Live Better Hearing + Balance delivers comprehensive hearing healthcare to Gaithersburg residents with multiple convenient locations in Montgomery County offering state-of-the-art diagnostics and personalized hearing solutions.
Local residents can access exceptional hearing care at several Live Better Hearing + Balance locations close to Gaithersburg. Our Montgomery Village clinic with Dr. Cindy Leeb and Dr. Jenifer Cushing, Potomac office with Dr. Jeff Zolt and Dr. Kathy Grace, and Rockville location with Dr. Glenn Elms and Dr. Erin Roach provide expert hearing healthcare throughout Montgomery County. Each location offers diagnostic hearing tests, hearing aid fittings, tinnitus management, real ear measurements, device programming, and ongoing maintenance support.
Our patient-centered approach at Live Better Hearing + Balance focuses on creating personalized hearing solutions for every individual. Through detailed consultations and advanced testing, we develop treatment plans that match your specific needs. We work with industry leaders Phonak, Starkey, Oticon, Widex, ReSound, and Signia to provide hearing technology that integrates seamlessly with your lifestyle and hearing requirements.









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I want to thank you to Lauren W for using ASL. Also her patience and explain very clearly (step next step). Really appreciate. 😊
My scheduled appointment went as expected, great!
Great service, Great staff! It's a pleasure having you for my Hearing specialist! Bill McCormack
I truly enjoyed the experience and would recommend my friends and family to use your services. Very Professional staff and was elated to come to use your business for my needs.
Fine. Actually enjoyed it.
Dr. Maryann and the staff treated me very professionally and were considerate of my comfort.
VERY SATISFIED
Dr Leebs always very helpful she knows what she doing make our lives is easy my mom hearing aids very good she very happy with everything 🙏
Very good, staff was friendly and quiet knowledgeable.
Very good, staff was friendly and quiet knowledgeable.
I have been very happy with my hearings aids but the service is outstanding. Shelby Gillen listens to my problems and checks my hearing aids, checks my ears and comes up with a solution. The solutions work and I thank her for that.
Both Elena & Dr. Roach were kind, helpful and very willing to give me a last-minute appointment & then a quick follow-up appointment, when I had an issue the next day. It's wonderful to feel important to a provider! They are valued health participants in my needed health care professionals!
Both Elena & Dr. Roach were kind, helpful and very willing to give me a last-minute appointment & then a quick follow-up appointment, when I had an issue the next day. It's wonderful to feel important to a provider! They are valued health participants in my needed health care professionals!
I always am very satified with your service
As usual Marisa was excellent taking care of my hearing and helping me reestablish my ability to take the i-phone calls with my hearing aids. She is always prompt, attentive, thorough, and able to communicate all the information I need in an easy format. I couldn't ask for more.
My experience with Live Better Hearing has been one of the more enjoyable experience of my senior life. The crew at your Frederick office from the receptionist to the professionals have always been extremely efficient, polite, professional, and competent. My visits with your group is one of the few that I ever look forward to.
It was a great experience. Dr Fassnacht is the best! The office staff is very accomodating and cordial! Glad to be a patient there!
Doctor fully explained features of hearing aids and patiently explained how to apply those features.
Dr. Scott MacDonald of LBH&B tested me to see if my hearing loss supported the surgery required to install a cochlear implant. I considered my hearing loss to be significant because without my current devices it was extremely difficult to understand words in general and in group conversation. There was a sharp decline in my hearing loss during the past year. My current hearing professionals consider LBH&B to be the ultimate source for testing to determine the need for the surgery. Much to my surprise, this testing involved very similar testing except this testing was with my current hearing aids in place. With my current devices on, there was a satisfactory percentage of words recognized. Thus the decision was that I simply needed aids with improved technology. Dr. Scot described all aspects of hearing and the use of various devices. His testing procedure was totally comfortable and I have full confidence in his evaluation. All aspects of his skill in a clean & pleasant professional setting was stress free. I heartily recommend working with him regarding any aspect of hearing and balance.
Dr was nice made me feel welcome
Dr. Elms was extremely helpful and friendly, in spite of the fact that it was his last day in the office, and he was busy clearing out his desk. The office is very well organized, and I've never had to wait more than 5 minutes to be seen. Thank you for excellent patient service.
Our experience was nothing short of perfect. The Dr handled my busy 2 yr old with patience and ease. I was very pleased and satisfied.
Caring and helpful
Professional and helpful in diagnosing your hearing needs.
I was please with the professional atmosphere. Everyone was so pleasant. Thank you for your service.
Always great.
My appt. was good and all my questions were answered. So far, so good, my hearing aid, along with Roger, are doing the job for me. Service was great, patient, and thorough. Thank yoy. P.s. I have computer problems at the present time, so I'm sorry this took so long.
I've always found LBH people to be professional, courteous, and helpful. I came to LBH in October 2023 needing to be tested for hearing loss in both ears. The findings established that I did require two hearing aids. The options were explained to me in a clear and understandable language. I purchase the hearing aids and have been very satisfied ever since. The few times I've had to visit LBH I've been very happy with each visit. I highly recommend LBH for anyone looking for solving their hearing loss. NO SIGNATURE
I always love coming to the office. I’m always taken really good care of, visits are on time and the clinicians go above and beyond
Shannon was very helpful in updating my hearing aids when I stopped in.