Live Better Hearing + Balance brings comprehensive hearing healthcare to Laurel residents through advanced diagnostics, individualized treatment plans, and expert audiological care.
Live Better Hearing + Balance provides Laurel residents access to quality hearing care at our Ellicott City location, where Dr. Stacey Samuels Cole leads with clinical expertise and personalized attention. Our services include comprehensive hearing evaluations, balance testing, hearing aid fittings, cochlear implant support, tinnitus management, real ear measurements, and professional device maintenance for complete hearing health care.
We focus on creating lasting patient relationships at Live Better Hearing + Balance through customized treatment strategies. Working with industry-leading manufacturers Phonak, Starkey, Oticon, Widex, ReSound, and Signia allows us to match advanced hearing technology to your specific needs. This collaborative approach ensures solutions that enhance your daily communication and active Laurel lifestyle.








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Very professional and the information is relevant
When I have problem which is not often they get me and take care of the problem immediately. The doctors and staff are friendly.
Very nice workers and very clean environment thank you so much
Very nice workers and very clean environment thank you so much
I was very impressed,everyone w ere extremely helpful, They made my uncomfortable experience comfortable.
Very prompt appointment with good results. Would certainly recommend to friend or family member.Thank you.
Very prompt appointment with good results. Would certainly recommend to friend or family member.Thank you.
I learned a great deal about the operations of my Hearing Aides. Dr. Caitlin was patient in explaining things, and allowed me to ask for clarification of several issues. I came away very satisfied with the care I was given, and am happy to be served by her company. J. Frank 11-20-25
I had my hearing tested and I got immediate feedback on the results plus a Audiologic Report of the test results. I was very pleased with the testing and the overall visit and practice procedure.
As always very professional, accommodating, intelligent and comprehensive. Looking forward to maintaining the relationship with Live Better in the future.
Professional service and consultation. Friendly staff and Drs. Very helpful during the exam and subsequent conversations.
Anders is competent and reliable and often gives practical advice, and I appreciate getting easy appointments when there is a problem with the hearing aids. I also like your new receptionist.
Staff very nice and approachable. ESP. Becca
Dr. Roach was very nice and informative. She answered all my questions. I was very pleased.
Lindsay was very good at explaining my options for hearing aids, and gave a clear review of the products available. Overall it was a pleasant experience and showed me I was in capable hands.
I can not overstate how well Live Better Hearing listens to and takes care of their customers. My experience with the staff has been and continues to be outstanding in every way. They are pleasant, knowledgeable, and go out of their way to improve my hearing issues. I highly recommend Live Better Hearing, they won't let you down!
Jeff and his staff are always professional, friendly and patient. From hearing test to diagnosis to hearing aid fitting is smooth, efficient and thorough. Jeff takes the time to explain everything and provides options based on cost and need. I love his hearing philosophy and expertise.
It was a great appointment.They answered all my
I like the office space environment. Taylor was easy to work with and communicates well with patients. Dr. Gillen is a joy to work with - very personable, knowledgeable, and understandable. Dr. Gillen explains the medical situation very well. Overall, a very enjoyable experience! Thank you!!
Every thing was perfect
Very satisfied.
Always a pleasure, listens and takes excellent care.
I have nothing but good things to say. Professional, informative, and caring. Your ears are in the best hands.
My experience was great. Lauren Wierbach, Audiologist was excellent and I would highly recommend her.m
Great service and friendly people.
The audiologist was very professional and knowledgeable. She was very caring and compassionate and made us feel comfortable. The front staff was also friendly.
Very knowledgeable and helpful
I find hearing loss treatment to be a complex topic with a large number of variables. For example, I have more hearing loss at high frequencies (e.g. female voices) than lower frequencies. This means amplifying across the board is suboptimal. Another challenge is a small group of people that include a mixture of loud & soft voices with or without loud background noise. How well the hearing aid fits and whether it remains in optimal position makes a big difference as well as the optimal tuning. These challenges are a combination of technical & physical as well as dependent on lifestyle & human behavior. This is a demanding combination of skills. I find Live Better Hearing + Balance - West Long Branch to have a great culture and are very effective in helping me best meet my hearing challenges.
I've been coming here a long time and highly recommend these people, you know what they're doing, and they're excellent