Our audiologist, Dr. Shelby Gillen, CCC-A, provides expert, personalized care with a focus on evidence-based best practices. She is highly trained in diagnostic hearing testing, tinnitus evaluations, hearing aid fittings, and pediatric audiology. Patients appreciate her thoughtful approach and commitment to finding solutions that truly fit their needs and lifestyle.
At our Gaithersburg office, we provide:
- Comprehensive diagnostic hearing testing (OAEs & Immittance)
- Tinnitus evaluations and Eustachian tube function testing
- Prescription hearing aids from all major brands
- Real-Ear verification, reprogramming, and hearing aid repairs
- Pediatric hearing care for children of all ages
- Custom hearing protection and ear molds
- Authorized Lyric Provider (extended-wear 100% invisible hearing device)
Whether you’re noticing changes in your hearing, seeking tinnitus support, exploring new hearing aids, or looking for a second opinion, our Gaithersburg clinic is here to help. With advanced care and personalized attention, we’ll guide you toward solutions that keep you connected to the sounds that matter most.
Schedule your appointment today with Dr. Gillen in Gaithersburg and experience why patients across Montgomery Village, Germantown, and the greater Montgomery County region trust Live Better Hearing + Balance for their care.
Monday: 8:00am - 4:00pm
Tuesday: 8:30am - 4:30pm
Wednesday: 8:00am - 4:00pm
Thursday: 8:30am - 4:30pm
Friday: 8:00am - 4:00pm
Saturday: Closed
Sunday: Closed
Our Gaithersburg clinic offers plenty of free and accessible parking at the Montvale Center building, near the Gaithersburg library off of Montgomery Avenue. You can enter the front entrance under the 18310 address sign and find us on the fifth floor.
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Our services
Dr. Shelby Gillen
Audiologist
Kayla King
Patient Care Coordinator
Starkey Edge AI
Phonak Infinio
ReSound Vivia
Oticon Intent
Signia IX
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Widex Allure
Resound Nexia
Phonak Lyric
Widex Moment
Oticon Own
Oticon Real
Phonak Lumity
Starkey Genesis AI
Live Better Hearing + Balance provides trusted hearing care for patients across Gaithersburg, Montgomery Village, Germantown, Rockville, and the greater Montgomery County region. Our audiologist, Dr. Shelby Gillen, CCC-A, offers diagnostic hearing tests, prescription hearing aids from all major brands, Real-Ear verification, tinnitus evaluations, pediatric hearing care, and custom ear protection.
Call us today at (301) 977-6317 to schedule your appointment and discover why families throughout Montgomery County choose our Gaithersburg clinic for expert audiology care.
Common questions
Where is your Gaithersburg hearing center located?
Our brand new Gaithersburg office is located in the Montvale Center building, near the Gaithersburg library, just off of Montgomery Avenue. We are just a mile away from our previous location in the Montgomery Village Professional Center. Our new building is across Montgomery Village Ave from the Lakeforest Redevelopment, formerly the Lakeforest Mall.
What hearing aids do you offer at your hearing clinic in Gaithersburg?
We work with all major prescription hearing aid brands, including Phonak, Starkey, Oticon, ReSound, and Lyric. Our team provides fittings, Real-Ear verification, reprogramming, and repair services to keep your devices performing their best.
Do you provide tinnitus evaluations at your Gaithersburg clinic?
Yes. Dr. Shelby Gillen offers thorough tinnitus assessments to help identify the cause and recommend personalized management strategies. Many patients find relief through hearing aids, sound therapy, or other treatment options available in our office.
What insurance do you accept for hearing tests or hearing aids?
Our Gaithersburg clinic accepts most major insurance plans. Coverage can vary depending on your provider and benefits, so our patient care team is happy to verify your plan and explain your options before your appointment.
Why our patients trust us
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