About Live Better Hearing + Balance

Helping people live better lives through better hearing

Live Better Hearing + Balance is one of the Mid-Atlantic’s largest family-owned audiology practices, with 27 locations across Maryland, Virginia, Pennsylvania, and New Jersey.

Founded in 2007 by husband-and-wife audiologists Drs. Ross and Jenifer Cushing, our mission has always been simple: deliver expert, compassionate hearing care that truly improves quality of life.

Today, our team of doctors of audiology and hearing care professionals serves more than 20,000 patients each year and are trusted by more than 1,500 referring local physicians, while earning over 10,000 five-star reviews along the way.

Our guiding principles

1.

Exceed patient expectations

We deliver personalized, evidence-based hearing care with compassion and attention to detail, so every patient feels heard, understood, and supported.

2.

Support and lift each other

We invest in our people and our culture, knowing that engaged, supported teams deliver better care and better patient experiences.

3.

Always improve and innovate

We continually adopt new technologies, clinical best practices, and feedback to ensure our care meets and exceeds modern standards.

The Live Better Foundation

The Live Better Foundation reflects our belief that hearing care should be accessible to everyone. Through screenings, donated care, and community partnerships, we help individuals who might otherwise go without the support they need to hear and live better.

This work is an extension of our core mission: improving lives through better hearing, in every community we serve.

Our leadership

Chief Executive Officer

Ross

Cushing

Chief Executive Officer

Chief Learning & Development Officer and Audiologist

Jenifer

Cushing

Chief Learning & Development Officer and Audiologist

Chief Operating Officer

Matthew

Higgins

Chief Operating Officer

Chief Marketing Officer

Mark

Noble

Chief Marketing Officer

Director of Administrative Services

Lauren

Bradshaw

Director of Administrative Services

Assistant Director of Patient Care

Greg

Maffett

Assistant Director of Patient Care

Patient Care Manager

Andrea

Pirner

Patient Care Manager

Patient Experience Coach

Sarah

Jackson

Patient Experience Coach

Insurance Manager

Brenda

Harper

Insurance Manager

Billing Analyst

Michelle

Hazel

Billing Analyst

Practice Support Analyst

Tammy

McCray

Practice Support Analyst

Bookkeeper

Edna

Bradshaw

Bookkeeper

Patient Experience Coach & Patient Care Coordinator

Ceirra

Harris

Patient Experience Coach & Patient Care Coordinator

Our providers

Hearing Instrument Specialist

Brandon Adawi

Hearing Instrument Specialist

Audiologist

Dr. Adam Alamillo, CCC-A

Audiologist

Audiology Assistant

Kaycee Berrong

Audiology Assistant

Audiologist

Dr. Rebecca Book

Audiologist

Audiology Resident

Morgan Brenk

Audiology Resident

Audiologist

Dr. Mindy K. Brudereck

Audiologist

Clinical Audiologist

Dr. Stacey Samuels Cole

Clinical Audiologist

Audiologist

Dr. Tiffany Connatser

Audiologist

Chief Learning & Development Officer and Audiologist

Dr. Jenifer Cushing

Chief Learning & Development Officer and Audiologist

Chief Executive Officer

Dr. Ross Cushing

Chief Executive Officer

Audiology Resident

Lindsay Deegan

Audiology Resident

Audiologist

Scott Elbert, M.Aud

Audiologist

Hearing Instrument Specialist

Anders Eliasson

Hearing Instrument Specialist

Audiologist

Dr. Glenn Elms

Audiologist

Audiologist

Dr. Marisa Fassnacht

Audiologist

Audiologist

Dr. Holly Forst

Audiologist

Audiologist

Dr. Casey Gaskins

Audiologist

Audiologist

Dr. Shelby Gillen

Audiologist

Audiologist

Dr. Allison Heuber Blackmon

Audiologist

Audiologist

Dr. Abigail Katz

Audiologist

Audiologist

Dr. Becca Kelly

Audiologist

Audiologist

Dr. Madison Knodell

Audiologist

Audiologist

Dr. Cindy Leeb

Audiologist

Audiology Resident

Cassidy Lewis

Audiology Resident

Audiologist

Dr. Holli Lish

Audiologist

Audiologist

Dr. Scott MacDonald

Audiologist

Audiologist

Dr. Tara Mango

Audiologist

Hearing Instrument Specialist

Jared Marcotte

Hearing Instrument Specialist

Audiologist

Dr. Myles Marion

Audiologist

Audiologist

Dr. Danielle Mills

Audiologist

Audiologist

Dr. Maryann McCullough Nikander

Audiologist

Audiology Resident

Kristen Nortwich

Audiology Resident

Audiologist

Dr. Madelynn Petrancuri

Audiologist

Audiologist

Dr. Caitlin Pertmer

Audiologist

Audiology Assistant

Alicia Proctor

Audiology Assistant

Audiologist

Dr. Abigail Ritinski Barclay

Audiologist

Audiologist

Dr. Erin Roach

Audiologist

Audiologist

Dr. Arantxa Rosario

Audiologist

Audiologist

Dr. Danielle Schopf

Audiologist

Patient Care Coordinator, Hearing Instrument Specialist

Dominique Sovani

Patient Care Coordinator, Hearing Instrument Specialist

Audiologist

Dr. Veronica Sutter

Audiologist

Audiologist

Dr. Lauren Wirebach

Audiologist

Audiologist

Dr. Shannon Wrabel

Audiologist

Audiology Assistant

Alexis Zayas

Audiology Assistant

Audiologist

Dr. Jeff Zolt

Audiologist

Man shopping online

Peace of mind

Our Peace of Mind Coverage plans provide patients with an easy way to manage their hearing healthcare at Live Better Hearing. Hearing aids are both a financial and time investment, and annual service plans help to protect your investment.