verification, reprogramming, and repair services to keep your devices performing their best.
Yes. Our Bala Cynwyd location is proud to be an authorized provider of Lyric hearing aids, the 100% invisible, extended-wear solution that can be worn around the clock for weeks at a time.
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